I stayed here three nights after my first hotel caught fire (I kid you not)! The owner’s brother, Freddy, who runs an excellent tour of the Materuni waterfall and coffee plantations, picked me up from my burning hotel and brought me here to this bungalow-style hotel, where the owners treated me with warmth and great hospitality. The rooms are very clean and the mosquito nets are very good. The showers are much better than any I’ve had before in budget hotels in Africa, and there was plenty of hot water. Breakfast is included and dinner is excellent as well. I had sprained my ankle and couldn’t go anywhere on the second day and they made sure I had ice for my ankle and three square meals. I had not yet gone to the bank to change money and it wasn’t a problem. To the people who left bad reviews: I really don’t know what fantasy world you live in where you expect five star treatment from a hotel for which you pay around $20/night. I’ve stayed in $40/night motels in the US that were way dirtier with NO service, much less the “bad” service you claim you got here. Get over yourselves and your need to complain about everything. And take shorter showers.…
Because RCI and WYNDHAM RESORTSsent me to this hostel type place it had no table or chair not even on patio to eat my UDOM noodles, the curtains disgustingthe mattress soft as cotton and institutional type bed frames please see pics. THE DON'T STAY HOTEL.
Stayed with Comfy Hotel for around five days over all. The rooms are nice, with mosquito nets, and clean with private bathrooms and showers. The rooftop restaurant/bar served good food and a nice breakfast was included (with a view of Kilimanjaro!) What really sold it for me was the staff and owners. They're all lovely lovely people who are super helpful and down to earth. Perhaps the best part was the new puppy, Comfy! Super cute and playful. They also have a lot of good info on tours and safaris in Tanzania and will be opening a tour company as well. You won't regret staying.
We stayed here and the owner Timotht couldn't have been more accommodating to us. Rooms were very clean, good mosquito nets and decent showers. Timothy also helped us arrange safaris for a very good price and drove us to Arusha to begin it. Food was very good as well. Recommend this place very highly, lovely homely atmosphere with kind staff. Timothy was great at organizing other activities such as Kilimajaro and various tours also!
Similar to others we were put here after the Secret Garden overbooked. It looks relatively new with en-suite rooms. Mosquito nets were new with no holes, not something you always find in budget options. Room was small for a triple but would have been fine for two. Beds were not the comfy and the hot water was not reliable. Breakfast was the standard fruit, eggs, toast. The best thing was that we needed to get into town early for the marathon and the owner drove us into town at 6am. He also gave us a lift when a taxi did not show. It is on a fairly busy road but further out of town than we wanted.
This is the hotel you get put to by The Secret Garden when they decide to give your prebooked room away to someone else. You don't want that. Avoid both these places. If you want a comfortable bed, go somewhere else. If you want a warm shower, go somewhere else. If you want to get any sleep without music blaring through your room, go somewhere else. If you want to feel safe, go somewhere else. If you want breakfast at the arranged time without the owner having to get his door knocked on to get him out of bed then to watch him have to get in his car and go buy the food before cooking it, go somewhere else. In short, go somewhere else, not here & not the Secret Garden.
I was redirected to the Comfy Stay Hotel after the Secret Garden Hotel was fully booked. Both hotels share the same owner. I wasn’t really happy about it as I already booking more than 3 months in advance. I did not understand why I had to leave. The Comfy Stay Hotel was not as nice as the Secret Garden (found out later), despite the nice internet connection up into the rooms. I had a cold shower on the morning before starting the Kilimanjaro climb. After paying at the bar with 5 dollars, they asked me whether they could give the change back later, but they never did. Not that I cared about the money, but the happening wasn’t that nice. I hope a better stay for other tourists.
We stayed here for one night because the electricity at our other hotel wasn't working. I cannot recommend this place enough. It is comfortable, the people are so kind and welcoming, the food is great, and the view of Kilimanjaro is amazing. Timothy is the best guide and a true friend.