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Lake Kivu Serena Hotel

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Traveller (200)
Pool & Beach (42)
Room & Suite (41)
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Overview
  • Excellent36%
  • Very good46%
  • Average10%
  • Poor6%
  • Terrible2%
Travellers talk about
“private beach”(23 reviews)
“pool side”(10 reviews)
“lake kivu”(76 reviews)
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (276)
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Traveller rating
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All reviewsprivate beachpool sidelake kivucongo borderlive bandbuffet lunchclean beachnice pool areawide selectioncomfortable roomsrelaxing stayearly departurean oasisvery nice placeboat ridelounge chairsfood was average
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71 - 75 of 231 reviews
Reviewed 11 July 2016

My boyfriend decided to splurge and booked us a room for two nights at Lake Kivu Serena Hotel. The room was super comfortable, loved the bed, the bathroom, the view, the coffee maker in the morning with good coffee, no complaints, super comfortable. The pool...More

Thank Cay1979
Reviewed 10 July 2016

After gorilla tracking and staying in lodges, B&Bs and older hotels, we spent a night at the upscale Lake Kivu Serena Hotel. What a change. The hotel is elegant and has a very international feel. We heard accents from all over the world. Dinner overlooking...More

Thank J'Adore-Voyager
Reviewed 21 June 2016

This little slice of paradise brought the saying 'You are only as good as your people' to life. I felt valued even before i got there, the sense of hospitality made the 3hour trip bearable. Two gentlemen made it really worthwhile, Leon and Ephrem are...More

1  Thank CMartius
Reviewed 20 June 2016

We stayed here for one night while driving between Safari Lodges. It was a huge change from jungle locations to go to sleep listening to the waves washing up on shores of Lake Kivu. The hotel was modern with pleasant bright rooms, We were on...More

Thank Brian C
Reviewed 15 June 2016

Our second Serena in Africa and another good choice. Not quite as elegant as the Kigali Serena, but a beautiful location on Lake Kivu. Restaurant and Bar with good service. Nice to order off a menu vs. the standard buffet. Needed a good ole pizza...More

1  Thank MarkPurdue
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Spa
Tennis Court
Details
Price range
US$ 179 - US$ 263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 179 - US$ 263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (200)
Pool & Beach (42)
Room & Suite (41)
Dining (32)
Family and Play Areas (3)
Questions & Answers
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Shauntrell J
22 July 2017|
AnswerShow all 2 answers
Response from DougS51 | Reviewed this property |
The prior answer from yesterday is exactly what I would say. Lake Kivu Serena Hotel is a long distance from the gorilla trek. We did it but we already had our landrover and our driver/guide who was with us on the whole 2... More
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Room Tips
"Preferably rooms facing the swimming pool have better view from the balcony"
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"Even number rooms have lake views or 3rd floor odd numbers for lake view"
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"First or second floor rooms have views across the lake."
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"Take the one facing lake Kivu"
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