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09/07/2017 10/07/2017
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    Lake Kivu Serena Hotel

    P.O. Box 7469, Gisenyi 00100, Rwanda
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 286
          US$ 221
          SAVE US$ 65
          US$ 225
          US$ 225
          Traveller (132)
          Pool & Beach (36)
          Room & Suite (28)
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          Overview
          • Excellent38%
          • Very good45%
          • Average10%
          • Poor6%
          • Terrible1%
          Travellers talk about
          “private beach” (17 reviews)
          “pool side” (9 reviews)
          “lake kivu” (58 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Business Centre
          Dry Cleaning
          Tennis Court
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
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          Hotel Paradis Malahide
          311 reviews
          #1 of 5 hotels in Gisenyi
           
          Discover Rwanda Gisenyi Beach
          116 reviews
          #1 of 22 B&Bs / Inns in Gisenyi
           
          INZU Lodge
          119 reviews
          #1 of 20 Speciality lodging in Gisenyi
           
          Palm Garden Resort
          54 reviews
          #4 of 22 B&Bs / Inns in Gisenyi
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Reviews (232)
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          There are newer reviews for Lake Kivu Serena Hotel See the most recent reviews

          71 - 75 of 192 reviews

          Reviewed 27 January 2015

          Until now my lodging adage was "if you're traveling to a place where there is a Serena, stay at the Serena." But after nine good Serena experiences in other locales, it now seems there is an exception to every rule. The good news is the...More

          4  Thank Marco20009
          Response from DuncanLewa, General Manager at Lake Kivu Serena HotelResponded 2 March 2015

          Dear sir, I take this opportunity to sincerely thank you for having choose to stay with us on your last trip to Gisenyi. On behalf of the team, please do accept our sincere apology for the bad experience you went through as highlighted in your...More

          Reviewed 17 January 2015

          Unfortunately I spent only one night in this hotel and I really enjoyed. The hotel has a swimming pool and a beach on the lake. The view from the rooms is fantastic. The rooms themselves are also of the highest standard and include all comfort...More

          1  Thank Moet60
          Response from DuncanLewa, General Manager at Lake Kivu Serena HotelResponded 2 March 2015

          Dear Sir, Lake Kivu Serena Hotel Team sincerely thank you for having stayed with us. We are delighted that you did enjoy your stay and more so the service while with us. Thank you too for having taken your time to review our hotel; we...More

          Reviewed 22 December 2014

          We walked in off the street looking for lunch and were very pleasantly surprised by the extensive hot and cold buffet available on the first floor. The restaurant had a pleasant outdoor seating area as well as more formal dining tables inside. Wonderful view of...More

          1  Thank Sharon H
          Reviewed 6 December 2014

          The best birthday gift package for my wife, Sada Gadzirai. Their suites are excellent and the service divine. Location was perfect and we felt at home. Our second stay this year. Staff are excellent and the food was great. Loved the service :)

          Thank JGadzirai
          Reviewed 30 November 2014

          I stayed on business. Check in was quick and efficient, though the rate offered on check in was hire than quoted when my office called. The stay was good, comfortable bed and excellent pillows. I had dinner outside the hotel, but enjoyed a good cup...More

          Thank Sekurut M
          Hotel Paradis Malahide
          311 reviews
          #1 of 5 hotels in Gisenyi
           
          Discover Rwanda Gisenyi Beach
          116 reviews
          #1 of 22 B&amp;Bs / Inns in Gisenyi
           
          INZU Lodge
          119 reviews
          #1 of 20 Speciality lodging in Gisenyi
           
          Palm Garden Resort
          54 reviews
          #4 of 22 B&amp;Bs / Inns in Gisenyi
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Beachfront
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast included
          • Business Centre with Internet Access
          • Concierge
          • Babysitting
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Spa
          • Tennis Court
          Details
          • Price range
          • US$ 179 - US$ 250 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 72
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Travelocity, Booking.com, Hotwire, Priceline, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Lake Kivu Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Rwanda >
          • Western Province >
          • Gisenyi
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          Traveller (132)
          Pool & Beach (36)
          Room & Suite (28)
          Dining (15)
          Hotel & Grounds (71)
          Bathroom (4)
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          3.56 km away
           
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          Questions & Answers
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          Room Tips
          "Rooms with the view of the lake and outside balcony while viewing the hotel compound are nicer"
          Read review
          "all rooms are good"
          Read review
          "Please ask for rooms on top floors to enjoy the Lake Kivu scenery and the ones overlooking the lake"
          Read review
          "The higher numbers are closest to the lake: view, breeze and the relaxing sound of the little waves"
          Read review
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