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Gorillas Lake Kivu Hotel

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Gorillas Lake Kivu Hotel
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31 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Reviewed 30 September 2016

So my room was all right, although the lights, when they worked, were a bit dim. Was not really possible to read in bed. Also the restaurant service was very limited; slow and at breakfast there was no menu we could look at. At that time for drinks tea, coffee, milk were offered - and then a friend who asked...

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1Thank Pete G
Honolulu, Hawaii
Reviewed 16 August 2016

I was impressed with the hotel overall and its charm and character. The Front desk was courteous and accommodating upon arrival. However, after that the service went a little downhill. I called to have a fan replaced in my room as there was no air conditioning , which is fine, but it was warm in the room and the fan...

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Thank Woodyninja
Lanark, United Kingdom
Reviewed 13 August 2016 via mobile

Stayed here on a holiday in Rwanda. The hotel was overlooking Lake Kivu and was well situated for the town centre. Staff were friendly and helpful although service was slow. Breakfast and dinner were good. The swimming pool is really big and is a highlight of the hotel.

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Thank Christine G
Bedford, United Kingdom
Reviewed 7 August 2016 via mobile

Let's start with the positives: Great location - next to Lake Kivu and easy walking distance to most things Lovely surroundings - lots of nature in gardens Good bathroom and hot water / pressure. Staff are friendly, always said hello to us and got to know us quickly. I stayed here for 7 nights with my daughter whilst visiting friends...

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Thank Sarah S
Los Angeles, California
Reviewed 9 July 2016

To be perfectly honest, there isn't much to complain about with this hotel, but I couldn't give it a 5 because the value compared to other places in the area or Rwanda in general isn't all that fantastic.

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Thank Ranja R
Fort Collins, Colorado, United States
Reviewed 27 May 2016 via mobile

Location is decent (next to lake and near a few good dining options)but for $100+/night, the place isn't much more than a bed and bathroom. You can get nicer places throughout Rwanda for similar price. Room had no a/c, so leaving windows open was needed. But there are no screens on Windows or mosquito nets over the beds, so sleeping...

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Thank BrettB007
Reviewed 17 April 2016 via mobile

Just ok. Friendly staff. Nice food. Swimming pool and garden is not big but lovely. Wifi is not always good. Breakfast is not so good. Bathroom is basic. Rooms are big enough with tv and terras. Nothing special to do or no animation in the evening.

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Thank Katrien V
Annabel U, Public Relations Manager at Gorillas Lake Kivu Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel. We are glad that you liked most of our amenities and services. We promise to look into the weak areas to make them better. We really appreciate your feedback.

Kigali, Rwanda
Reviewed 12 September 2015

Our son's family was visiting us in Kigali and all 7 of us stayed at this great hotel. They have a wonderful family room with 2 rooms and 2 baths right near the pool and restaurant. We spent a LOT of time in the beautiful pool and had a great time! Clean, friendly, Wifi good in restaurant area, and the...

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3Thank margie216
Annabel U, Public Relations Manager at Gorillas Lake Kivu Hotel, responded to this review

Thank you for choosing our Hotel and we are glad you had a good time. We pride ourselves in happy guests. spread the word and tell others. We shall be glad to host you again

Cardiff, United Kingdom
Reviewed 21 August 2015

We unfortunately arrived late on a Saturday night after a tortuous day's driving to find the hotel was full due to it being a holiday weekend We booked for the following two nights via the Internet which was considerably cheaper and had two very pleasant days here The rooms were great comfortable beds too and they overlooked the pool and...

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4Thank Madaboutafrica
Kampala, Uganda
Reviewed 11 August 2015

During a random visit to Lake Kivu a friend and I stayed here for just a night....very close to the beach and the surrounding area is beautiful. Lovely rooms, lovely location, good service and I would gladly stay here again.

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Thank 910violet

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Gorillas Lake Kivu Hotel

Address: Beach Road, Gisenyi, Rwanda
Region: Rwanda > Western Province > Gisenyi
Price Range: ₹ 5,982 - ₹ 7,393 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gorillas Lake Kivu Hotel 3*
Number of rooms: 17
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Questions & Answers

Here's what travellers have asked, with answers from Gorillas Lake Kivu Hotel staff and other travellers.
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Questions? Get answers from Gorillas Lake Kivu Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room closer to the lobby and not on the end near the road.”
 of 5 bubbles Woodyninja, 16 Aug 2016 | Read review
“Rooms looking over the pool have their own balconies.. VERY Nice!”
 of 5 bubbles margie216, 11 Sep 2015 | Read review
“First floor overlooking pool”
 of 5 bubbles Madaboutafrica, 21 Aug 2015 | Read review
“All rooms have balconies facing the garden and pool so you can't go wrong.”
 of 5 bubbles ZgodanN, 9 Nov 2014 | Read review
“Balcony on swimming pool side.”
 of 5 bubbles Mike_W749, 31 Dec 2012 | Read review
5 of 5