Wigot Gardens
MamboLeo Off Kisumu-Kakamega Rd, Kisumu 40100 Kenya
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About
#6 of 85 B&Bs / Inns in Kisumu
Location
Cleanliness
Service
Value
Wigot Gardens is located about 9kms from Kisumu city, in Mambo leo, Off Kakamega road. Our brand is built around our core values as shared by our tagline: "Home of luxury & Comfort". These values tie in with our mission and vision, which is; to be the preferred provider of hospitality services that exceed customer expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Darts
Table tennis
Children Activities (Kid / Family Friendly)
Airport transportation
Secured parking
Wifi
Hot bath
Pool with view
Outdoor pool
Breakfast in the room
Special diet menus
Board games / puzzles
Shuttle bus service
Conference facilities
Meeting rooms
BBQ facilities
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun terrace
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Kitchenette
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Seating area
VIP room facilities
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Location
Full view
45Reviews2Q+A8Room tips
Reviews
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Third year we are here with our family, spending days at the swimmingpool with a wonderful view over the town. The food and drinks was excellent, especially the lamb chops and the vegetarian stew, the mango juice and dawa drink! Our waiter was very attentive.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We took the family to this hotel, as we have before, to swim, have lunch and enjoy the afternoon. We asked to hire 5 swimming towels for the children. Ordered drinks, eventually ordered lunch when we managed to locate a waiter again, still no towels. Sent one of our children to ask yet again for the towels…Lunch took forever, the pizza was basically cheese on bread, barely seen tomato pizza sauce under the cheese if it was even there! Specifically ordered white ugali but they brought brown. Children’s chicken nuggets had a strange spicy coating under the Indian style batter - not chicken nuggets at all. We saw many nice plates of chips being taken to other tables who were clearly known but ours were broken, not good tasting or anything. Meal and another order of drinks later (drinks order also wrong), we decided to just give up and leave. Asked for the bill…waited…asked for the bill again, sat waiting and eventually they brought it. Expressed that we weren’t happy, they are ‘sorry’ but it’s fine being sorry after a category of errors. It spoilt our afternoon totally and what’s more we had spent a lot of money on 2 taxis to get to this particular hotel. After this experience, I don’t think it’s a place to return to. The staff don’t care, they are slow, can’t even bring the bill when asked.…
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Phelix Owiti, General Manager at Wigot Gardens
Responded 25 May 2022
Dear Shelley, Thank you for being a loyal and frequent customer to Wigot Gardens. We sincerely regret and apologize for your recent experience. We are dealing with the problem immediately and assure you that we care, for without your support, we wouldn't be here today. Thank you, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After leaving Nairobi at 5am to travel to Muhoroni by car I decided to stay the night in kisumu. I tried one hotel before this one and well!! I'll leave that one. I arrived after booking on booking.com and was greeted by the receptionist, I have her my name and she asked if I booked online which I said yes and she said "oh" having been in the Industry I knew what this meant it meant overbooked. She ran outside obviously to check a room and then returned. I booked a deluxe room and was taken to room 108. Most definitely not deluxe, small and no desk if you wanted to do some work. Internet is slow. I went to the restaurant at 7pm staff were polite and the food was good. It started to rain heavily and was cold so returned to my room for a nice hot shower! Forget that the shower was broken and no hot water and then I simply had to have a hot wash using the sink. Lay down to watch tv not that easy!! All in all a very very disappointing hotel , I've been here three times to Kisimu and I still have not found a decent hotel were there is genuine customer service and care, this hotel will not be on my list again…
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Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from wigot gardens, General Manager at Wigot Gardens
Responded 14 Feb 2021
Hallo Dazzjgillen, Thank you for staying with us and taking time to give this feedback. We sincerely regret and apologize that we did not meet your expectation during your recent stay. Your feedback is evidence that you would like us to improve some areas to achieve our goal of consistently delivering value, luxury and comfort to our customers. We will contact you, shortly, through the email manager@wigotgardens.co.ke to have a deeper understanding of the concerns and amicably address the issue to avoid similar inconveniences to our customers in future. Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You have delivered what you have promised and advertised. Great and wonderful place to be away from the busy city and quite such a beautiful serenity topped up by your great team through their wonderful service. Really impressed. The only need thing to change is the note on your website that you offer continental breakfast while in the real sense you are offering american breakfast. You might loose on clients who are looking for places to stay with adequate food more so breakfast by mentioning continental breakfast. I would highly recommend this facility to anyone looking a place to hide from the city. lastly appreciation to your staff members Linda at the reception Margaret at the restaurant.
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Date of stay: December 2020
Value
Cleanliness
Service
Room Tip: The room with top of the hotel are awesome being woken up by whistling and singing of birds in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from wigot gardens, General Manager at Wigot Gardens
Responded 11 Feb 2021
Hi Muwaweru! Thank you for staying with us. We are happy to know we met your expectations and most sincerely appreciate the feedback. We will 'thumbs up' the team. Consider the website correction done. Karibu tena Kisumu and Wigot Gardens! Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly Staff, excellent swimming pool, great food, modern and spacious rooms. The views over looking Kisumu city and lake Victoria. I will definitely recommend more people to come and experience the comfort and serenity.
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Date of stay: December 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from wigot gardens, General Manager at Wigot Gardens
Responded 30 Dec 2020
Dear Joel! Thanks for choosing and recommending Wigot Gardens. It was an honor to host you. Kindly visit again when you are in Kisumu. We wish You all the best for the festive season and New Year. Best regards, Phelix Owiti Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wigot Hotel is situated about 6km from Kisumu town...up on Kajulu hills. Was scheduled for a business meeting for 3 days but only spent 2 nights. The best customer service so far with excellent standards.Lillian guides us well and assured our stay was good. Very quite ,food is excellent,rooms are clean and have an amazing pool with a breathtaking view of Kisumu and its Lakeshore. No alcoholic drinks due to the origin of the Hotel which seventh day Adventist. Great place to relax and unwind and for those willing to take a break from the hustle and bustle of Nairobi. Contacts on the website work and the are very hospitable. Awesome Hotel.keep up the good work and well done to the staff I met.God bless you!
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from wigot gardens, General Manager at Wigot Gardens
Responded 17 Mar 2020
Dear EGatuguta, Thank you very much for staying with us and for leaving a great review. We are very happy to know that our customer service met your expectation. We have discussed this at length with associates, and particularly commended Lilian, to continue with and exceed this standard. We are focused on continual improvement of our services, which you found excellent, to remain in tandem with the amazing location. Thank you, once again. We look forward to your next visit to this great city of Kisumu. Best regards, Phelix Owiti General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thanks for hosting us. The hotel was perfect for the ocassion as we were attending a wedding at the hotel. Only thing to improve on is the resturant services by the waitress. I dint like the service given the same was noted by my partner. Otherwise the reception was helpful and the shuttle transfer to the airport you guys at the reception are awesome. Thanks for everything.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from phelix, General Manager at Wigot Gardens
Responded 4 Feb 2020
Hi Cantrellah, It was actually our pleasure and honor to host you. Thank you too for the great review. We will keep up where we did very well, namely Reception. You have well cut out an assignment for us at the restaurant; we promise to deliver. Otherwise thanks again and welcome, anytime, to Wigot Gardens.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great time with our 3 chidren who loved the place. Great gardens and food. The pool has a fabulous view of the city. We stayed in a modern city style apartment which was very nice. It's a bit weird that the place does not have a bar and I am sure would be busier if it did. Luckily the room had a fridge so no worries. Staff helpful and friendly. Very relaxing.
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Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from phelix, General Manager at Wigot Gardens
Responded 5 Jan 2020
Hi Simon, Happy New Year 2020. Thanks for the great review and staying with us at the close of the year and decade. Great to know you had a fabulous stay. Welcome again or 'Machiegni' as we say in the local dialect. Wigot Gardens Twitter: @WigotGardensKE
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's in a nifty location away from the hustle and bustle of Kisumu. Great night view of the kisumu skyline. The manager Phelix is a great manager. The rooms were clean with good housekeeping. Only complaint was that the 5th floor wi-fi wasn't strong...and plenty of stairs to climb to burn those calories :-) The heating of the water was also unpredicatable in the morning and that was disappointing. I would return to stay.
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Date of stay: September 2019Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from phelix, General Manager at Wigot Gardens
Responded 12 Oct 2019
Hi Nic, Thanks for staying with us during this year's medical camp. Your team is doing a great job for a great cause. Great to know you enjoyed your stay; thanks for the rave reviews. We have sure taken note of the areas of improvement and will work on them. You are always welcome @WigotGardensKE. Do stay with us whenever in Kisumu...........may make it sooner for a working holiday. Regards, Phelix
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is set in one of the cooler areas of Kisumu which was a plus because we didn't need to use the air conditioning at night. We stayed in one of the tented rooms and really enjoyed the view from our balcony. The staff are very friendly and super helpful. There is no bar at the hotel so be sure to purchase your alcohol before heading to the hotel. Overall, this was a night well spent.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from phelix, General Manager at Wigot Gardens
Responded 5 Sep 2019
Hi Lodenyi! Thank you for staying with us and finding time to make this review. We are pleased to know that you enjoyed your stay. We do not serve nor allow alcohol in the hotel. This should however not impede your fun as our front desk will be happy to recommend the many entertainment spots close by. Do stay with us again to enjoy the great views and cool environs when visiting the beautiful city of Kisumu. Phelix Owiti manager@wigotgardens.co.ke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$35 - $88 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNyanza ProvinceKisumu
NUMBER OF ROOMS
39
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Claim Your Listing Frequently Asked Questions about Wigot Gardens
Which popular attractions are close to Wigot Gardens?
Nearby attractions include Kisumu museum (6.4 km), Dunga Bay (6.7 km), and The West End Shopping Mall, Kisumu (6.8 km).
What are some of the property amenities at Wigot Gardens?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Wigot Gardens?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Wigot Gardens?
Guests can enjoy an on-site restaurant and barbeque facilities during their stay.
Is parking available at Wigot Gardens?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Wigot Gardens?
Conveniently located restaurants include Nairobi Java House, Acacia, and Mon Ami.
Are there opportunities to exercise at Wigot Gardens?
Yes, guests have access to a pool during their stay.
Does Wigot Gardens have an airport shuttle?
Yes, Wigot Gardens offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Wigot Gardens have airport transportation?
Yes, Wigot Gardens offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Wigot Gardens?
Yes, dry cleaning and laundry service are offered to guests.
Does Wigot Gardens offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.