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Imperial Hotel Kisumu

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#2 of 26 Hotels in Kisumu
Certificate of Excellence
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Imperial Hotel Kisumu
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251 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Salzburg, Austria
Reviewed 6 days ago NEW

nearly perfect, - food was not my absolute tast - but it was my tast - so someone els will find it excellent. waited 17 mins to get served a beer. waiters/waitresses had to talk a lot. Reception was perfect. securities - Ascaris very helpfull in all ways. had a lot fun with themIn Kisumu i think that´s the best...

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Thank K8996LOpeterb
Nairobi, Kenya
Reviewed 1 week ago

Since my last visit about three or four years ago, the rooms have been improved and old carpets replaced. Looks more modern now and rooms are clean and Wifi is fast. Food is good. I like natural/organic food which they serve.

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Thank jamesooko
United Kingdom
Reviewed 2 weeks ago

I have stayed at the Imperial many times in recent years. Rooms are comfortable - different standards - deluxe have a fridge for example. Meals are good. Poolside restaurant is good for lunch. The first floor restaurant serves a buffet breakfast (you order any hot food from your waiter) and nice evening meals. It can be hard to attract a...

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Thank Elizakwamboka
London
Reviewed 2 weeks ago via mobile

We thoroughly enjoyed our stay in this hotel. It is well equipped with fitness room and swimming pool. The rooms were clean and large. Wifi worked perfectly. Breakfast was generous. Couldn't be happier.

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Thank toja555
Locking, United Kingdom
Reviewed 3 weeks ago

Stayed for one night for the first time in 25 years. In all that time, the hotel's standards haven't changed. The rooms, food, staff and facilities are all excellent. The reception staff were superb and nothing was too much trouble. We had a room on the 4th floor with a view of Lake Victoria.....slightly obscured by a new building that...

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Thank Clive B
Nairobi, Kenya
Reviewed 10 December 2016

Are clean, spacious and amenities are excellent. Food serviced with a smile and without undue delay. Other guests appeared to be happy and would chat with me excitedly. No noise in the dinning room only soft music played. I highly appreciated the juice served on arrival. Departure was well arranged. Thank you and I hope to visit again soon.

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Thank johnsonmainam
Nairobi, Kenya
Reviewed 30 November 2016

Overall staff very helpful,even with kids.I was impressed by the kitchen staff taking time to blend food and fruits for my little one.Keep it up.will definitely visit again and will recommend it to family and friends.

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Thank margaretk233
Nairobi, Kenya
Reviewed 29 November 2016

Great Place to stay. I would recommend it to anyone travelling to Kisumu. perfect location. great service. good food. clean rooms and spacious. what more can I say...I slept like a baby. it was definitely value for my money. again I would recommend it to anyone.

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Thank C2244GQangelam
Kakamega, Kenya
Reviewed 28 November 2016

I found the hotel more relaxing at the center of the city. This was unexpected. Ambience was good and response to any query was quick and accurate. The people there are very welcoming, humble and always at your service

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Thank alexwabwobak
Cavan, Ireland
Reviewed 23 November 2016

Unlike another hotel I stayed in in Kisumu, costing twice as much as the Imperial, everything neccessary worked, the room was basic but functional, good hot water, good internet connection/wi fi signal. The dinner was 'dreary', but little choice in Kisumu these days, all of the good restaurants seem to have closed down!

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Thank davidalnwick

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Imperial Hotel has played a leading role in Kisumu’s history, and continues to be Kisumu's finest and best-known luxury hotel. As the region's natural choice for quality conscious business and leisure travelers, Imperial Hotel offers personalized services with elegance and style that meets the discerning needs of every individual guest. ... more   less 

Additional Information about Imperial Hotel Kisumu

Address: Off Jomo Kenyatta Highway, Achieng' Oneko Rd., Kisumu 40100, Kenya
Region: Kenya > Nyanza Province > Kisumu
Price Range: ₹ 5,321 - ₹ 9,960 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Imperial Hotel Kisumu 3*
Number of rooms: 70
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel Kisumu staff and other travellers.
6 questions
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Nairobi, Kenya
Nairobi Region, Kenya
over a year ago
Nairobi, Kenya
over a year ago
Nairobi, Kenya
over a year ago

See all questions (6)

Questions? Get answers from Imperial Hotel Kisumu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views of the Lake are from the front.”
 of 5 bubbles cliveb843, 23 Dec 2016 | Read review
“The rooms,i would kindly recommend putting window grill to avoid any potential accidents especially with kids opening the windows.”
 of 5 bubbles margaretk233, 29 Nov 2016 | Read review
“We stayed in 420 on higher floors”
 of 5 bubbles stephenjonathanw, 21 Nov 2016 | Read review
“Guest should feel that comfort value to his/her money.”
 of 5 bubbles F8326UNjohnr, 19 Oct 2016 | Read review
“rooms on the 2nd floor are much better”
 of 5 bubbles adudaliz, 16 Sep 2016 | Read review
5 of 5
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