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Omolo Agar Road, Kisumu 40100 Kenya
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (12)
Room & Suite (6)
Dining (4)

About

#31 of 72 hotels in Kisumu
Location
Cleanliness
Service
Value

Welcome to Hotel Palmers Ltd, your Kisumu “home away from home.” Hotel Palmers Ltd aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Rooms at Hotel Palmers Ltd offer a mosquito net providing exceptional comfort and convenience, and guests can go online with internet access.

24 hour front desk, room service, and express check-in and check-out are some of the conveniences offered at this hotel. A lounge will also help to make your stay even more special. If you are driving to Hotel Palmers Ltd, free parking is available.

During your visit, be sure to check out one of Kisumu's popular cafes such as Nairobi Java House and Java House, all a short distance from Hotel Palmers Ltd.

Hotel Palmers Ltd puts the best of Kisumu at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Bar / lounge
Car hire
Business Centre with Internet Access
Meeting rooms
Baggage storage
Mosquito net
24-hour front desk
Secured parking
Restaurant
Breakfast in the room
Special diet menus
Non-smoking hotel
Shared lounge / TV area
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Housekeeping
Interconnected rooms available
Room service
Safe
Bottled water
Bath / shower
Complimentary toiletries
Iron
Wake-up service / alarm clock
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Room types
Family rooms
Good to know
HOTEL STYLE
Budget
Business
Languages Spoken
English, Swahili
20Reviews1Q+A8Room tips
Traveller rating
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Most Recent
Alex wrote a review Mar 2020
2 contributions
I am having a terrible experience. Had an early (5am) check in. 1. Shower was cold. Ask for an alternative, none. Shower will be amended in the morning??? No room reallocation. 2. I ask for ironing services-They come in at 8am. The time of my meeting???? 3. I ask for the iron box-against house policy. 4. Staff are so slow to come up with solutions. No enthusiasm whatsoever for their job. If you are doing business, just skip this one.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John A wrote a review Feb 2020
8 contributions
the receptionist were excellent l loved the environment , the food and the waiters were superb , the speed at which they attend to guests was good and encouraging, the cleanliness and neatness of the room is on high level
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sonia A wrote a review Dec 2019
1 contribution
The receptionist & room service lady were extremely unwelcoming & rude. Our bedding was dirty. We arrived at 9:45pm & the restaurant couldn't serve us soft drinks because "the person with the key had gone home". My husband & I had a horrible stay, we wouldn't recommend it AT ALL!!
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Noelceleste wrote a review Aug 2018
Nairobi, Kenya3 contributions4 helpful votes
That Arrogant guy at the reception was so bad..and even after showing the so called only available room he didnt give us other options to see..we didnt care about the price but he insisted on saying the other one was 4000 so he couldn't show us. That room was even so dirty that I dont think anyone would like it. I was hoping to spend a night but the guy literally chased us away and said that if we cant decide we can leave. The owner of this place should be careful with the people he employed there as staff..and also cleanliness of the whole place. I HATE THIS HOTEL!!!!! 😡
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Date of stay: August 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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collins Otieno Oyoo wrote a review Jun 2018
Kisumu, Kenya17 contributions7 helpful votes
Quite a wonderful place for Tourists and visitors. One of the best hotels in the Western region of Kenya. I loved how my visitors and tourists, from Spain, who I was guiding throughout their two days visit, were treated nicely. The service is superb, and the meals have got a wow! factor.
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Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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duilio f wrote a review Apr 2018
Civitavecchia, Italy2 contributions6 helpful votes
my portable computer was stolen from the hotel room on the 2nd day. The hotel managers looked - what to say - bored. They even asked if I was sure to have my computer with me at the checkin. The fact is: they checked the security camera videos and "only we and their personnel had entered the room". Oh, sure! :)
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Date of stay: April 2018
Rooms
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: be sure not to leave any valuable in your room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cedlz wrote a review Dec 2017
22 contributions3 helpful votes
Hotel palmers is a nyce quiet hotel on a busy street as your enter the CBD from Nairobi... its has very friendly staff and the rooms could pass.it has no wifi but some rooms have DSTV at slightly higher(but acceptable rate) however I find their meals basic but ok but their breakfast is not worth the Kshs.1,000 (about $10) it costs... I went elsewhere for the same. However, I am concerned about booking online as we once did and confirmed our booking only to be embarrassed and stranded at 11pm having had our booked room given to some one else and there was no explanation whatsoever and the receptionist feigned ignorance... but did not want to show us what time that particular room was booked... but since it happened once...I will give a benefit of doubt. not convenient to a family with children though
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Date of stay: November 2017
Location
Service
Sleep Quality
Trip type: Travelled solo
Room Tip: the rooms are generally clean and well maintained but are meant for people either in a hurry or...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Raptor1234567890 wrote a review May 2017
Bratislava, Slovakia38 contributions15 helpful votes
We stayed 1 night in double room which was really nice and spacious, with clean bathroom. Restaurant was good and staff was very nice and helpful. Breakfast was rather local, but food was good. There is also free private parking available.
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Date of stay: May 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rose gitonga wrote a review Sep 2016
Nairobi, Kenya49 contributions21 helpful votes
its a nice simple hotel,very clean spacious rooms,has good Kenyans meals, about 10mins walking distance to the bus stop,good for short stays and stopovers,very accessible as its in the heart of the Kisumu city. it was quite okay for me
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Date of stay: October 2015
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: higher floor rooms gives a good view of the city
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dicky K, Finance & Admin at Hotel Palmers
Responded 29 Sep 2016
We appreciate your compliment so much, we value you as our special customer, we highly welcome you any moment, One favor I request is this, kindly recommend us to your friends so that the don't miss the same comfort ,thank you very much and feel welcomed always.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel J O wrote a review Sep 2016
Nairobi, Kenya124 contributions68 helpful votes
I have stayed at this hotel on various occasions over the years mostly for overnight stop-over en-route to other destinations. The place is quite basic and will suffice for a night or two (max). The amenities in the rooms are functional with TV and hot shower and simple bed. Nothing fancy. The breakfast is decent and can get you going for the day. The hotel is near the bus park and starts getting very noisy from 06.00am in the morning. I will continue coming here on short stop-overs in the future.
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Date of stay: August 2016
Value
Cleanliness
Service
Trip type: Travelled with friends
Room Tip: Rooms away from the road may be quieter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dicky K, Accounts & Finance at Hotel Palmers
Responded 17 Sep 2016
We appreciate your compliment very much, and do welcome you always, We understand the hard economic times in our country and such try the very best to put our rates pocket friendly to accommodate nearly every average Kenyan, Feel free to walk in any time you are en route the greater western Kenya and please never forget to recommend hotel palmers, for more of your friends, Once again on my own behalf and that of the entire management ,I say Thank you so much for your business support
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
12
PRICE RANGE
$30 - $45 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNyanza ProvinceKisumu
NUMBER OF ROOMS
9
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Frequently Asked Questions about Hotel Palmers
Which popular attractions are close to Hotel Palmers?
Nearby attractions include Kisumu museum (0.7 km), Dunga Bay (0.7 km), and The West End Shopping Mall, Kisumu (0.9 km).
What are some of the property amenities at Hotel Palmers?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Hotel Palmers?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Palmers?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Palmers?
Conveniently located restaurants include Nairobi Java House, Acacia, and Dunga Hill Camp.
Are any cleaning services offered at Hotel Palmers?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Palmers offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Palmers?
The staff speaks multiple languages, including English and Swahili.