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Kisumu Hotel

Orbitz.comUS$ 107*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Kisumu Hotel
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24 Reviews from our TripAdvisor Community

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Showing 23: English reviews
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Nairobi, Kenya
Reviewed 5 January 2017

i was there with my family for JUST a night on 27th to 28th. the reception being handled by a gentleman (time around 4 or 4.30 pm) was very rude and put down the phone me... NO ONE does this to a guest.... they have limited deluxe rooms.. atleast the 4 rooms that i saw (to choose from) the ACs...

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Thank Naureen T
Nairobi, Kenya
Reviewed 15 September 2016

This was one of the finest hotels in Kisumu in the 70s and early 80s. Current renovations, while making it look a bit modern, don't really work and have eaten away at the charm it had. OK for an overnight stop. Last visit in August 2016 the AC was not working and we had to ask for two fans. Also...

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Thank Djinn3
Reviewed 10 February 2016 via mobile

The hotel room was clean, spacious and reasonably affordable. The decor is rather dated and we struggled a bit with the shower as it wasn't getting hot. The location was good for proximity to Lwangni, Kiboko Bay, Dunga Beach and such... The parking (we drove) was ample and safe.

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Thank kananu m
Kisumu H, Guest Relations Manager at Kisumu Hotel, responded to this review

Dear Guest, We appreciate that you chose to stay with us and found time to file this review. Thank you for the compliments regarding room cleanliness and spaciousness as well as accessible location. We apologize that the shower wasn't getting as hot but we have surely noted it and are reviewing the effectiveness of the hot water system in totality....

Nairobi Region, Kenya
Reviewed 30 November 2015

Nasty experience. Dirty water in taps, unruly crowds criss-crossing near sleeping quarters. Security risk. Average food. The management was well aware of the issue but did nothing. Nice breakfast though

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1Thank Robert M
Nairobi, Kenya
Reviewed 17 October 2015

Just about everything at the Kisumu Hotel is worn out, from the plumbing to the air conditioning and the televisions, from the crockery to the curtains. The staff are a mixture of wonderful and amateurish: now you're served by the former, now by the latter. At least the location is very central.

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Thank Michael E
Nairobi, Kenya
Reviewed 22 August 2015 via mobile

A spacious hotel in heart of Kisumu CBD. It got a great pool which gives you nice breeze. Unfortunately management needs to up their game. Check in was average taking over twenty minutes where the two persons at reception discussed something in their mother tongue. When I was ready to dip into bath tub I realized I did not have...

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Thank Tito K
Nairobi, Kenya
Reviewed 22 June 2015

Poor service. People attending to us hardly put on a smile. The rooms looked liked they were from the 1980s with worn out furniture. Rusty shower equipment. Pathetic range and quality of food for breakfast. Noise from bodabodas and tuktuks just outside the street made sleeping difficult. Poor lighting in the corridors. Only thing that was good was the WiFi...

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Thank WasabiDeez
Kisumu, Kenya
Reviewed 18 June 2015

I have been in and out of Kisumu Hotel on several occasions, mostly attending workshops and seminars. The hotel is too just ordinary and does not fit the pricing. My room was large but was located next to the maintenance department so i requested for a room change. The other room assigned to me had discolored water and the heater...

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Thank Elvis O
Nairobi, Kenya
Reviewed 1 May 2015

Hotel is an old colonial hotel perched in the middle of Kisumu City in Western Kenya. The hotel is located in a good place, right in the center of town yet exclusive. The rooms are average in comparison to those in smaller hotels within the town. I usually stay here in my visits but occasionally have been let down by...

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Thank Herbert D
Kisumu H, Manager at Kisumu Hotel, responded to this review

Dear Herbert, Thank you for frequently staying with us, complimenting where we have met your expectations and letting us know where to improve. We take much exception to concerns over cold water and air-conditioning and are addressing them. Karibu!

nairobi
Reviewed 28 March 2015

Great location and big rooms but that is it. No energy at all from the staff. The wall to wall carpet in the rooms is no good and has stains all over, musty smelling rooms. Not at all inviting to stay after a hard days job in the heat.

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Thank wanjugu
Kisumu H, Manager at Kisumu Hotel, responded to this review

Thank you for this review. We appreciate the compliments as we do the concerns regarding the carpeted room you stayed in. We have replaced carpets with alternate flooring in all except VIP rooms due to the hot climes in Kisumu. When you next visit, I assure it will be a lot more memorable!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Deluxe affordable accommodation. Kisumu Guest House is a deluxe four bedroom hotel in Kisumu Kenya based in a quiet residential setting with no commercial appearance, making you feel at home. Rated as deluxe accommodation the bed and breakfast hotel is in a residential style accommodation in a secure gated community offering up to four en-suite double rooms, one of which is a superior room with a bathtub and TV etc. Amongst other benefits you will enjoy: Free Breakfast, Fitted Kitchen, Communal Lounge, Digital TV, Free use of PC with Internet, Fridge, Garden & excellent Security. ... more   less 

Additional Information about Kisumu Hotel

Address: Jomo Kenyatta Highway | Milimani, Kisumu 40100, Kenya
Region: Kenya > Nyanza Province > Kisumu
Price Range: ₹ 5,201 - ₹ 7,063 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kisumu Hotel 3*
Number of rooms: 80
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Questions & Answers

Questions? Get answers from Kisumu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“before you pay to stay in the hotel.... have a look at the rooms and their services.. talking through experience”
NaureenT, 4 Jan 2017 | Read review
“Ask for the deluxe rooms and not standard and ask them to check on the water and air conditioner before taking the rooms”
218herbertd, 1 May 2015 | Read review
“Higher rooms are quieter”
wanjugu, 28 Mar 2015 | Read review
“Rooms away from the busy main road are quieter.”
DanielJ490, 22 Dec 2014 | Read review
“Don't go there!!”
SVfromUK, 20 Aug 2014 | Read review
5 of 5
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US$ 107* /night
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Prices are for 1 room, 2 adults
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