Grand Royal Swiss Hotel
Kisumu-Vihiga Road n/n Riat, Kisumu 40100 Kenya
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About
#1 of 85 in Kisumu
Location
Cleanliness
Service
Value
Grand Royal Swiss Hotel is perfectly located in a serene and secure environment on the outer edge of the Kisumu City, along Kisumu-Kakamega highway with the splendid view of the Nandi Hills. Our 125 luxurious and spacious rooms offer a unique blend of comfort, relaxation and experience, making our hotel an ideal place for both business and leisure travelers. With one of the biggest Conference center in the Country, Rambara Eve & Conference Center can host up to 1300 guest with fully equipped audio visual equipment, sound proofed system ensuring privacy. Our Ball rooms – Kakamega | Aquarius can host to a maximum of 150 – 200 guest in each. Board Rooms – Kisii | Nandi | Siaya are well designed for hosting meetings with a capacity of 15-20 guests. Various options are available for food and beverage experience including “Flavours – all day dining” restaurant serving dishes that highlights cuisine from the local region and options of continental.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Internet
Hot bath
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Car hire
Spa
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Family rooms
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31Reviews0Q+A13Room tips
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Stellar service, amazing hospitality. I felt welcome from the moment I walked in. For the corporate traveler and even leisure travel. The staff are courteous and professional. I will definitely visit with them again.
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Date of stay: November 2021Trip type: Travelled
Location
Cleanliness
Service
Room Tip: All the rooms are spacious and well located.
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Helpful
+1
Incredible hospitality! This was our first visit to this lovely hotel. We sought a quiet location to unwind and appreciate the cuisine and surroundings after a stressful family gathering. Luke, the doorman, greeted us with open arms upon our arrival. We were pleasantly delighted to be welcomed into a Deluxe room with a stunning view of the Maragoli Hills. Our room was spacious and featured a terrace overlooking the Tropical Garden. The rooms are lovely, peaceful, and exceptionally clean. The breakfast buffet was fantastic, with so many options to chose from. They also have an excellent restaurant serving exquisite cuisine. Beatrice was the one who served us. She was courteous, professional, friendly, and efficient. I hosted a dinner party for members of my family. We were a group of ten. The service provided by the doorman/security, reception, and the restaurant was outstanding. We were accompanied by a lady named Beatrice. She recommended the best dish for my family. Her suggestion was ideal. We ate Kuku-Kienyeji as well as other delicacies. We had a great time. She remained our dining advisor till we checked out of the hotel. We could see she was passionate about her work. The management joined us for breakfast on our last day to thank us for promoting their hotel by staying during the Coronavirus pandemic. They were grateful for our visit and offered us a wonderful bottle of wine as a present. Beatrice & Luke, Thank you for making our stay memorable We will definitely come back with my family and friends…
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Date of stay: April 2021
Value
Service
Sleep Quality
Room Tip: Please ask for a room with MARAGOLI HILLS view.
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Helpful
Late review but not to late since this is my second stay while in Kisumu. A come back is probably a surety of excellent service. Reception is amazing, not to forget the service at the restaurant, the lady is very much experienced with a rare kind of hospitality. From 5am birds chirping and warm weathers is a sure place to be. I will be back
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Date of stay: April 2021Trip type: Travelled
2 Helpful votes
Helpful
+1
Most excellent location, first class service, excellent food, with quite a variety for breakfast, and the rooms are exceptional. Priced at a decent amount and definitely providing value for money, I would highly recommend it.
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Date of stay: December 2019Trip type: Travelled
Helpful
Response from Grand Royal Swiss Hotel, General Manager at Grand Royal Swiss Hotel
Responded 26 Nov 2020
Dear Guest, Greetings from The Grand Royal Swiss Hotel! Thank you very much for taking your valuable time to share your feedback on TripAdvisor. It is always our earnest endeavor that every guest has an outstanding experience each time they stay with us. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experiences to our guests. Nothing would please us more than to have you staying with us again. Looking forward to welcoming you back very soon. Your Host, Shan Shanawaz Basheer General Manager Email: gm@grandroyalswisshotel.com Cell: +254 798 484601
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First off, I would like to apologize to RGS for a late review. I should have written this review in January given the excellent and memorable experience we had with you in Kisumu Kenya. For those who are planning to stay here, you will never regret it. Here's why: The hotel is located about 10 minutes away from the hustle and bustle of Kisumu town so you get to enjoy all the peace and quiet yet still being close to the town. The staff here are excellent!! I really do mean excellent, right from the very courtoeus gatekeepers to the front desk staff and the dining room staff. I miss you all. We never met anybody here who was not smiling! You made our visit memorable. The rooms are beautiful, quiet, and exceptionally clean. They have all the supplies you need. They will even bring you complimentary fruits and dessert to your room! This hotel truly is amazing! It also has beautiful gardens for those who love outdoor weddings I also would really like to thank all your staff who were involved in making my husband's birthday celebration one for the record books! We loved that gorgeous pool by the way. All the meals you prepared for us in record time. You also took time to sing for him and dance with all of us. You people at Royal Grand Swiss are all jewels. We did not get to swim but it was because of us and not you. Thank you so much Cindy! We are now your customers for life. On a side note, we are praying that Hesline and her friends and all their babies are doing well. Happy new year, and best regards to you all at the Royal Grand Swiss. See you next year!…
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Helpful
Response from GrandRoyalSwiss, General Manager at Grand Royal Swiss Hotel
Responded 5 Mar 2020
Dear Guest, Greetings from The Grand Royal Swiss Hotel! Thank you very much for taking your valuable time to share your feedback on TripAdvisor. It is always our earnest endeavor that every guest has an outstanding experience each time they stay with us. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experiences to our guests. Nothing would please us more than to have you staying with us again. Looking forward to welcoming you back very soon. Your Host, Shan Shanawaz Basheer General Manager Email: gm@grandroyalswisshotel.com Cell: +254 798 484601
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One of the modern hotels in Ksm.A bit out of town especially with the current car breaking road out of ksm. Pleasant entrance and reception.Quick service.Big spacious rooms though some had windows opening on to internal public areas,most odd indeed.The bar terrace is directly in front of some rooms.Odd.Similarly the terrace above the poolside has no view. That aside,the meals were of a good standard,the service pleasant and attentive and overall it is a nice place to stay.The gym and spa too are more than adequate.
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Date of stay: November 2019Trip type: Travelled
Value
Location
Service
1 Helpful vote
Helpful
Response from GrandRoyalSwiss, General Manager at Grand Royal Swiss Hotel
Responded 26 Jan 2020
Dear Guest, Greetings from The Grand Royal Swiss Hotel! Thank you very much for taking your valuable time to share your feedback on TripAdvisor. It is always our earnest endeavor that every guest has an outstanding experience each time they stay with us. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experiences to our guests. We had well noted your comments on the structural and design aspects of the hotel. Nothing would please us more than to have you staying with us again. Looking forward to welcoming you back very soon. Your Host, Shan Shanawaz Basheer General Manager Email: gm@grandroyalswisshotel.com Cell: +254 798 484601
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The Grand Royal Swiss located along Kakamega road is a good place to visit because it grants you an opportunity to be close to the town of Kisumu and at the same time avoid the noise of the city centre. The service is great and the staff are really friendly.
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Date of stay: December 2019Trip type: Travelled
Helpful
Response from GrandRoyalSwiss, General Manager at Grand Royal Swiss Hotel
Responded 26 Jan 2020
Dear Guest, Greetings from The Grand Royal Swiss Hotel! Thank you very much for taking your valuable time to share your feedback on TripAdvisor. It is always our earnest endeavor that every guest has an outstanding experience each time they stay with us. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experiences to our guests. Nothing would please us more than to have you staying with us again. Looking forward to welcoming you back very soon. Your Host, Shan Shanawaz Basheer General Manager Email: gm@grandroyalswisshotel.com Cell: +254 798 484601
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The hotel can be easily accessed from Kisumu city. The environment is clean, has free space and also fully furnished recreational facilities such as swimming pool, gym, conference hall, play ground etc. About the price, the hotel is affordable. The attendants are professional, friendly and ready to help anytime. How can i forget about their food? well, the food is well done, they got varieties and they set the tables on time. Their presentation is not only good but the best.
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Date of stay: September 2019
Value
Cleanliness
Service
Room Tip: Everything in this hotel is quality!!!
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Helpful
Response from GrandRoyalSwiss, General Manager at Grand Royal Swiss Hotel
Responded 12 Nov 2019
Dear Guest, Greetings from The Grand Royal Swiss Hotel! Thank you very much for taking your valuable time to share your feedback on TripAdvisor. It is always our earnest endeavor that every guest has an outstanding experience each time they stay with us. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experiences to our guests. Nothing would please us more than to have you staying with us again. Looking forward to welcoming you back very soon. Your Host, Shan Shanawaz Basheer General Manager Email: gm@grandroyalswisshotel.com Cell: +254 798 484601
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A state of the Art and very Unique Hotel for western kenya Travellers close to the international Airport with a warm environment and charming staff ready to serve both international and local cusuines for people with an appetite
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Date of stay: December 2018
Location
Service
Sleep Quality
Room Tip: Good overview on the 1st floor with a bird's eye view
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Helpful
Response from GrandRoyalSwiss, General Manager at Grand Royal Swiss Hotel
Responded 12 Nov 2019
Dear Guest, Greetings from The Grand Royal Swiss Hotel! Thank you very much for taking your valuable time to share your feedback on TripAdvisor. It is always our earnest endeavor that every guest has an outstanding experience each time they stay with us. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experiences to our guests. Nothing would please us more than to have you staying with us again. Looking forward to welcoming you back very soon. Your Host, Shan Shanawaz Basheer General Manager Email: gm@grandroyalswisshotel.com Cell: +254 798 484601
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The conference facility was good and comfortable. The rooms were excellent and comfortable. The staff were hospitable and pleasant to interact with. They were very jovial and willing to assist. The food were sweet and adequate
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Date of stay: September 2019
Helpful
Response from GrandRoyalSwiss, General Manager at Grand Royal Swiss Hotel
Responded 12 Nov 2019
Dear Guest, Greetings from The Grand Royal Swiss Hotel! Thank you very much for taking your valuable time to share your feedback on TripAdvisor. It is always our earnest endeavor that every guest has an outstanding experience each time they stay with us. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experiences to our guests. Nothing would please us more than to have you staying with us again. Looking forward to welcoming you back very soon. Your Host, Shan Shanawaz Basheer General Manager Email: gm@grandroyalswisshotel.com Cell: +254 798 484601
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PRICE RANGE
$109 - $122 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNyanza ProvinceKisumu
NUMBER OF ROOMS
125
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Claim Your Listing Frequently Asked Questions about Grand Royal Swiss Hotel
Which popular attractions are close to Grand Royal Swiss Hotel?
Nearby attractions include Kisumu museum (7.7 km), Dunga Bay (7.5 km), and Masai Craft Market (7.4 km).
What are some of the property amenities at Grand Royal Swiss Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Grand Royal Swiss Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Royal Swiss Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Grand Royal Swiss Hotel?
Conveniently located restaurants include Nairobi Java House, Acacia, and Mon Ami.
Are there opportunities to exercise at Grand Royal Swiss Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Royal Swiss Hotel have airport transportation?
Yes, Grand Royal Swiss Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.