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Golden Tulip Kumasi City

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Golden Tulip Kumasi City
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212 Reviews from our TripAdvisor Community

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There are newer reviews for Golden Tulip Kumasi City
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Showing 196: English reviews
Badalona, Spain
Reviewed 26 May 2016

The hotel is overly good, but overpriced, as I did not found : - A stable Wifi connection in rooms and reception. Impossible to work. - A small gym, good for sportsmen like me. - The option to have room service... (No room service options at room). A nice location, but definitively must work to improve !

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Helpful?
Thank miguelgarcialop
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us, we really appreciate the sincere feedback and sincerely apologize for the unacceptable service delivery and any associated discomfort that it might have caused. We have taken a critical look at your feedback and consequent to it, we can assure you that pragmatic measures have been put in...

Nairobi, Kenya
Reviewed 21 May 2016

Being my very first time to Kumasi, I was pleasantly surprised by the size of the town. The hotel itself is located in a serene area that has less traffic than other areas with a view of a beautiful park. The pool was great (though I did not get to use it - business travel) and the food was excellent....

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Helpful?
Thank JeffOtieno
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us. We appreciate your positive feedback about our services .We take pride in catering for our guests' needs the best way we can and i would like to assure you you that we would uphold the standard of service. Please do not hesitate to call us any time...

Watchung, New Jersey
Reviewed 19 May 2016

I had very high expectations of this hotel, given its reputation and from what i reviewed on their website. However, there were elements that I was less impressed with. The front desk officers were excellent in their service, as were the porters. However, those in the restaurant and tennis courts seemed uninterested in providing high quality service. The food in...

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Helpful?
Thank DonMincho
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us. We appreciate your positive feedback about our services .We take pride in catering for our guests' needs the best way we can and i would like to assure you you that we would uphold the standard of service. The hotel has embarked on regular training sessions to...

New York City, New York
Reviewed 16 May 2016

Upon arrival rooms were not clean traces of rodent droppings in the room.The curtains were filthy, room smelled foul, locks on room doors were not secure. the hardest beds imaginable. Woke up with back and side pain.Hotel lacked adequate security. Slept with furniture from my room placed up against door for security. Women at front desk were very rude and...

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Helpful?
Thank 4GI
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us, we really appreciate the sincere feedback. We sincerely apologize for the unacceptable service delivery and any associated discomfort that it might have caused. We have taken a critical look at your feedback and consequent to it, pragmatic measures have been put in place to ensure that our...

Mumbai, Maharashtra, India
Reviewed 8 May 2016

Hotel Golden Tulip, Kumasi, Ghana, has been my favourite place to stay in Kumasi. It is professionally managed, a beautiful & sprawling property. Quiet location among trees. There are two wings ... the old wing & the new wing. Rooms in both wings are well furnished & well-maintained. New wing has more modern amenities. You can get a bargain in...

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Helpful?
Thank Bankim-Kreena
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us. We appreciate your positive feedback about our services .We take pride in catering for our guests' needs the best way we can and i would like to assure you you that we would uphold the standard of service. Please do not hesitate to call us any time...

Reviewed 26 April 2016 via mobile

We stayed here on two occasions spring 2016. The hotel is clean. But hard bed. Food is good. Cannot recommend the buffet but the menu is good. Breakfast is ok. By the way. Tip the personnel with money. Do not write it on the room. I can recommend this hotel. And I am picky.

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Helpful?
1Thank Eivind Y
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us. We appreciate your positive feedback about our services .We take pride in catering for our guests' needs the best way we can and i would like to assure you you that we would uphold the standard of service. Please do not hesitate to call us any time...

Accra, Ghana
Reviewed 25 April 2016

The room was nice and clean, the bed was comfortable and the bathroom fine. The staff were nice and the hotel has the potential to be really good, but was let down by basics. Not being able to connect to a functional wifi was the biggest issue (and the reason I wouldn't return for work), but I also think that...

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Helpful?
1Thank AGeckoStoleMyBaby
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us, we really appreciate the sincere feedback and sincerely apologize for the unacceptable service delivery and any associated discomfort that it might have caused. We have taken a critical look at your feedback and consequent to it, we can assure you that pragmatic measures have been put in...

Chicago, Illinois
Reviewed 20 April 2016

The Wifi was the only major issue I had with the hotel stay overall. Having to retrieve Wifi credentials every three days, when staying more than a week, was a bit of a hassle. Also, the Wifi service was poor.

Review collected in partnership with Golden Tulip Hotels
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Helpful?
1Thank auggie519
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us, we really appreciate the sincere feedback and sincerely apologize for the unacceptable service delivery with respect to our Wifi and any associated discomfort that it might have caused. We have taken a critical look at your feedback and consequent to it, we can assure you that pragmatic...

Edinburgh, United Kingdom
Reviewed 6 April 2016

Excellent service from the Front of House manager who took a lot of trouble to sort out my booking for me. Good bar service. Front desk staff polite and friendly. The room was Coll enough for anyone not an Inuit.

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Helpful?
1Thank malcolmoffin
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us. We appreciate your positive feedback about our services .We take pride in catering for our guests' needs the best way we can and i would like to assure you you that we would uphold the standard of service. Please do not hesitate to call us any time...

Accra, Ghana
Reviewed 3 April 2016

The Golden Tulip chain is supposed to be the four-star brand of the Louvre Group. Sadly, the facility in Kumasi is a two-star at best, yet it still charges four-star prices. Of the many things wrong with this hotel, perhaps the biggest problem is that the air conditioning barely functions. There is no temperature control in the rooms, only a...

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Helpful?
Thank pinguinoBC
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us, we really appreciate the sincere feedback and sincerely apologize for the unacceptable service delivery with respect the the malfunction of our aircondition and any associated discomfort that it might have caused. We have taken a critical look at your feedback and consequent to it, we can assure...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Golden Tulip Kumasi City

Address: Rain Tree Road, Kumasi, Ghana
Region: Ghana > Ashanti Region > Kumasi
Price Range: ₹ 12,304 - ₹ 21,204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip Kumasi City 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Golden Tulip Kumasi City Hotel Kumasi
Kumasi Golden Tulip
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Questions & Answers

Here's what travellers have asked, with answers from Golden Tulip Kumasi City staff and other travellers.
5 questions
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Questions? Get answers from Golden Tulip Kumasi City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose rooms overlooking the swimming pool (just beneath the pool)”
 of 5 bubbles balehn, 3 Feb 2017 | Read review
“best block is the main storey.”
 of 5 bubbles delalid2015, 23 Jan 2017 | Read review
“Rooms cover many different areas”
 of 5 bubbles njeri, 28 Dec 2016 | Read review
“Always go for rooms on the 3rd floor up!”
 of 5 bubbles The_Oj1, 6 Dec 2016 | Read review
“Avoid this place if you can!”
 of 5 bubbles jacek553, 22 Nov 2016 | Read review
5 of 5