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Jonesboro Inn and Suites

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Jonesboro Inn and Suites
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133 Reviews from our TripAdvisor Community

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There are newer reviews for Jonesboro Inn and Suites
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Showing 133: English reviews
Jonesboro, Arkansas
Reviewed 7 July 2016 via mobile

We showed up to check in and the pool had no water and it was no longer a Holiday Inn Express. I chose this hotel because of the pool and the Holiday Inn Express reputation. They did refund our money. I was disappointed that Trip Advisor advertised as a Holiday Inn Express with a pool.

Thank jeaniethompson1971
Edwardsville, Illinois
Reviewed 28 June 2016

On business as usual and relying on the consistency of IHG properties. This was not a Holiday Inn although I was never informed of that during the booking process. It would not have been my selection had I been able to view it first. The rooms are old and run down and the hotel in general is not well maintained....

Thank O1116JOpamelab
Pearl, Mississippi
Reviewed 18 June 2016 via mobile

We arrived around 1 am this morning & I called ahead since I booked online to make sure we could get a double room. Well she told me they were out but she had a king suite available. It cost more of course but we didn't have much of a choice. We get there at 1 in the morning exhausted...

Thank jimmyandregina
Reviewed 29 May 2016 via mobile

I made my reservation to Holiday Inn Express but realized upon arrival there is no longer a Holiday Inn Express in town. It is now the Jonesboro Inn. The hotel was conveniently located to the highway and the bed was comfortable. However, the whole place looked very run down and I had to ask for a different room twice due...

2Thank Carol B
Portland, Maine
Reviewed 11 May 2016

I would have considered this a C+ hotel had they not run out of shampoo and conditioner. When the chips are down, this is when people have a chance to make an above-and-beyond impression. I was here for several days, along with some other women, and we noticed the shampoo and conditioner in all of our rooms hadn't been replaced....

1Thank LiftLady
Beaverton, Oregon
Reviewed 15 April 2016

I had to posponed my bussiness trip by few days. I called hotel about 30 hours before check-in time. They refused to change my date blaming it on hotels.com policy. I called hotels.com and they were blaming hotel. They just took my 150 dollars. It was off season and hotel was probably half empty.

2Thank majajohn
Lisa W, Manager at Jonesboro Inn and Suites, responded to this review

Thank you for your comments. Unfortunately, when you book a room through a 3rd party agency such as the one you mentioned, your sales transaction is with that company. The contractual agreement between the 3rd party and the hotel prohibits the hotel from changing the reservation in any way. 3rd party reservations have great benefits, such as a lower price,...

Jackson, Georgia
Reviewed 7 April 2016

We stayed here on our drive to Kansas City. It was very conveniently located with lots of restaurants in the area to choose from. The hotel was clean and the staff welcoming. I would not hesitate to stay here again if in the area.

Thank Lynda G
Reviewed 7 April 2016

We traveled here for three nights due to a family member funeral. We made our reservations directly with the property as sometimes booking through a third party reservation service can limit your options. What is many times misunderstood is that if the hotel room is already paid through a third party this limits the availability of changes. Originally we had...

Thank Wayne N
Reviewed 28 March 2016 via mobile

My original reservation was canceled due to the hotel being overbooked. They reserved me a room at this Holiday Inn Express and I was hopeful. The little hotel seemed fine but went down hill quickly. From dust bunnies by the night stand to toe nail clippings on the floor. It was just not a nice stay. Then I saw what...

Thank keith s
IHGService, Guest Relations Manager at Jonesboro Inn and Suites, responded to this review

Dear keith s, Thank you so much for your review of our hotel. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. Your comments regarding room cleanliness are troubling and will be certainly looked into. Allow me to apologize for any discomfort this issue may have caused you. The feedback we receive from...

Reviewed 21 March 2016

We didn't check in until after midnight and we had to wait just a bit as the young man running the desk was taking care of another issue. He was polite and got us set up very quickly. The room was as clean as can be expected for a hotel room but could have used a couple more towels. My...

Thank Chrystal G
Lisa W, Manager at Jonesboro Inn and Suites, responded to this review

Chrystal G, Thank you for your review of Holiday Inn Express Jonesboro. We are glad your stay was satisfactory and invite you back to stay with us again on your next trip to Jonesboro. When you come back, be sure to try our fresh-made pancakes and other hot breakfast items that are sure to knock the socks off any standard...

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Jonesboro Inn and Suites in the heart of Jonesboro, Arkansas. We are conveniently located near Arkansas State University, Joe Mack Campbell Sports Arena, and the Jonesboro Hijinx Family Entertainment Center. For shopping or dining, we are located near Turtle Creek Mall and several national restaurants including the Cracker Barrel, Chili's, O'Charley's, Ruby Tuesday, Kandela's Grill, Colton's Steak House, Cheddar's, Subway, and IHOP. The Industrial Park is only minutes away. Golf at Sage Meadows, a Signature Golf Course. By choosing to STAY SMART, you will have complimentary High Speed wireless internet, deluxe Continental Breakfast, including our signature Cinnamon Rolls and Smart Roast Coffee. We have an on-site fitness center, or we also offer a complimentary pass to the NEA Wellness Center, 24 hour accessible Business Center, and guest laundry facilities. When visiting Jonesboro, business or leisure, STAY SMART with the Jonesboro Inn and Suites. ... more   less 

Additional Information about Jonesboro Inn and Suites

Address: 2407 Phillips Dr, Jonesboro, AR 72401-7310 (Formerly Holiday Inn Express Jonesboro)
Region: United States > Arkansas > Jonesboro
Price Range: ₹ 4,574 - ₹ 17,407 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Jonesboro Inn and Suites 2.5*
Number of rooms: 103
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Also Known As:
Holiday Inn Express Jonesboro Hotel Jonesboro
Holiday Inn Jonesboro
Jonesboro Holiday Inn
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Questions & Answers

Questions? Get answers from Jonesboro Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are probably great!”
 of 5 bubbles vevh444, 7 Jan 2017 | Read review
“Different lodging.”
 of 5 bubbles OlDood, 28 Aug 2016 | Read review
“End of hallway, upstairs, 3rd or 4th floor.”
 of 5 bubbles 615waynen, 7 Apr 2016 | Read review
“2nd floor has stairs for access as well as elevator.”
 of 5 bubbles 160larryw, 13 Aug 2015 | Read review
“Do NOT accept a room on the back side of the hotel!!!!”
 of 5 bubbles Officegal167, 6 Aug 2015 | Read review
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