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Lake and River Inn

Room & Suite (21)
Dining (2)
Pool & Beach (1)

About

Location
Cleanliness
Service
Value
We Have been in business for 25 years. This is a tourist resort. We have rooms with kitchen , therapeutic and WHP baths. Swimming pool open all summer. Many Large rooms with double Queen beds.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Laundry Service
Meeting rooms
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Suites
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Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
27Reviews
25Photos
2Q+A
7Room tips

Reviews

Traveller rating
  • 9
  • 4
  • 4
  • 2
  • 8
Time of year
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  • English
NO I WOULD NOT Checking into this Hotel at 1pm , we paid $85 bucks. We left our dog ( a chihuahua) in his crate in the room while we went out for the afternoon. Unfortunately due to accident we ended up in the Heber Springs ER for the patient to then be transported to Searcy
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This hotel has been one of the oldest and dearest in our town for over 40 years and has just recently changed ownership. It has now went up in prices. Very rude folks running the hotel. Nasty rooms and nasty surroundings. Such a shame that such a precious very homey and family
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Response from thelakeandriverinn, General Manager at Lake and River Inn
Responded 9 Aug 2017
We try to stay very friendly with all guests and will do our best. Regarding prices I don.t know what it being compared to. Prices go up everywhere.
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For $105.00 a night, I got the following: filthy beds, filthy floors, a filthy toilet, a shower that still had a used bar of soap and an empty shampoo bottle from the previous occupant. The non-smoking room stunk of old, stale cigarette smoke. I stayed one night of my two night
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Response from thelakeandriverinn, General Manager at Lake and River Inn
Responded 11 Aug 2017
We do not recall this. Please contact us we will do our best to make things better.
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Let me start by saying I've been coming to the Lake and River Inn for 20 years, but it was recently sold and the new owners are awful! We were charged $100 more than the price at which we booked it, and then the owner wanted to charge us even more because we brought our dog. He
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Response from thelakeandriverinn, General Manager at Lake and River Inn
Responded 9 Aug 2017
The prices given to them are for certain people they bring in double and triple no. and sleeping on floor and sleeping bags, use power water ALL of Motel. Trip advisor you tell them to stop that, rather than letting them unload their grudges. Some folks dream up all this for getting REFUND.
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Worst service ever. Booked this for a weekend stay, and the price was changed upon arrival. I didn't agree with the price change so the guy at the front desk offered to cancel my reservation and I went to a different inn for the weekend. After checking my account, I realized
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Response from thelakeandriverinn, Manager at Lake and River Inn
Responded 9 Aug 2017
That was a NO show or cancellation charge.
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Album Categories
All photosRoom & SuiteDining Pool & Beach
Photo provided by managementLake and River Inn
Kitchenettes
Photo provided by managementLake and River Inn
Suite with a couch
Photo provided by managementLake and River Inn
Bathroom
Photo provided by managementLake and River Inn
Vanity
Photo provided by managementLake and River Inn
Room 16
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They have different sized rooms with fewer or more beds, some have kitchens and some don't... there are several variables. The room I rented on my last visit used to be $60.00, but they charged me $105.00 per night. I've stayed there for about 12 years, but the new owners are ruining the place-- filthy rooms, rude, argumentative and adversarial attitude, and I will NEVER be back. There are way too many options that are more reasonably priced, much cleaner, friendlier, and run by people who want and appreciate your business. They told me to go to The Sheraton after I complained about two filthy beds, filthy floors, the shower had a used bar of soap and an empty shampoo bottle, and there was a gas leak outside the front door.
-1 votes
Is free WiFi available
Yes, We have Free wifi, cable TV with flat screens in all the rooms
0 votes
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"Room with Jacuzzi and King bed was awesome."
"All rooms view onto the strip parking lot. Away from office will be quieter."
"some units have full kitchens (oven, stove, full fridge, dishes, silverware, etc)"
"If you have pets or boats, get a room in the back."
"Tell them you know the Smasher from Cincinnati!"
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LOCATION
United StatesArkansasHeber Springs
NUMBER OF ROOMS
43
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