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This hotel was absolutely beautiful.. the lobby, restaurant and the rooms! Staff were also so pleasant and helpful. Small language barrier but there were numerous staff who spoke English. Breakfast was the best I've had at a hotel and it's located in a awesome location....More
Thank Lenece J
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded 2 weeks ago
Thank you Mrs Lenece for taking the time to write, for your good comments and for your recommendations to the travelers. Please, when you return to Caracas please visit us ...
The combination of a well trained staff and the delightful, genuine nature of the Venezuelan people made my stay at JW one to remember. From Veronica at The front desk to Luis at the register, Vanessa and Johanna the hosts, to Elvis, Kevin and the...More
I was always very well attended to by Vanessa, Johanna, Elvis, Keiby, Veronica, Leimar, Luis and the rest of the crew in the restaurant, lobby and while booking a conference room (another Vanessa). The service is always quick and with a friendly smile. Impossible to...More
This is my favorite hotel in Caracas. The service is incredible, their executive lounge is World Class (Breakfast, evening meals AND Dinner!!), they have a great massage service and fantastic Gym area/ machines. BUT, If you are a frequent traveler with status and pay in...More
1 Thank Marco4902000
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded 3 weeks ago
Thank you Mr. Marcos for taking the time to write and leave such good comments, we love that you like our hotel and that we are your favorite place in the city. Please, when you return to Caracas, visit us ...
The hotel is in the center of the town, clean and nice. However, the most incredible issue is the breakfast, the staff are so polite and helpful that they make really to enjoy this morning meal, the breakfast. I could say I had the better...More
2 Thank NicolasP2645
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded 19 August 2018
Thank you Mr. Nicolas for taking the time to write, your comments are very kind. We love that everything has seemed good: the location, the staff, the cleanliness, the breakfast and when you come back to Caracas please visit us ...
My office was very close to the Mariott hotel, less than a quarter mile so I walked the distance. However, I was advised by company and hotel staff to avoid walking around even during the day. Especially if you are not Latin... More
My office was very close to the Mariott hotel, less than a quarter mile so I walked the distance. However, I was advised by company and hotel staff to avoid walking around even during the day. Especially if you are not Latin American looking you should avoid walking alone with for example a computer bag. At night, you are asking, no , begging to get robbed.