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JW Marriott Hotel Caracas

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Bronze level
Property amenities
Pool
Room Service
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Paid Wifi
Paid Internet
Meeting Rooms
Bar/Lounge
Wheelchair Access
Spa
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Heated pool
Outdoor pool
Free High Speed Internet (WiFi)
Sauna
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Non-Smoking Rooms
Family Rooms
Suites
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976Reviews
552Photos
18Q+A
48Room tips
Traveller rating
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  • 18
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I have to say that Caracas has positively surprised me and my fellow travellers. It has wonderful people and much more positive aspects that you see on the news. In the Marriot, the people are kind and very helpful. I have to say we did not have the best food in the hotel but had
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Visiting Caracas is an experience all together. I do believe that JW Marriott exceeds expectations to what Venezuela can offer.
It is common that dollars will be scarce, so don’t expect any change when paying for your meal.
However, Venezuelans are nice and friendly. My meals ta
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The restaurant was good especially the service od Draily, Paola y Vanessa
Excellent service in all meaning.for the restaurant. However the hotel service is far away from what is used to be unfortunately. Rooms are ok but could be cleaned better.
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Great location right in city. Pleasant staff and very friendly and helpful. Pick a high floor if possible to get a view and avoid some the road noise. Rooms clean and comfy. Two towers make up the hotel one more newer than the other. Great to get pics and view from the 17th floor
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Response from AndresM3412, Gerente at JW Marriott Hotel Caracas
Responded 4 weeks ago
Thank you for taking the time to write and give good recommendations to travelers about our hotel, please when you return to Caracas please visit us...
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A good central safe hotel in Caracas. Good food and great service in the lounge by Dkbilys made the night a pleasant surprise. Internet works great and overall a nice place to stay in Venezuela. Recommended.
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Photo provided by managementJW Marriott Hotel Caracas
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Suite
Previous
Hola Buenas noches , escribo porque quiero hacer un review y no puedo. Si me leen quiero agradecer en el lounge por el servicio ya que ha mejorado la presentación del buffet y la variedad de Plato en la Noche( cena), Michel Medina, Angel, Mirian, Oscar, Dreilys , Diana (chef) , vanessa, Alcides, enrique, keiby,zulima. Hablando del servicio de cuartos me gustaría nombrar a las señoras carmen Ramirez y Guzman quienes han demostrado constancia en su trabajo y honestidad. En los botones tenemos a Argenis, roger y jose, Muchas gracias si pudieran colocar este mensaje para ser leído por los demás.
Gracias señora Yelitza por tomarse el tiempo de escribir y por sus Buenos comentarios. Por favor vuelva pronto...
0 votes
Increíble atención en el restaurante sur del hotel JW..... el servicio de Vanessa, Omaira, Antonio los dos , Paola..... me quedaría mil veces en el hotel ..... gracias a todos
Is it safe to walk around the hotel area at night or just only during the day? What type of taxis can you trust?
My office was very close to the Mariott hotel, less than a quarter mile so I walked the distance. However, I was advised by company and hotel staff to avoid walking around even during the day. Especially if you are not Latin American looking you should avoid walking alone with for example a computer bag. At night, you are asking, no , begging to get robbed.
2 votes
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How is the security situation like currently in and around the hotel Is it safe ? What security assurances can hotel offer atleast inside and at front door
How is the security situation like currently in and around the hotel Is it safe ? What security assurances can hotel offer atleast inside and at front door
The area around the hotel seems to be safe during the day, however, I would not recommend to walk outside at night. There is plenty of doormen, security and different hotel staff that can make you feel safe while inside the hotel. During my stay I felt secure inside the premises.
0 votes
Previous
"Chose a room in the main tower."
"all rooms equally as good as each other"
"Choose the suites"
"Great Views"
"Be sure to get breakfast included"
Previous
PRICE RANGE
US$ 95 - US$ 356 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott caracasmarriott hotel caracasmarriott caracascaracas marriott
LOCATION
VenezuelaCapital RegionCaracasEl Rosal
NUMBER OF ROOMS
269
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