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Renaissance Caracas La Castellana Hotel

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Traveller (244)
Room & Suite (172)
Pool & Beach (37)
Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor1%
  • Terrible4%
Travellers talk about
“chef raul”(8 reviews)
“la castellana”(12 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
4 Sep5 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (597)
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169 results
Traveller rating
73
59
20
8
9
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LanguageEnglish
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73
59
20
8
9
Show reviews that mention
All reviewschef raulla castellanathe executive loungegold memberlobby baroutstanding servicenice hotelnice breakfastbusiness triproom serviceshort stayrooms are comfortablethe check in processmarriott hotelsother countriesthe ground floorfree internet
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1 - 5 of 169 reviews
Reviewed 3 days ago via mobile

We made a reservation for a night at the hotel. When we arrived we were told that the system was not working due to technical issues but that should be resolved in a few minutes. The minutes turned into 3 hours waiting at the lobby...More

Thank Alejandro M
Response from Marketing M, Public Relations Manager at Renaissance Caracas La Castellana HotelResponded 2 days ago

Dear Alejandro M: We thank you in advance for taking the time to share with us your recent experience at the Hotel Renaissance Caracas La Castellana. When analyzing your satisfaction survey, we observed that your stay at our hotel was not to your liking. We...More

Reviewed 4 weeks ago via mobile

Wonderful place, friendly staff, and excellent food. Typical Venezuelan staples prepared including arepas and cachapas along with food which isn't strictly Venezuelan. We recommend the 'reina pepiada' arepa made with avocado and chicken as well as arepas with 'carne mechada' and cheese. Every evening a...More

Thank Julia C
Reviewed 5 July 2018 via mobile

Just the one night on a side trip from Bogota. Room 904. Had access to club lounge on 6th floor and enjoyed a lovely breakaway. Tried the sauna...very large and tidy. World cup viewing was available in lobby bar on a temporary large screen. Great...More

1  Thank cue-em
Reviewed 1 July 2018 via mobile

We stayed and the location, rooms and service in the hotel are 5 stars.... will be back The breakfast is excelent and the restaurant also. The lobby bar a nice place to relax after a day in caracas Parking avalaible

Thank venedom
Reviewed 13 June 2018

Such a great hotel deploying world class facilities, great location, extraordinary service. It was a wonderful short stay. Food is very good. The staff is very nice and highly trained. I am Platinum Elite and received an upgrade to a very nice suite and many...More

1  Thank Jose Antonio V
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Internet
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 175 - US$ 913 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caracas
#2 Spa Hotel in Caracas
#3 Business Hotel in Caracas
#3 Luxury Hotel in Caracas
#3 Romantic Hotel in Caracas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 175 - US$ 913 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caracas
#2 Spa Hotel in Caracas
#3 Business Hotel in Caracas
#3 Luxury Hotel in Caracas
#3 Romantic Hotel in Caracas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (244)
Room & Suite (172)
Pool & Beach (37)
Dining (35)
Amenities (15)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Emil A
12 December 2015|
AnswerShow all 3 answers
Response from Anagnorisis | Reviewed this property |
No it is not. All there have first hand experience with violent crimes. We all, ot someone very close, have been victims. Only go there us you need to. But if you are thinking of going as a tourist, there are better places... More
0
Votes
farabaas
29 July 2015|
Answer
Response from Marketing M | Property representative |
Thank you for your interest on visiting us! The daily rate will vary depending on the date of your stay! Please check our rate offers to +58.2129576026. Sincerely, MARIA DORTA Assistant GM Renaissance Caracas La... More
0
Votes
Room Tips
"best option in Caracas. Ask for suite 2301"
Read review
"Higher floors appear to be better with better scenery."
Read review
"1506 good room with sun in afternoon"
Read review
"Opposite side to the pool one. If possible 11th floor and higher. Nice view towards Caracas :)"
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