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The Urr Valley Hotel

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1 room 2 adults 0 children
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The Urr Valley Hotel
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477 Reviews from our TripAdvisor Community

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There are newer reviews for The Urr Valley Hotel
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Showing 477: English reviews
Penrith, United Kingdom
Reviewed 23 August 2016

After Reding all the reviews on the urr valley ,we really didn't know what to expect , And had wondered about cancelling , we were 4 adults with 2 children aged 8 and 6 , We were made to feel welcome rooms were clean spacious and met all our needs, Breakfast was good , a very poor poached egg that...

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1Thank DianeT32
London, United Kingdom
Reviewed 21 August 2016

A lukewarm welcome followed by a cold room with water coming in through the ceiling. Asking for another room seemed to be a major inconvenience. The other one was relatively clean but not nice. We'd booked for two nights but left after one. Fair enough that they might be in the middle of refurbishment but it doesn't excuse poor service,...

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5Thank Anonymous12345XYZ
Durham, United Kingdom
Reviewed 14 August 2016

My partner and I have holiday breaks every 4 weeks and have stayed in a lot of hotels but this by far the worst overall. Even if you get a deal I would stay clear, do yourself a favour. Angela the owner was lovely on arrival and reminded me of 'Mrs Bouquet'. On arrival the foyer was dirty and smelt...

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1Thank 670kelly
Middlesbrough, United Kingdom
Reviewed 13 August 2016

It is difficult to explain how bad this hotel is but the reviews here illustrate many of the problems. Walking into the reception area you feel like you are entering a private living room, there are numerous staff members (dress in dirty work cloths) lounging about and watching television, I have never felt so unwelcome in any guest house. The...

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2Thank balsall67
Dunblane
Reviewed 10 August 2016

If you like dogs then you could like this place. They own the entrance hall which was the only public area open when we were there. They live on the sofas. The bedroom was very large as was the bathroom. However the heating was not on when we arrived and although it was turned on as we went into the...

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1Thank Pete B
Cleckheaton, United Kingdom
Reviewed 7 August 2016

Hotel needed total refurbishment very dated. No WIFI in the room, television didn't work, staff eating their meals in the residents lounge, Sitting watching telly all day in the residents lounge, couldn't get a drink at the bar at 10.15pm all locked up!!! Breakfast like a transport cafe. Very poor value for money. Great shame it could be a little...

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1Thank mikemerry63
Thornton Cleveleys, United Kingdom
Reviewed 4 August 2016 via mobile

STAY AWAY!!!! Booked in for a 2 night stay for our honeymoon. Shown our room,walked straight back out again! Disgusting! Looked liked a closed down hotel when we approached! Then when we tried to claim a refund through the company we booked through (ActivitySuperstore) they lied to them and said we had stayed and would not offer a refund.

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1Thank KerriDawnD
Scotland, United Kingdom
Reviewed 2 August 2016

Spent a week on holiday with my husband and dog and were delighted by the accommodation, staff and food. The hotel is not the ritz you get what you pay for, but the service from staff is exceptional nothing to much for any of them, this is a family run business and is clean and tidy with clean towels and...

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2Thank mcguigan7
Reviewed 31 July 2016 via mobile

Never felt so welcomed by hotel staff before. Nothing is too much trouble. The hotel is under refurbishment so don't come expecting a palace but if you want good homely food and amazing views get here and give it a try! The hotel is dog friendly so yes it will have dogs and sometimes they do come over for a...

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Thank Claire L
Reviewed 24 July 2016 via mobile

On arrival the hotel looks fab the grounds are lovely and well kept. On entering the hotel, we were met by a pleasant lady who checked us in and showed us to the room. Throughout the hotel there were scented candles to hide the musty dog smell. Room 19 had a double bed and two singles and was big and...

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2Thank Honest169

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Urr Valley Country House Hotel is a long established hotel set in 14 acres of mature woodland and gardens. With its stunning views across the Galloway countryside, it is an ideal location for short breaks, longer holidays, weddings and conferences. Sporting groups and coach parties are welcome.Within walking distance of one of the region’s most attractive towns, the hotel makes an ideal base for touring the attractions of Dumfries and Galloway and we welcome walkers and cyclists throughout the year.Within a short drive to the beautiful and lonely wilds of the Glenkens, this has long been a forgotten part of Scotland and is therefore relatively unspoiled with a wide variety of fantastic wildlife and spectacular landscape ranging from the mountains and moorland; woodland and forest; burns, rivers, to lochs and farmland.We have a large conference hall and a small conference suite for hire.We are licensed to hold weddings on site, either in the main hall or in the gardens.Whatever the reason for your visit to Scotland, our friendly and professional staff will ensure that your every need is catered for. Enjoy luxury in the heart of Galloway at affordable prices. ... more   less 

Additional Information about The Urr Valley Hotel

Address: Ernespie Road, Castle Douglas DG7 3JG, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Castle Douglas
Price Range: ₹ 4,778 - ₹ 6,965 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Urr Valley Hotel 3*
Number of rooms: 18
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Also Known As:
Urr Valley Hotel
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was Clean and warm, but dated !!”
 of 5 bubbles johnnyblue558, 8 Dec 2016 | Read review
“Go elsewhere”
 of 5 bubbles FionaW486, 20 Nov 2016 | Read review
“2 n 4 were okay”
 of 5 bubbles DianeT32, 23 Aug 2016 | Read review
“Choose a room in a different hotel.”
 of 5 bubbles Anonymous12345XYZ, 21 Aug 2016 | Read review
“Just avoid. Sleeping in a ditch is preferable to staying here”
 of 5 bubbles balsall67, 13 Aug 2016 | Read review
5 of 5