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Old Custom House Inn

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489 Reviews from our TripAdvisor Community

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Showing 488: English reviews
Weymouth, United Kingdom
Reviewed 2 days ago NEW

Good food and excellent service despite being busy. A very pleasant evening and we could take the dog too in the public bar area. We also enjoyed the best view of the harbour Christmas lights from our table by the window.

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Thank miketomlinson
Stratford-upon-Avon, United Kingdom
Reviewed 3 days ago NEWvia mobile

A spacious pub opposite the harbour which serves a wide range of drinks and food. Dog friendly and very efficient in managing orders even at peak times. Ciabattas are good value but sizeable. There is a new part to the pub called Cally that specialises in seafood

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Thank David T
Bristol
Reviewed 5 days ago NEW

Great coffee and muffins but the toilets let the whole place down. I know it was the busy Padstow Festival weekend but the Dyson dryer was in a disgusting state and can't have been cleaned properly for days if not weeks. It really makes you wonder what state the kitchens are in.

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Thank cmcmc123
Reviewed 1 week ago via mobile

Stayed for 1 night at the Old Custom House & it was lovely. Room no.8 was beautifully done with a very comfy bed with great views of the harbour. Amazing location. Breakfast was also top notch!! With a wide variety to choose from. Would recommend to anyone.

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Thank Stacey W
Cardiff
Reviewed 1 week ago via mobile

What a wonderful weekend we've just spent in Padstow. My husband found and booked the hotel online and could not have picked better. Perfect location, right on the harbour. A warm welcome from all members of staff! We arrived on a Friday afternoon and spent the evening in the bar and restaurant, very relaxing and the food was delicious. Breakfast...

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Thank Emma D
Swansea, United Kingdom
Reviewed 3 weeks ago

Stayed 3 nights on a 3 for 2 offer at start of November. Old Custom House has a prime position in Padstow and we had a lovely room overlooking the harbour. Very comfortable feeling in the hotel with a relaxed and friendly ambience. Staff were all friendly and worked hard to make our stay enjoyable which it was. Lovely breakfasts,...

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Thank susieq2806
OCHManagmentTeam, Manager at Old Custom House Inn, responded to this review

Thank you for your wonderful feedback, our teams work hard to deliver excellent service for visitors and guests alike, and we very much appreciate your comments. We are very fortunate to have such a charming hotel in such beautiful surroundings and are pleased we could share that with you. We would be delighted to have you stay with us again...

Highley, United Kingdom
Reviewed 4 weeks ago via mobile

What a warm welcome we had entering this lovely place up to our room we went Wow !!!room 2 you have defiantly got that right it was warm and very welcoming Next morning we were greeted by a lovely lady Tiffany who welcomed us to our table and a very lush breakfast which we very much enjoyed after our walk...

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Thank June L
OCHManagmentTeam, Manager at Old Custom House Inn, responded to this review

Thank you for taking the time to leave such a wonderful review and kind comments! We look forward to welcoming you back when you have the opportunity to stay with us!

Nottingham, United Kingdom
Reviewed 4 weeks ago via mobile

After visiting several fishing villages down from Tintagel we thought we'd end up at a Rick Stein restaurant or the Prawn on the Lawn, but that seemed packed bar for one tiny table for two, so as it was starting to rain we popped into the Old Custom house for a drink. They had a good range of ales and...

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Helpful?
Thank Jane C
OCHManagmentTeam, Manager at Old Custom House Inn, responded to this review

Thank you for your review, I am glad you enjoyed your visit with us! we hope you find the opportunity to visit again next time you are in Padstow.

Sittingbourne, United Kingdom
Reviewed 4 weeks ago via mobile

Came here for a quick coffee and i was surprised to find dogs Sitting calmly with owners at the tables. It was very nice and refreshing to see because it isn't common in Kent. I had a Coffee and sat and chilled in the warm cosy environment.

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Thank DonnyU1984
OCHManagmentTeam, Manager at Old Custom House Inn, responded to this review

Thank you for your review. As Padstow is such a lovely place for dog walking we welcome dogs into the main bar. I am pleased that you enjoyed your coffee and the cosy atmosphere. I hope you will visit us again when you are in the area.

Shalford, United Kingdom
Reviewed 4 weeks ago

We stopped her for lunch during the week and there was 8 of us eating.1 had the burger 2 had ploughman,3 had a ciabatta and 1 had the sardines and 1 had the scampi and everyone enjoyed the food .The service was very good and the staff were very friendly.

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1Thank Keith G
OCHManagmentTeam, Manager at Old Custom House Inn, responded to this review

Thank you for your review. I am very pleased that you all enjoyed your food and the staff looked after you well. I hope you will visit us again soon.

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
Official Description (provided by the hotel)
Nestling within sight of the open sea at the mouth of the tranquil Camel Estuary, Padstow, in Cornwall, has always been a thriving fishing port and commercial centre for north Cornwall. At the heart of the town and overlooking the medieval harbour is the Old Custom House, now a stylish and intimate place to stay. Standing on the quayside, the Old Custom House is still one of the finest buildings in the town. Today it is famous for its fine food, award winning ales, elegant, intimate accommodation and for its luxurious Beauty Studio. ... more   less 

Additional Information about Old Custom House Inn

Address: Inn South Quay, Padstow PL28 8BL, England
Region: United Kingdom > England > Cornwall > Padstow
Price Range: ₹ 7,467 - ₹ 38,219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Old Custom House Inn 4*
Number of rooms: 24
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Also Known As:
Old Custom House Hotel Padstow
Old Custom House Padstow
Old Custom House Inn Padstow, Cornwall
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Questions & Answers

Here's what travellers have asked, with answers from Old Custom House Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“worth requesting a sea view”
 of 5 bubbles susieq2806, 12 Nov 2016 | Read review
“Book a room with a sea view,well worth the money”
 of 5 bubbles wazzaDerbyshire, 6 Nov 2016 | Read review
“Room 8 second floor”
 of 5 bubbles Mjhorsburgh, 27 Oct 2016 | Read review
“Sea views and peaceful location”
 of 5 bubbles BobbyJeff, 27 Oct 2016 | Read review
“We paid more for a harbour view but mostly the view was of the car park, so check first.”
 of 5 bubbles LisaL877, 26 Oct 2016 | Read review
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