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Hard Rock Hotel Tenerife

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161 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel Tenerife
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Showing 75: English reviews
Inverness, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago

Having recently had a lovely holiday at the excellent and friendly Roca Nivaria hotel in Playa Paraiso we thought we would go and have a look at the new Hard Rock hotel with a view to staying in the near future. Imagine our "surprise" when we were point blank refused entry! First, a stern looking man blocked our path as... More 

Helpful?
4 Thank dandtm2014
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear dandtm2014, Thank you very much for sharing your impressions with us. In the Hard Rock Hotel Tenerife we really care about the security and privacy of our guests thus we verify in the entrance everybody to know if they are staying or not with us due to safety reasons towards our guests. Our first weeks have been very special... More 

Lancashire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Had a wonderful week at hard rock .The room was gorgeous,the music brilliant ,staff first rate .ok some work was going on but it didn't bother us at all .I would thoroughly recommend the hotel .We had two for one drinks between 6 and 8 in the lobby bar ,the sunset bar was beautiful in the evening .All in all... More 

Helpful?
2 Thank Dawn S
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Dawn S, Thank you for the awesome review of our hotel! Your kind words are the best motivation for us, and making our guests feel like Rock Stars is the mission of the fantastic Brand we are all in love with. We are glad to hear that you have really enjoyed the awesome views to the Sunset and to... More 

Westhill, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

The hotel is still undergoing construction but this did not affect our holiday experience at this hotel. The staff were great from arrival at the hotel until departure. Special mention here to Ali. Food was amazing and presentation 10/10. Entertainment was available from morning until night. A special mention has to be made to the animation team especially Aleksander and... More 

Helpful?
2 Thank Elaine M
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Elaine M, Thank you for the stellar five-star review. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I am glad to hear you felt just that during your stay with us. We hope that we can welcome you back again soon for another rockin’... More 

Greater London, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

I visited the hotel at the beginning of November for a very quick trip of just 2 nights...I wish we had stayed longer!! From arrival you are greeted at the taxi by cheerful happy staff and we were given the best welcome by all staff right through to arrival at our room. The lobby is very impressive even when it... More 

Helpful?
1 Thank m_morgan84
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear m_morgan84, Thank you for the awesome review of our hotel! We are very glad to hear that we delivered you an authentic experience that rocks. I will pass your lovely feedback to the whole team, it’s the best motivation for us! Our biggest goal is to convert our guests into raving fans and we can’t wait to have you... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Not long back from a four day break with my wife, we got married in October and don't go away properly until April so this was a mini 'honeymoon' Having read all the reviews etc re the building works we decided that it probably wasn't that bad, and it wasn't, not 'that' bad. So most of it is finished now,... More 

Helpful?
3 Thank Andrew S
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Andrew S, Thank you for taking the time in writing your feedback. I am very much concerned about your comments which our whole team takes very much in consideration in order to improve the services we provide all our guests. I want to express my most sincere apologies if we didn’t reach your expectations regarding food, we follow strict... More 

Heraklion, Greece
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

Just checked in and I am still impressed!! The hard rock project all the way... A very bright and happy hotel.. still on soft opening but very nice experience.. Nice area, friendly staff, very good service... modern, stylish, real rock style!!! I love it.

Helpful?
2 Thank Apladenakis
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Apladenakis, Thank you so much for staying with the Hard Rock Hotel Tenerife. I will surely share the comments with the team. I am glad you enjoyed your time with us. Looking for having you back. Rock on! C.Méndez Customer Care More 

Halifax, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Booked a stay at last minute whilst already inTenerife via a discount website. Had read the reviews which had set my expectations, so was pleasantly surprised as the suite we had was fantastic and the staff very friendly. Whilst all the facilities are not yet finished this didn't detract from our 2 night stay as there were still 2 lovely... More 

Helpful?
1 Thank Julie H
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Julie H, I wish to thank you for taking the time reviewing our hotel and for choosing Hard Rock Hotel Tenerife for your stay on the island. Your kind words are the best motivation for us, and making our guests feel like Rock Stars is the mission of the fantastic Brand we are all in love with. We take... More 

Neath, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

where do i start, most certainly one of the best hotels I have stayed in even though it is still not complete, The staff are amazing stars, who cannot do enough for you. The entertainment staff really looked after our grandson especially Alex, Diego axle and the rest. The pool staff were hard working and they were really chatty, and... More 

Helpful?
2 Thank pat d
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear pat d, Thank you so much for your feedback. I am thrilled to find out that your positive moments at Hard Rock Hotel Tenerife reached your expectations. Comments like yours make us moving forward and make us improve. We actually hope you come back soon and feel all our improvements Looking forward your next visit! Best regards, C.Méndez Customer... More 

Pembrokeshire
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

We have not posted on TripAdvisor for some time now but having read some poor reviews about this hotel we felt we needed to praise it and the staff. We had been given the option of cancelling or changing hotels because it was incomplete and building work was ongoing but we wanted to try it and we did not regret... More 

Helpful?
1 Thank nolalady60
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear nolalady60, We appreciate your wonderful comments and hope you really have the time to come back and enjoy of the best stay experience you've ever had again. Rockin' regards! C.Méndez Customer Care More 

bury
Level Contributor
81 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 2 weeks ago

I was holding off writing this review as we went in October school holidays and I complained to our Travel Agent on our return to fight our complaint. I was wary before we went due to the reviews but we were in a no win situation as we had booked the accommodation direct with the agent to the flights otherwise... More 

Helpful?
1 Thank rafi7
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear rafi7, Thank you for taking the time in writing your feedback. We are very much concerned about your comments which our whole team takes very much in consideration in order to improve the services we provide all our guests. We apologize if we didn´t reach your expectations, and we would like you to know that the management is taking... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Located on the sunny southern coast near Adeje, Hard Rock Hotel Tenerife spreads across two brand new towers (Oasis and Nirvana), with 624 hotel rooms and suites, three amazing pools, access to a seawater lagoon and indoor and outdoor entertainment areas. This exclusive beachfront hotel is a stylish interpretation of the legendary brand with modern facilities, a recognizable design, state-of-the-art technology and a wide array of services created for your utmost well-being! With the one and only Hard Rock's Sound of Your Stay programme, musical instruments, including a Fender guitar, can be delivered to the room. ... more   less 

Additional Information about Hard Rock Hotel Tenerife

Address: Avenida Adeje 300 | Urb. Playa Paraiso, 38678, Adeje, Tenerife, Spain (Formerly Fiesta Playa Paraíso Complex)
Region: Spain > Canary Islands > Tenerife > Adeje
Price Range: ₹ 14,518 - ₹ 34,625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hard Rock Hotel Tenerife 5*
Number of rooms: 624
Reservation Options:
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Also Known As:
Hard Rock Hotel Tenerife Adeje
Hotel Style:
#33 On the Beach Hotel in Adeje
#37 Luxury Hotel in Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Tenerife staff and other travellers.
93 questions
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Questions? Get answers from Hard Rock Hotel Tenerife staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have sea view, good hair dryers, tea & coffee in rooms”
 of 5 bubbles CazzyC2014, 2 Dec 2016 | Read review
“Rooms in the Nirvana tower facing left after you exit the lifts are better”
 of 5 bubbles kaynelondon, 28 Nov 2016 | Read review
“We were lucky to benefit from a room and terrace on a high level with spectacular views over the sea and mountains.”
 of 5 bubbles elainem2015, 22 Nov 2016 | Read review
“A lot of rooms have side views, so there are not many with clear views of the sea.”
 of 5 bubbles 608JulieH, 19 Nov 2016 | Read review
“most rooms look excellent, we had one overlooking pool it was stunning”
 of 5 bubbles patd271, 18 Nov 2016 | Read review
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