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So we just stayed here for our anniversary weekend. Check in was great. The manager, Larry, was very nice. BUT ... the room smelled smokey/musty (a non smoking room), the floors were dirty (really, the whole room felt nasty), the wallpaper in the bathroom was...More
My first visit (and only visit) was in June. After we had checked in, I litterly ran to bathroom as I had been needing to go for awhile. Much to my horror, I opened the lid, which broke the paper seal around the toilet; to...More
1 Thank Laurette B
Response from Larry M, General Manager at Swiss Village InnResponded 13 August 2018
No one has ever brought me a picture as discribed in above message.That I would remember.
This isn't a 5 star hotel but it is clean. This place has actual keys for the rooms! Yes the bedding and room looks old, but the price is good. If you are looking for a moderately priced, no frills hotel this is the place...More
Response from Larry M, General Manager at Swiss Village InnResponded 4 June 2018
When I reported that our nonsmoking room wreaked of smoke smell and there were ashes on the bedside table, the manager, Larry, became rude and argumentative. He actually swept the ashes off the table, swiped his hands and told me he didn’t see any ashes....More
1 Thank Sheri L
Response from Larry M, General Manager at Swiss Village InnResponded 30 May 2018
The lady is the one with an attitude,She informed us on arrival that she worked for Trip advisor and made it a point that we knew that.I have managed motels for 17 years and she is the first person I have had to argue with.The...More
We got a king sized jacuzzi room. It was right next to the housekeeping / utility room and there was a loud motor that turned on about every 30 seconds. We called the front desk and he said it runs every time someone uses water...More