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Hotel Arka

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Hotel Arka
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102 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Reviewed 2 weeks ago via mobile

This advert on trip advisor does not do this hotel any justice. It has had a complete refit and is called the hotel ARKA and it's lovely. The rooms are spacious clean nice bathroom with bath and shower. The bar on the top floor is friendly and affordable There is ski storage in the basement. The breakfast buffet is lovely...

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Helpful?
Thank Deano1984newman
Reviewed 18 February 2016 via mobile

We stayed here for a week over Valentine's when my boyfriend proposed the staff made an excellent effort staying late so we could use the jacuzzi, providing champagne and sweets! Great breakfast each morning with warm and friendly staff. And what can be said about Simon the barman made our holiday always attentive to our needs and very friendly one...

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Thank Ruth W
Eduard D, Director de Relaciones con Clientes at Hotel Arka, responded to this review

Dear Customer, Thank you for sharing on TripAdvisor your kind comments about our Hotel.We are happy to hear that the hotel meet your expectations and you are happy with our services and facilities. Thank you very much for sharing your kind comments about our staff. While waiting to see him soon again for the hotel. Yours faithfully,

Tel Aviv, Israel
Reviewed 13 February 2016

Very nice hotel, welcoming staff, the food is very good and it is very close to the ski resort (Although there are closer hotels. The price is good for the services it provides- breakfasts, dinners, sauna, Jacuzzi. The WIFI is not good and crashes usually.

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Helpful?
Thank shachar b
Eduard D, Director de Relaciones con Clientes at Hotel Arka, responded to this review

Dear Customer, Thank you for sharing on TripAdvisor your kind comments about our Hotel. We welcome the service and facilities have met your expectations. We hope you choose us again on your next trip to Andorra. Best regards,

Zurit
Reviewed 17 March 2015

This hotel was not in my first priority. we had to choose it because there were no other choices around my mate (Himalaya hotel). I read the confusing reviews from the last 2 years ago 2013-4, and low my expectations. The visit at the hotel was completely in a contrary for all parameters that was written about it year ago....

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2Thank peledan55
Barcelona
Reviewed 4 March 2015 via mobile

The hotel is located quite close to the ski slopes.. Although parking when snowing is not available for the hotel.. so that's a minus. Also my sense is that the hotel is a very good 3star hotel rather than a 4 star one.. The rooms are ok, mattresses are not ok.. Also ask for a room with the village view.....

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Thank Mohnblum
Bugibba, Malta
Reviewed 1 March 2015

After reading the reviews about this hotel I expected that we are going to a very bad place, but it turned out to be a very nice place. Only our room was small apart of it everything was very good... Nice stuff, good food, sauna, close to the slopes.. We had a very nice weekend..

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Thank Polina K
Cascais, Lisboa, Portugal
Reviewed 22 May 2014

With a low price, you cannot expect luxury. Very clean, fantastic and dedicated personel. The lack of a lounge with TV(it wasn't available) and the wi-fi is very weak. The food was ok. But in the end, it matched our purposes! Nice ski-tip!

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Thank JDF2004
Lisbon, Portugal
Reviewed 26 March 2014

Small rooms, all the four star services they say they have, you have to pay by the half hour, and the Jacuzzi isn't working. The lift isn't working, i had to carry my bags to my room. The food is bad and repetitive. We ended up having dinner out despite having payed for half board. There are no lockers for...

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2Thank Miguel_Alves_Vieira
E_Commerce_11, Director Comercial at Hotel Arka, responded to this review

Dear Miguel_Al, Firstly, we would like to thank you for sharing your comments through TripAdvisor. All of them help us to keep improving the service. We would like to explain to you that the hotel has some services such us the sauna or turkish bath that have an extra cost. We are sorry that this information was not clear when...

Reviewed 16 February 2014

The hotel was clean and nice. The rooms were ok but its a 4 star hotel so you get higher expectations. The wifi barely worked in the rooms, the ski lockers were paid (5€/day) which is ridiculous for a ski trip. The dinner (half board) doesn't include drinks and the jacuzzi was out of order (waiting for a spare part...

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Thank portuguesas
E_Commerce_11, Director Comercial at Hotel Arka, responded to this review

Dear Mr. Portugues, We thank you for sharing your comments about your stay in TripAdvisor. We are glad to know that you had a good experience at the Hotel Reial Pirineus. We would like to explain to you that you have to pay 5€ for the small padlock you use to closed the ski storage. You do not have to...

Sant Cugat del Valles, Spain
Reviewed 4 January 2014

We spent a week at the hotel reial pirineus, and where astonished by the great dedication of the staff. Very good price to quality ratio - although the menu was a bit repetitive (the manager ensured us that was be a change he will soon make). Great breakfasts, with bacon, eggs, cereals, fruit, bakeries, ...

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1Thank Nelson Jean G
E_Commerce_11, Director Comercial at Hotel Arka, responded to this review

Good morning, First of all, we would like to thank you for sharing with all TripAdvisor's users your experience at the Hotel Reial Pirineus. We are very glad to hear that you stay was a pleasant one. We have initiated a new stage full of energy and illusion. We have taken into account your comments about the menu and, as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Laundry Service

Additional Information about Hotel Arka

Address: Calle de la Solana 64-66, Pas de la Casa AD200, Andorra (Formerly Hotel Reial Pirineus)
Region: Andorra > Encamp Parish > Pas de la Casa
Price Range: ₹ 5,420 - ₹ 11,411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Arka 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Ahotels Reial Pirineus Hotel Pas De La Casa
Hotel Style:
#6 Luxury Hotel in Pas de la Casa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Arka staff and other travellers.
2 questions
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London, United Kingdom
over a year ago

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Questions? Get answers from Hotel Arka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get room is -1 or +1 floor.”
 of 5 bubbles 847shacharb, 12 Feb 2016 | Read review
“ask for mountain view side (those rooms have a balcony)”
 of 5 bubbles nelsonjeang, 4 Jan 2014 | Read review
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