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Hilton Garden Inn Conway

GardenInn.comUS$ 111*
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#3 of 19 Hotels in Conway
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Conway
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429 Reviews from our TripAdvisor Community

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Showing 425: English reviews
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Kansas City, Missouri
Reviewed 3 days ago NEWvia mobile

Love this chain of hotels. Nicer than most in all areas I stay in. I like the speed of checking in. The rooms are good. The pillows and beds are comfortable! It's clean and kept up nicely. And in this location, Jennifer, that runs the breakfast area, is top notch! She is friendly and helpful and always kicks out days...

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Helpful?
Thank DNStravfan
Samira G, Front Office Manager at Hilton Garden Inn Conway, responded to this review

Thank you for taking the time to share your experience with us! Jennifer is an asset to our hotel, that you for your kind words. I will be sure to share your feedback with her and the rest of our team. We look forward to welcoming you back in the future!

Austin, Texas, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We have stayed at the Garden Inn several times while visiting Conway, most recently this last weekend. The rooms are nice and very clean, but the best thing every time is the very polite and helpful staff. I definitely recommend for a stay in Conway.

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Helpful?
Thank Melvinra
About Hotel's Favourite Review
Samira G, Front Office Manager at Hilton Garden Inn Conway, responded to this review

Thank you for taking the time to share your experience with us! I am happy to hear that you enjoyed your stay and find our hotel to your liking. I will express your comments to our staff. We appreciate your feedback and look forward to welcoming you back in the future!

Mountain Home, Arkansas
Reviewed 3 days ago NEW

Always a great stay at Hilton. The place is clean, well maintained, staff is friendly. The rooms are perfect and everything is in working order. It is also pet friendly with many grass areas for potty breaks.

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Helpful?
Thank Michelle P
Memphis, United States
Reviewed 3 days ago NEW

Breakfast was awesome. Made to order omelettes, eggs however you wanted them and plenty of options. The room was clean. The bed was comfy. Hotel was on par of what a Hilton hotel should be. My room was clean and just walking distance to Buffalo Wild Wings and other businesses.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank X8779PTjasont
Samira G, Front Office Manager at Hilton Garden Inn Conway, responded to this review

Thank you for taking the time to share your experience with us. A made to order, hot breakfast is one of the amenities that Hilton Garden Inn offers. We are happy to hear that you enjoyed your stay. We look forward to welcoming you back in the future!

Marion, Louisiana
Reviewed 1 week ago

As I have stated in this survey before, I was over charged and the clerks were concealing the ammities. I was. It even given a broshoure to inform me of the ammities available. I had to stumble across them or be informed by others. There probably were ammities available to me that could have been beneficial but I did not...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lindaeC9541PE
Samira G, Front Office Manager at Hilton Garden Inn Conway, responded to this review

Thank you for taking the time to share your experience with us. I do apologize that you feel as if the hotels' amenities were hidden from you. Unfortunately, we do not offer brochures at check-in that list our amenities. Also, there is no internet code for our complimentary Wi-Fi. I will address this feedback with our team. We hope to...

Texas
Reviewed 2 weeks ago

Most Garden Inns are very nice but there is major road construction taking place right by this hotel. The work is being preformed at night with beeping trucks and very loud banging. If you want to sleep.....pass this Garden Inn up

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank fixerupper
Samira G, Front Office Manager at Hilton Garden Inn Conway, responded to this review

Thank you for taking the time to share your experience with us. I do apologize that the city's construction affected your stay. We hope you will consider staying with us again in the future!

Hot Springs, Arkansas
Reviewed 3 weeks ago via mobile

I would rate at least a 4.5. Staff was nice and helpful. Room was nice, clean and bed was comfortable. Breakfast was excellent and service there was good!! Only reason I would not go a 5 was chair cushion gave no support. If was like it was full of air and you would flatten it when you had a seat!!...

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Helpful?
Thank Bill B
Samira G, Front Office Manager at Hilton Garden Inn Conway, responded to this review

Thank you for taking the time to share your experience with us! I am happy to hear that you enjoyed several aspects of our hotel. I do apologize for the condition of the chair. I will address your issues with our team. We look forward to welcoming you back in the future!

Columbia, South Carolina
Reviewed 3 weeks ago

Check In staff less than helpful. Skip eating here and go somewhere else. Had both lunch and dinner. Haven't seen bacon as thin or as poor as this. Why is it that hotels have to have the hardest beds and the poorest quality toilet paper?

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank JamieandTracie
Samira G, Front Office Manager at Hilton Garden Inn Conway, responded to this review

Thank you for sharing your experience with us. I do apologize that you feel as if the check-in staff was not helpful. I will assure you that this is very unusual of our staff. We have very high expectations of them. I will address this with our front desk staff. If you have any questions or concerns, please do not...

United States
Reviewed 18 April 2017

This is a great hub to take highway 65 for flea markets and antique stores. Or in the fall when "Bargains Galore on 64" is happening this would also be a good spot to rest. Everything was neat and clean, staff was nice, and the breakfast was awesome!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank carrielc2017
Samira G, Front Office Manager at Hilton Garden Inn Conway, responded to this review

Thank you for your feedback regarding our hotel! I am happy to hear that you enjoyed your stay. We look forward to welcoming you back in the future.

Tulsa, Oklahoma
Reviewed 17 April 2017

Arrived late in the evening, per my reservation notes. Arrived to a completely dark room that was over 80 degrees in temperature. The room took nearly 2 hours to reach a comfortable temperature. Worst stay I've had in a hotel in last couple of years.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank robertK2970KZ
Samira G, Front Office Manager at Hilton Garden Inn Conway, responded to this review

Thank you for your feedback regarding our hotel. Our housekeeping staff are instructed to set the thermostat in all our rooms to a certain temperature once they are done servicing the room for the day. I apologize that the room you were checked in to was not set at the correct temperature. I address this with our housekeeping staff directly....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Hilton Garden Inn Conway

Address: 805 Amity Rd, Conway, AR 72032-5988
Region: United States > Arkansas > Conway
Price Range: ₹ 5,881 - ₹ 10,792 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Conway 3*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Orbitz, Hotels.com, Hotwire, Travelocity, Cancelon, Cheap Tickets, Priceline, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn Conway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Conway Hotel Conway
Hilton Conway
Conway Hilton
Hotel Style:
#2 Business Hotel in Conway
#2 Romantic Hotel in Conway
#4 Family Hotel in Conway
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Conway staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn Conway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a lot of differences in rooms based on location. Your choice likely depends on how close you want to be to the elevator.”
4onpark, 14 Mar 2017 | Read review
“Wi-Fi was free but only since I am a Hilton Honors member. I think all wi-fi at hotels should be free regardless of your status.”
MWFTravel, 16 Feb 2017 | Read review
“Sorry, this was about the banquet room.”
Melban711, 30 Oct 2016 | Read review
“Ask for room with new mattress when checking in.”
O124ISmatthewp, 13 Sep 2016 | Read review
“Second floor has the new mattresses, avoid rooms near the loud elevator.”
Redwolf_Journeys, 28 Aug 2016 | Read review
5 of 5
GardenInn.com
US$ 111* /night
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Orbitz.comUS$ 111
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Prices are for 1 room, 2 adults
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