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Hilton Garden Inn Conway

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#3 of 19 Hotels in Conway
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Conway
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411 Reviews from our TripAdvisor Community

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Showing 407: English reviews
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Phoenix, Arizona
Reviewed 6 days ago NEW

Incredibly friendly staff. Great, comfortable rooms. Well equipped gym and pool. Nice bar, perhaps a bit pricey on the drinks. I did not try the food but heard from other guests that it was very good. I'd stay here again for sure.

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Thank MWFTravel
IRVING
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Excellent hotel, very nice room. The staff was very friendly and the price was excellent as well. Location was near a lot of the local shopping and there were many restaurants in the area. Very close to the freeway but far enough away that traffic noise was not a bother in any way.

Review collected in partnership with Hilton Garden Inn
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About Hotel's Favourite Review
Chad A, General Manager at Hilton Garden Inn Conway, responded to this review

We are very happy you enjoyed your recent stay with us. We are located in a very convenient location to many restaurants and local shopping. Our restaurant is also something our guests enjoy which includes breakfast, dinner and a full bar for our guests enjoyment. We hope to see you again soon. Thanks, Jonathan Wittenberg General Manager Hilton Garden Inn...

Fl
Reviewed 1 week ago via mobile

Great hotel easy to get to very cozy and comfortable very comfortable beds loved the bathroom all around a great stay will definitely be back when in the area loved the breakfast as well huge selection of yogurt

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Thank uli1
Chad A, General Manager at Hilton Garden Inn Conway, responded to this review

We thank you for your recent stay with us. Our hotel has recently purchased new beds for most of our rooms in the hotel which our guests seem to love. Our breakfast we are happy to say is a make from scratch kitchen which ensures our food is as fresh as possible. We look forward to having you stay with...

Reviewed 3 weeks ago via mobile

Very friendly staff in a growing area. Disappointed to not find wine anywhere but pleased to learn the hotel has a decent happy hour and have a full bar on property. Ordered a filet but they were frozen, so had grilled tuna. Which was good. Room seemed dated, but was clean. Will stay here again!

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Thank Angela M
Chad A, General Manager at Hilton Garden Inn Conway, responded to this review

We are happy you enjoyed your stay and hope to see you again very soon. We are always happy to get feedback from our guests and we have made the necessary changes to ensure your problems have been resolved and won't happen again so you will be able to enjoy the meal you were hoping to enjoy during your next...

Reviewed 4 weeks ago via mobile

Great first appearance. The hotel is nicely decorated. The rooms are average size and clean. The bed was terrible. The worst night sleep I've had in a long time. The bed was worn so that you rolled to the middle and neither my wife nor I were able to sleep. The breakfast buffet was just ok, but well stocked. Not...

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Thank Louis K
Chad A, General Manager at Hilton Garden Inn Conway, responded to this review

Thanks for giving us feedback on your recent stay with us. We are very sorry about the problems you experienced with your bed. We actually replaced many of our beds this week and during your next stay, I can assure you your bed will be very comfortable. We hope to see you again soon. Thanks, Jonathan Wittenberg General Manager Hilton...

Branson, Missouri
Reviewed 29 December 2016

This hotel had very clean rooms that were very well furnished with several nice touches. Our stay was quiet and comfortable! The staff was friendly and helpful. I would definitely stay again at this location, if needed!

Review collected in partnership with Hilton Garden Inn
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Chad A, General Manager at Hilton Garden Inn Conway, responded to this review

We are very happy you enjoyed your stay with us. Hope to see you again soon. Thanks, Jonathan Wittenberg General Manager Hilton Garden Inn Conway, AR

Vidor
Reviewed 24 December 2016

The bed we had felt like I was sleeping in a hole. If you tried to sleep on your side you would role to the middle. The air conditioner sounded like a tractor running in our room. The staff was great and the lobby restaurant area was very nice though.

Review collected in partnership with Hilton Garden Inn
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Thank jeremyt985
Chad A, General Manager at Hilton Garden Inn Conway, responded to this review

We apologize for the problems you experienced with your stay. We have recently replaced most of our beds and repaired our rooms with needed AC repairs and can ensure your next stay with us will be wonderful. Thanks for taking the time to give us feedback on your stay. We hope to see you again soon. Thanks, Jonathan Wittenberg General...

Cave Springs, United States
Reviewed 7 December 2016

The bed in room 301 was AWFUL!!!! Way past due to be replaced. When you sit on it it sinks and then it's hard...when you get up there is a deep circle where you were just sitting that doesn't come back up. Very uncomfortable. Woke up with my back hurting. Very disappointed that a hotel with the status of Hilton...

Review collected in partnership with Hilton Garden Inn
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Thank brianbB2933ET
Chad A, General Manager at Hilton Garden Inn Conway, responded to this review

We are very sorry for the problems you experienced with our mattresses. We have replaced most of our beds in the hotel which included room 301 recently. We can ensure your next stay with us will be wonderful. Our breakfast isn't free but can ensure it is worth it. We currently made the change to a made from scratch kitchen...

bloomington, United States
Reviewed 29 November 2016

Staff was extremely friendly and knowledgable on all level. Rooms were superb and the price was competitive. Bar closed at 11 (only drawback...group was on a roll). Would recommend to anyone. Amenities were the best in this area.

Review collected in partnership with Hilton Garden Inn
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Chad A, General Manager at Hilton Garden Inn Conway, responded to this review

We are very pleased you enjoyed your recent stay with us. Look forward to seeing you again soon. Thanks, Jonathan Wittenberg General Manager Hilton Garden Inn Conway, AR

Fort Worth, Texas
Reviewed 19 November 2016

I'm a Lifetime Diamond member and this experience was one of the top five worst ever at a Hilton property. Bed was old, dirty and lumpy. The staff was extremely inattentive. The odor of smoke on a "non-smoking" floor was overpowering. I have stayed over 1200 nights in hundreds of different Hilton properties and this was definitely one of the...

Review collected in partnership with Hilton Garden Inn
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Thank Clay C
Chad A, General Manager at Hilton Garden Inn Conway, responded to this review

We apologize for the problem you experienced during your stay with us. This is unacceptable. I can ensure you since I recently took over as General Manager of this property we have replaced the much needed beds and eliminated the smoking option and making hotel smoke free. I can ensure you the next time you stay with us will be...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning

Additional Information about Hilton Garden Inn Conway

Address: 805 Amity Road, Conway, AR 72032
Region: United States > Arkansas > Conway
Price Range: ₹ 6,575 - ₹ 11,071 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Conway 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hilton Garden Inn Conway Hotel Conway
Hilton Conway
Conway Hilton
Hotel Style:
#2 Business Hotel in Conway
#2 Romantic Hotel in Conway
#4 Family Hotel in Conway
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Conway staff and other travellers.
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Solebury, Pa

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wi-Fi was free but only since I am a Hilton Honors member. I think all wi-fi at hotels should be free regardless of your status.”
 of 5 bubbles MWFTravel, 16 Feb 2017 | Read review
“Sorry, this was about the banquet room.”
 of 5 bubbles Melban711, 30 Oct 2016 | Read review
“Ask for room with new mattress when checking in.”
 of 5 bubbles O124ISmatthewp, 13 Sep 2016 | Read review
“Second floor has the new mattresses, avoid rooms near the loud elevator.”
 of 5 bubbles Redwolf_Journeys, 28 Aug 2016 | Read review
“Don't book here if you want a guaranteed room.”
 of 5 bubbles acharpen80, 5 Apr 2016 | Read review
5 of 5