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Home Towne Suites - Bentonville

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Home Towne Suites - Bentonville
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75 Reviews from our TripAdvisor Community

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There are newer reviews for Home Towne Suites - Bentonville
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Showing 75: English reviews
Bangkok, Thailand
Reviewed 10 August 2016

This property is billed as long term stay, but also offers short term rentals, though in our case we certainly didn't have a suite. Our room was small and felt more like a cell than a hotel room. I couldn't see myself spending more than an overnight stay. The main and bath rooms appeared clean, but the carpet of the...

Thank Peter B
Alyssa B, Public Relations Manager at Home Towne Suites - Bentonville, responded to this review

Hi Peter, thank you for your comments about your stay. I greatly appreciate your comments about the room needing cleaning and updating. Within the next few months we will be renovating our property. These renovations will include new carpeting, furniture, and much more. We hope you come back and stay with us when our property is updated.

Reviewed 29 July 2016 via mobile

We stayed here one night in order to catch an early flight. Literally the nastiest room I have ever stayed in. Carpet was covered in dirt and greasy footprints. Hair in the tub and on the sink in the bathroom. There were bread ties and sliced cheese wrappers on top of the refrigerator. People outside in the parking lot fighting...

1Thank Benny G
Alyssa B, Public Relations Manager at Home Towne Suites - Bentonville, responded to this review

Hi Benny, thanks for your comments about your stay. I greatly appreciate your notes about the rooms needing updating. Within the next few months we will be renovating our property. This will include new carpet, bathroom and kitchen appliances, and much more. We hope you come back and stay with us when our property is updated.

Flippin, Arkansas
Reviewed 14 June 2016

Wow! They repeatedly messed up my bill, then when I asked about it the manager was rude and hateful to me in front of other customers, even though it was their fault. The desk staff burst into my room at 2am because somehow I was taken out of the system and they thought the room was empty- scared the life...

1Thank calypso2998
Bentonville, Arkansas
Reviewed 13 May 2016

I booked my hotel for one month and I was unable to stay even for a day. The rooms dirty and smelly. Smell was horrible to bear it. We complained to manager and she never cares and instead speaks very rashly to customers. Worst hotel manager I have even seen. Only advantage is price for long term stay but I...

1Thank BNTN2001
Milwaukee, Wisconsin
Reviewed 16 March 2016 via mobile

Price seemed good however too dusty and dirty for us. Even my husband thought it smelled and he never notices smells. The bathroom floor had not been swept or cleaned, told the desk and said housekeeping would probably not get to it.

Thank Sharon H
Houston, Texas
Reviewed 3 December 2015

Just awful. No amenities. None. Two scratchy towels, one bar of soap. Coffee for one day. Don't bother brewing it. They don't give you enough creamer or sugar to make you want to drink it. Uncomfortable bed. Spotty Internet. They won't even clean your room!!! Can't find a redeeming quality about this place. One exception. People at front desk are...

4Thank Carolyn L
Reviewed 28 October 2015

. I wanted to share with you the exceptional guest service that we received while staying at this hotel. Our stay included Tuesday, Wednesday, and Thursday of that week. We were taking greyhound and I noticed by the itinerary of the bus schedule that we wouldn't arrive for check-in at our hotel until 1:30am on Wednesday. I called the hotel...

3Thank Joseph H
Nixa, Missouri
Reviewed 24 October 2015 via mobile

Blankets are scratchy, beds are uncomfortable, but most importantly IT'S NEXT TO A DOGGIE DAYCARE AND THEY LET THEM OUT AT 6:00 A.M. Maybe if you were on the other side of the building, it would be fine, but overall a 1.

2Thank cjgammill
Little Rock, Arkansas
Reviewed 5 October 2015

My husband and I were traveling through on our way to Branson. We had driven all day and had decided to stop for the day in Bentonville. There were not many hotels with availability but found one at the Home-Towne Suites in Bentonville. Our rooms were so disgusting and dirty. I found long black hairs in the bathtub. My husband...

3Thank Terry J
Fayetteville, Arkansas
Reviewed 1 October 2015

I recently stayed here and was NEVER treated so badly! I called to confirm my arriving and she was polite. When I arrived there were no rooms available! I even had a confirmation and had paid for the room. When I spoke with the manager she got hateful and rude and trying to put the blame on the other person...

2Thank BillP P

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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Home-Towne Suites of Bentonville You'll feel at home away from home at the Home-Towne Suites hotel in Bentonville, AR, conveniently located just minutes from Sam's Club corporate headquarters and Walmart corporate headquarters. Free transportation is available to and from Northwest Arkansas Regional Airport and corporate offices within a five-mile radius of the hotel. Our guest rooms include well-equipped kitchens complete with refrigerators, microwaves, ceramic cooktops and coffee makers. Non-smoking rooms are available. Get work done in the on-site business center, do laundry or barbecue in the picnic area for added enjoyment during your stay. Whether you are traveling for business, moving to the area or vacationing with the family, make the Home-Towne Suites hotel in Bentonville, AR your home away from home. ... more   less 

Additional Information about Home Towne Suites - Bentonville

Address: 200 SW Suburban Dr, Bentonville, AR 72712-6855 (Formerly Suburban Extended Stay)
Region: United States > Arkansas > Bentonville
Price Range: ₹ 3,585 - ₹ 5,215 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Home Towne Suites - Bentonville 2*
Number of rooms: 118
Reservation Options:
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Also Known As:
Suburban Extended Stay Hotel Bentonville
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Questions & Answers

Here's what travellers have asked, with answers from Home Towne Suites - Bentonville staff and other travellers.
2 questions
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Woodstock, Georgia
over a year ago

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Questions? Get answers from Home Towne Suites - Bentonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have your own phone and do not need a wake up call.”
 of 5 bubbles D8321HLsusanm, 18 Jan 2017 | Read review
“Go elsewhere.”
 of 5 bubbles tarynnem, 20 Oct 2016 | Read review
“Stay away from the staircase. Try to get a room at mid point so you can use the side door to exit/return.”
  • sleep area
  • bathroom
  • kitchenette
 of 5 bubbles R5871LSpeterb, 10 Aug 2016 | Read review
“The hotel room has plenty of room to move around in. My wife uses a mobility aid and got around the room without any difficulty.”
  • Facing the rear of the room where the flat-screen tv and bed area is.  The tv had a wide range o
  • Since we were travelling, we really enjoyed having the ability to cook
 of 5 bubbles 828josephh, 27 Oct 2015 | Read review
“Patron beware - next door is a dog kennel”
 of 5 bubbles mrs_schoonie, 5 Aug 2015 | Read review
5 of 5