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The Holiday Inn Express Hotel & Suites is Batesvilles finest hotel, conveniently located within 5 minutes from any location in Batesville. Many restaurants are also located just a few minutes away. Our guest have access to Batesvilles only Private club, within walking distance, where...
Offers from Holiday Inn Express & Suites Batesville
The last time we stayed here they were in the midst of a remodel that was a real nightmare of an experience. Glad to say that management extended us an offer to come and try a night again once remodel was completed. We took them...More
The renovation is very substandard, obviously no quality control whatsoever.
We had a renovated room, but with sloppily painted walls in bold, dark colors that absorbed all of the light from the few light fixtures. The bathtub should have been replaced, as it is stained...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites BatesvilleResponded 17 April 2018
My name is Anthony and I thank you for your recent stay with us and reviewing our property. I am very sorry for the shortfalls you have noticed with the condition of your room, specially the bed and your bathroom. I am also...More
This hotel is undergoing a major renovation. We stayed in a recently renovated king room. It was nice and large, but the renovation did nothing to upgrade the place. If I were the owner, I would be terribly upset with the shoddy workmanship - very...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites BatesvilleResponded 8 March 2018
Greetings from Holiday Inn Express and Suites Batesville, we're glad to have hosted your stay. I'm pleased to know that our Front Desk personnel and complimentary amenities at the lobby left a positive impression. On the other hand, I'm sorry to hear that...More
They failed to mention when we made reservations they are under major construction project. I could even handle that. But what I could not handle is the spot light outside our rooms window. When we went to bed, turned off the lights, our room was...More
Thank DeAnna S
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites BatesvilleResponded 15 February 2018
Hi Deanna S,
Thank you for taking the time to write a review about your stay with us. We are sorry to hear that our hotel renovation, including the outside lighting, left you disappointed during your visit. Reviews like yours are very valuable as they...More
I was aware this hotel was under renovation, and as I travel for business, it is not rare that I stay in such hotels. However, upon arrival, the elevator was broken and never fixed, and the only room available was the top floor. There was...More
Thank elizabeth z
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites BatesvilleResponded 22 December 2017
Hello elizabeth z,
Thank you for taking time to leave us a candid review about Holiday Inn Express And Suites Batesville AR. I recognize your stay was not 100% satisfactory because of the renovations, with the elevator not working and fitness center not available.