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Best Western InnSuites Yuma Mall Hotel & Suites

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#4 of 34 Hotels in Yuma
Certificate of Excellence
GreenLeadersBronze level
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Best Western InnSuites Yuma Mall Hotel & Suites
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891 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western InnSuites Yuma Mall Hotel & Suites
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Showing 877: English reviews
Harrah, Oklahoma
Reviewed 6 September 2016

Wow! We thought we could easily find a place in Yuma, as easily as we had every other previous stop. BUT NO, this was opening day of dove season (in the desert? I had no idea.) All the hotels we usually counted on were full. So perfect son back at his home base, found this wonderful Best Western with suites....

Review collected in partnership with Best Western
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Helpful?
1Thank Debbie J
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Debbie; Thanks for your great comments. Glad you got the time to visit Yuma, even though it was dove hunting time. Look forward to seeing you again soon.

Fort Worth, United States
Reviewed 6 September 2016

Hotel and Staff were very accommodating, room was comfortable. Not much to say, I paid for a service they provided it, I had no issues while staying at this hotel. if I return to this area, this hotel will be on my list of places to stay.

Review collected in partnership with Best Western
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Helpful?
1Thank Paul R
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Paul- Thanks so much for taking the time to give us your feedback about your stay in Yuma. It is appreciated and we hope to see you again soon.

Tucson, Arizona
Reviewed 30 August 2016

Well, this whole situation really sucked. We were traveling to San Diego and always stop in Yuma for the kids. We booked online to have a pull out sofa plus a king bed room plus mini fridge (we have food allergies in the family so traveling can be tricky and some type of fridge is a MUST". We confirmed several...

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Helpful?
Thank chunt1313
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We sincerely apologize for all the inconveniences you encountered during your recent visit. We have contacted the third party site from which you reserved your room and they have deleted the room type with a sofa bed from their site, as we have no such room type in our inventory. We appreciate you bringing this error to our attention. We...

West Grove, United States
Reviewed 28 August 2016

Had to switch rooms twice due to air conditioning failure. Had a leaking toilet took an unacceptable amount of time to repair. Wi-Fi was very intermittent when it worked, however wasn't working the majority of my 3 week stay.

Review collected in partnership with Best Western
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Helpful?
Thank David B
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

David; We are so sorry for all the inconveniences you encountered during your stay with us. We are working very hard to take care of our faulty wifi, and were just informed that we will be receiving a completely new wifi system within the next two weeks. Please accept our sincere apologies and hope that you give us another opportunity...

Tucson
Reviewed 28 August 2016

We needed a night in Yuma in late August and first of all were surprised by how busy the town was... This is one of the nicer Best Westerns of many we have stayed in. The breakfast selection was excellent, coffee good and the rooms very clean. It is brand new so that is to be expected. The pool area...

Review collected in partnership with Best Western
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Helpful?
Thank Katherine C
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Katherine; Thank you so much for your kind words and we are so pleased that you noticed our renovations. We appreciate you! Come see us again soon.

Fresno, California
Reviewed 27 August 2016

The Best Western in Yuma is a great place to stay. Good service, helpful staff, and nice rooms. The only disadvantage is that many of the rooms are up stairs, so I always request a ground floor room and usually get it. The breakfast and happy hour are excellent.

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Helpful?
Thank Jim V
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Jim, we certainly appreciate you taking the time to give us your great comments. We are pleased that you enjoy our Yuma property and look forward to your next visit.

Reviewed 23 August 2016

This property far exceeds what you'd expect at a Best Western Hotel. I was very impressed and that is a high bar having owned a travel agency for 15 years and a well traveled travel professional of over 20 years. I've stayed in some of the best and I was extremely pleased with this property. I would stay here again...

Review collected in partnership with Best Western
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Helpful?
Thank yvettew393
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Yvette; Thank you so much for taking the time to give us your stellar review. It is very much appreciated and we hope to see you again in Yuma soon.

Maricopa, United States
Reviewed 22 August 2016

Stayed at this hotel before and was very pleased. Was back in the area and did not look to stay anywhere else. Happy hour was exceptional, nice way to meet new people. Staff was great! Check-in and check-out was easy and fast. Close Highway, shopping and restaurants!!

Review collected in partnership with Best Western
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Helpful?
Thank Julia S
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Julia; Thank you so much for your kind words. We are so please that you returned to us and had a memorable stay. See you again soon.

Surprise
Reviewed 2 August 2016

Hotel was perfect for 1 night as we headed to La Jolla, CA. Room was nicely designed, bed comfortable, and price was on point. Like others stated there was a happy hour and full breakfast included in price. Our room on second floor was comfortable size, not a suite, but bath tub appeared to have paint chipping but overall everything...

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Helpful?
Thank TRAVELHIGHSurprise
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Glad you were able to spend time with us in Yuma on your way to La Jolla. We do apologize for the chipped tub. We are in the renovation stage, and replacing tubs is part of this process. Hope you stop and see us again soon.

Round Rock, United States
Reviewed 1 August 2016

Even though I didn't get to stay in the room that much, (the Solar team kept me away and very busy all day long), the Family Atmosphere made coming back to the room from a very long and hot day extremely relaxing.

Review collected in partnership with Best Western
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Helpful?
Thank Paul S
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Paul; We appreciate your great comments and are pleased that you had an enjoyable stay with us in Yuma. Come see us again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & casinos. Suite luxury for less with Cloud 9 beds & bedding and free: airport shuttle, hot full breakfast, WiFi, evening social hour & more! ... more   less 

Additional Information about Best Western InnSuites Yuma Mall Hotel & Suites

Address: 1450 S Castle Dome Ave, Yuma, AZ 85365-1732
Region: United States > Arizona > Yuma
Price Range: ₹ 5,802 - ₹ 24,302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western InnSuites Yuma Mall Hotel & Suites 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Yuma
Yuma Best Western
Hotel Style:
#3 Green Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Family Hotel in Yuma
#7 Business Hotel in Yuma
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Questions & Answers

Here's what travellers have asked, with answers from Best Western InnSuites Yuma Mall Hotel & Suites staff and other travellers.
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Questions? Get answers from Best Western InnSuites Yuma Mall Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Since there are no elevators, try for a ground floor room, and make sure the mattress is not an antique.”
 of 5 bubbles davea180, 15 Jan 2017 | Read review
“If you have a problem with stairs make sure you get a room at street level. There are no elevators.”
 of 5 bubbles johnvC6522ZA, 7 Jan 2017 | Read review
“Don't stay on first floor. Rooms are very dark.”
 of 5 bubbles jjeja, 6 Jan 2017 | Read review
“All rooms are good but we prefer facing to the pool, 2nd floor.”
 of 5 bubbles Gentledoe, 4 Jan 2017 | Read review
“As close as possible to reception”
 of 5 bubbles thesmithsuk52, 10 Dec 2016 | Read review
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