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Best Western InnSuites Yuma Mall Hotel & Suites

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#4 of 34 Hotels in Yuma
Certificate of Excellence
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Best Western InnSuites Yuma Mall Hotel & Suites
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912 Reviews from our TripAdvisor Community

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Showing 898: English reviews
Start your review of Best Western InnSuites Yuma Mall Hotel & Suites
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va
Reviewed 3 days ago NEW

The amenities such as the breakfast and the happy hour are excellent, and the staff who works there are really friendly. Complimentary shuttle drivers are excellent and a good resource for recommendations on where to eat. The front desk staff is a little spotty. Complaints about the AC (sounded like a turbojet revving up for takeoff) went unresolved. Room next...

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Helpful?
Thank cmg3
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We do apologize for the inconveniences you experienced during your recent stay with us. Please give us another opportunity to meet, and exceed your expectations.

Mesa, United States
Reviewed 4 days ago NEW

The staff were excellent but we felt the room could have been cleaner. The hotel was in a great location close to shopping and restaurants. The restaurant/bar was nice and handy for a quick snack and drink. The breakfast was great

Review collected in partnership with Best Western
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Helpful?
Thank johnrU8494XC
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for your great review. We do apologize for the lack of cleanliness of your room. We appreciate your feedback and hope to see you again soon.

Reviewed 6 days ago NEW

My sister and I stayed at the Best Western Inn Sites for 2 weeks in February. We got there just in time for the first Wednesday of the month Manager's Barbeque. Free food, who doesn't like that. The managers were there to meet and greet. The breakfasts were good and abundant every morning. If you needed anything, like I went...

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Helpful?
Thank Sandra m
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We are so pleased you had such a great time in Yuma. Glad we could get you into the rodeo while you were here. Fun times! Hope to see you ladies very soon!

Regina
Reviewed 1 week ago NEWvia mobile

Large clean room....would stay here again.Very decent hot breakfast but the breakfast room was too small.At the end of our week stay the breakfast was moved to a larger room.Hotel is very close to good restaurants and a very large cutter cookie mall.

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Helpful?
Thank Donaldum
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you so much for your great review of your stay with us in Yuma. We are so pleased that is was enjoyable for you. We look forward to your return visit.

snowmass
Reviewed 1 week ago via mobile

Any little quirks or annoyances by being an older hotel are quickly overcome by an efficient and well-trained staff. The beds are super comfortable and the rooms are well thought out , the breakfast is plentiful And nice . I've spent years training staff for my restaurants in a high-end community. You will not find a nicer friendlier and well...

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Helpful?
Thank OMC123
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you so much for your kind words. We appreciate them and hope to see you soon.

Lethbridge, Canada
Reviewed 1 week ago

In town for the geocaching Mega Event and stayed two nights. Enjoyable stay and convenient to shopping and many restaurants nearby. Nice clean room. Nice staff. Enjoyed the included happy hour down in PJ's, which allowed for socializing with fellow geocachers. The breakfast was acceptable. Would stay there again.

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Helpful?
Thank Robert C
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We appreciate your great comments. Hope you see you at next year's event.

Tucson Az, United States
Reviewed 1 week ago

Stayed here two nights for the Geocaching Mega Event. The room was very clean, I think the carpet had just been installed, and bright and cheerful. There were no unusual odors in the room, it was quiet, and the bed was comfortable as well.

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Helpful?
Thank Chucker00
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Thank you for your great comments! Hope you return next year.

San Diego, United States
Reviewed 2 weeks ago

Found the staff to be very friendly and helpful. The room was very clean and the bed was very comfortable. Excellent continental breakfast. Providing 2 free drinks per person during happy hour was a nice treat. Keep up the exceptional work Best Western. You will get our business again when coming to Yuma.

Review collected in partnership with Best Western
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Helpful?
Thank Glenda L
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Glenda, thank you so much for your kind words. We are so please that you had a great stay with us. We make strides every day to take our guest expectations to the next level. We do hope you will visit us in Yuma soon.

Taos, New Mexico
Reviewed 2 weeks ago

My family and I were passing through on our way to Los Angeles from New Mexico. We were looking to find a reputable hotel that wouldn't break the bank! We called in advance to check room availability. Receptionist was nice and we spoke to Ivan Nino who not only was nice, but knowledgeable and very helpful in getting us room...

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Helpful?
Thank wendywasson2
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

Wendy; Thank you so much for your kind words. We are very pleased that you had an enjoyable stay with us and hope you will return soon.

Tucson, Arizona
Reviewed 2 weeks ago

I believe it needs work done o n exterior work on property also needs work in breakfast area has well has fitness area happy hour drinks are greatly appreciated and a dining area would be great. Would be nice if no pets where allowed.

Review collected in partnership with Best Western
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Helpful?
Thank B9058PEmartind
Chris S, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this review

We do apologize that we did not meet your expectations during your recent stay in Yuma. We hope you will give us another opportunity to serve you better.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & casinos. Suite luxury for less with Cloud 9 beds & bedding and free: airport shuttle, hot full breakfast, WiFi, evening social hour & more! ... more   less 

Additional Information about Best Western InnSuites Yuma Mall Hotel & Suites

Address: 1450 S Castle Dome Ave, Yuma, AZ 85365
Region: United States > Arizona > Yuma
Price Range: ₹ 5,502 - ₹ 24,423 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western InnSuites Yuma Mall Hotel & Suites 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com and Best Western so you can book your Best Western InnSuites Yuma Mall Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Yuma
Yuma Best Western
Hotel Style:
#3 Green Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Family Hotel in Yuma
#7 Business Hotel in Yuma
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Questions & Answers

Here's what travellers have asked, with answers from Best Western InnSuites Yuma Mall Hotel & Suites staff and other travellers.
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Questions? Get answers from Best Western InnSuites Yuma Mall Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they do offer larger better rooms . Executive suites”
 of 5 bubbles venture_junkie, 1 Feb 2017 | Read review
“Suites with private hot tubs, the best!”
 of 5 bubbles xjigglesx, 24 Jan 2017 | Read review
“All rooms are excellent”
 of 5 bubbles PrairieSnowbird2014, 17 Jan 2017 | Read review
“Since there are no elevators, try for a ground floor room, and make sure the mattress is not an antique.”
 of 5 bubbles davea180, 15 Jan 2017 | Read review
“If you have a problem with stairs make sure you get a room at street level. There are no elevators.”
 of 5 bubbles johnvC6522ZA, 7 Jan 2017 | Read review
5 of 5