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Hilton Garden Inn Yuma Pivot Point

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#3 of 34 Hotels in Yuma
Certificate of Excellence
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Hilton Garden Inn Yuma Pivot Point
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649 Reviews from our TripAdvisor Community

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Showing 639: English reviews
Peoria, Arizona
Reviewed 4 days ago NEW

Nice place, horrible beds. the most uncomfortable bed that I have ever slept in, could not get it adequately dialed in at all.. Felt like sleeping on cinder blocks. the rooms was very nice and the service was excellent.

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Helpful?
Thank MattM_0766
Clearwater, United States
Reviewed 6 days ago NEW

I would stay here again as a first choice and would have no problem recommending this hotel. Every aspect of the stay was top notch from cleanliness of room and facility to staff hospitality. No detail was over looked.

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Helpful?
Thank Q1851CYsandrad
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Q1851CYsandrad: Thank you so much for your kind words! We love to know when we make a great impression on our guests, and it is my sincere hope that we can count on seeing you again on your future travels! Best Wishes, Calista Fulton Guest Services Manager

Tucson
Reviewed 1 week ago

The stay was ok but the price that I paid for i don't believe was worth what the room looked like or it's amenities. It was busy but the service of the staff was decent. The parking was ok. It was a busy weekend but better parking would be nice

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Helpful?
Thank Y3631NKnatashas
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Y3631NKnatashas: Thank you so much for sharing your feedback with us regarding your recent stay. I deeply regret that you feel you did not receive a value at our property. We strive to consistently meet and exceed the expectations of our guests, and I am sorry that this was not your experience. Your comments will be shared among our...

Tucson
Reviewed 1 week ago

Horrible experience. After I complained about my experience with Management, She called blaming me for the problems. No one should be treated this way! Double charged for rooms, 2 hours before the wedding we were told we didn't have reservations for the 2nd night

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Helpful?
Thank troyy307
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear troyy307: I sincerely apologize that your time with us did not meet your expectations. Throughout your interactions with our staff and management team, we have made every effort to resolve your problems to your satisfaction. I know that you have been in continued contact with our management team, and that your concerns have been addressed via private message. Thank...

Phoenix, Arizona
Reviewed 1 week ago via mobile

Stayed here for a night on our way to San Diego. Location was great. Walkable to historic downtown and the old territorial state prison. Located right on the Colorado River with lots of walking/biking trails. Had a very good burger at the bar served by Ruben who was just a delight. Will definitely Italy stay here again.

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Helpful?
Thank Kate M
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Kate M: Thank you so much for sharing your experience with us regarding your recent stay. Our close proximity to the Colorado River as well as the prison are among the favorite features to our guests, and I am pleased that you enjoyed our location as well. I look forward to sharing your comments with our staff, particularly Ruben,...

Palm Springs
Reviewed 2 weeks ago

This a really great Hotel, Super clean, Friendly Staff, Good food at reasonable prices. Free morning Coffee. The WiFi service is great. The Dinner menu is limited but the offerings are very good. We will stay here again.

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Helpful?
Thank ndroche41
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear ndroche41: Thank you so much for your kind words! We love to know when we make a great impression on our guests, and it is my sincere hope that we can count on seeing you again on your future travels! Best Wishes, Calista Fulton Guest Services Manager

Corona De Tucson, United States
Reviewed 2 weeks ago

We stayed at the Hilton in Yuma, AZ, for my husband's 50th high school reunion. We were met with a smile by the receptionist and the service overall was terrific, throughout our whole stay. The inside of the Hotel is beautiful. The rooms are not huge, but sufficient for our needs. The staff was exemplary and the service was amazing....

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Helpful?
Thank lisagY5563XL
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear lisagY5563XL: Thank you so much for your kind words! I am so pleased to hear that we helped to make your husband's 50th reunion a memorable one. We love to know when we make a great impression on our guests, and it is my sincere hope that we can count on seeing you again on your future travels! Best...

Newport Beach, California
Reviewed 2 weeks ago via mobile

Just a night while traveling on the busiest travel day of the year-and what a wonderful surprise when it came to the service. Adjustable firmness on the bed! Friendly front desk, bartender, and wait staff. They gladly swapped out the coffee pods for the Kurig for Teas pods-where does that happen (here is the answer!)! The hotel restaurant was clean...

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Helpful?
Thank Dan F
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Dan F: Thank you so much for your kind words! We love to know when we make a great impression on our guests, and it is my sincere hope that we can count on seeing you again on your future travels! Best Wishes, Calista Fulton Guest Services Manager

Reviewed 3 weeks ago

Probably the Best Hotel in Yuma. Excellent location- near River walk and downtown restaurants. Very clean and comfortable beds. Would definitely stay there again and will recommend to others. As sometimes Yuma is a layover to heading to & from California.

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Helpful?
Thank Viicto
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Viicto: Thank you so much for your kind words! We love to know when we make a great impression on our guests, and it is my sincere hope that we can count on seeing you again on your future travels! Best Wishes, Calista Fulton Guest Services Manager

Green Valley, Arizona
Reviewed 3 weeks ago

Friendly and professional front desk, but not really understanding the reason I could check in on line, even pick my room, but then stand in line to get the room key. Clean and well appointed rooms ... fresh and plentiful towels, fast wifi .... and very quiet at night. Easy access to Yuma activities even though it is on the...

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Helpful?
Thank DesertBoomers
CalistaF, Guest Relations Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear DesertBoomers: Thank you so much for your kind words! We love to know when we make a great impression on our guests. I do apologize for the inconveniences you experienced with our e-check in and the adjustable mattresses. I can assure you your feedback is being shared with the appropriate department heads, and it is my sincere hope that...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Hilton Garden Inn Yuma and wake up on the Colorado River! This new hotel is located on the Historic Yuma Crossing National Heritage Landmark and downtown Yuma's river walk. Enjoy free WiFi and great amenities like on-site restaurant and bar, heated pool and complimentary fitness center. ... more   less 

Additional Information about Hilton Garden Inn Yuma Pivot Point

Address: 310 N Madison Ave, Yuma, AZ 94606
Region: United States > Arizona > Yuma
Price Range: ₹ 6,788 - ₹ 12,830 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Yuma Pivot Point 3*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Odigeo, Priceline and Travelocity so you can book your Hilton Garden Inn Yuma Pivot Point reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Yuma Pivot Point Hotel Yuma
Hotel Style:
#1 Business Hotel in Yuma
#3 Family Hotel in Yuma
#3 Romantic Hotel in Yuma
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Yuma Pivot Point staff and other travellers.
3 questions
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Oakland, California
3 months ago
Los Angeles, California
4 months ago
Santa Fe, New Mexico
8 months ago

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Questions? Get answers from Hilton Garden Inn Yuma Pivot Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king bed we had was adjustable ... pull the sheet back and look on the side of the bed for the control.”
 of 5 bubbles DesertBoomers, 17 Nov 2016 | Read review
“Request high floor 'river view'”
 of 5 bubbles RioMountainMike, 13 Nov 2016 | Read review
“Go for a higher room, 3rd or 4th floor, and views of the Colorado.”
 of 5 bubbles 554casp, 11 Oct 2016 | Read review
“Ask for a room facing the Colorado River!”
 of 5 bubbles HappytrailsTucsonAZ, 28 Sep 2016 | Read review
“Ask for a room facing the pool side of the building.”
 of 5 bubbles 245Karin, 19 Jul 2016 | Read review
5 of 5
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