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Shilo Inn & Suites - Yuma

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#8 of 34 Hotels in Yuma
Certificate of Excellence
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1 room 2 adults 0 children
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Shilo Inn & Suites - Yuma
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469 Reviews from our TripAdvisor Community

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There are newer reviews for Shilo Inn & Suites - Yuma
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Showing 452: English reviews
Dallas, Texas
Reviewed 3 December 2016

Great staff especially Donna and Enrique. She was very accommodating and moved my family to a bigger room. Family room is big with a full refrigerator and kitchen. Nice breakfast. Will be staying here again in the future.

Thank jazminec416
Reviewed 3 December 2016

We have stayed at the Shilo Inn many times with good results. This is our stop when traveling from Tucson, AZ to San Diego, CA. Our stay was on Monday Nov. 21, 2016 in Room 237. Wow - this room had issues. The sink had no drain plug and when the water was turned on water came out around the...

1Thank weiden1
Reviewed 2 December 2016

Great check in service by Donna, who was friendly and funny. There was a decent selection of Breakfast items to choose from, however they needed a new toaster and probably than one. The lobby and rooms where clean, but in need of new flooring/carpet. The pool and spa were being redone at the time of our stay, so could not...

Thank Terry P
Phoenix, Arizona
Reviewed 28 November 2016

The Shilo Inn provided a friendly and reliable shuttle to and from the airport as I needed. The rooms are remodeled, comfortable, and safe. The employees were very friendly and accommodating. I will choose this for any unforeseen stays in Yuma again. The location is near restaurants and shopping.

Thank Jennifer R
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

It is music to our ears when we hear from our guests that we are doing a good job. Thank you for taking the time to write such a nice review and we look forward to your next visit when your travels bring you back to the area. S. Doney - GM

Reviewed 25 November 2016 via mobile

Thank you to Sally Jo Valencia for alway making sure we are comfortable, have enough towels, coffee and our stay is always great! The price is great and everyone is friendly. Love the new beds soo compfy!!

Thank Patricia D
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

We love to know that our employees are taking such good care of our guests, I will be sure to share your comments with Sally. Thank you for sharing your experience on Trip Advisor and we hope to see you back again soon. S. Doney - GM

Reviewed 20 November 2016 via mobile

The rooms are comfortable. Although dated the room is very clean. The continental breakfast was good and plentiful. Donna, Enrique and the entire staff is very friendly and helpful. For the price you cannot beat it. I would not hesitate to stay here again.

Thank Payson262
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for the wonderful review of the Shilo Inn Yuma property. I am so pleased that you enjoyed your stay and found our staff to be so friendly and helpful. I appreciate the recommendation and hope you can visit us again when traveling through Yuma. S. Doney - GM

Montrose, Colorado
Reviewed 18 November 2016

WE checked in and was informed that the pool and hot tub was under renovation. So was th fitnes center. The website made it look like a very nice hotel. What a deceiving thing. There were jackhammers and dust outside our balcony all day. Thank god we were on the 4th floor at least we had somewhat of a view....

Thank Jdb1957
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for taking the time to share your review. We apologize that your recent stay did not meet your expectations. I am sorry that you arrived during our major renovation and pool resurfacing. We take all guest feedback very seriously. We do hope to have the opportunity to welcome you back in the future, so that we can provide...

Reviewed 17 November 2016

The staff was awesome. Donna at the front desk was very nice and professional. Price was $61 for a single with queen bed. Could have saved a couple of dollars if I mentioned my AAA membership. Room had a great TV with a zillion channels. Room had two refrigerators with a nice sized freezer. Microwave was large and 1100 watt....

Thank Andrew S
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for taking the time to write about our property. We are so happy to hear you enjoyed your stay! We do have a great employee in Donna, I will be sure to share your comments with her. We are always glad to hear that our guests enjoyed our amenities and they were suited to their needs. Once again,...

Reviewed 16 November 2016

The one bright side of this hotel- its shining stars- were the hard working folks that attended to the hotel's guests. Many thanks to Enrique Lopez (House Person). He was always there to assist in any way to make our stay at the Shilo better. Beginning of his shift till the end of his shift, always looked out for the...

Thank Stella L
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for taking the time to submit a review of the Shilo Inn in Yuma, Arizona. I am very sorry to learn of your disappointment; it is our goal to provide our guests with the utmost in service, comfort, cleanliness and value. When we fail to uphold our own high standards, as in your case, we are very disappointed...

Reviewed 14 November 2016 via mobile

The hotel was fine. We paid $55 a night, so I'm not sure I'm allowed to find fault. The good: inexpensive, good location, more than adequate breakfast. The bed was neither too soft nor too hard. The not so great: the hotel feels a little grimey. There were odd smells in the hallways and the floor in our room was...

Thank stricktown
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

We greatly appreciate you taking the time to provide your review. We will take your comments and suggestions into consideration and use it to help us improve our guest experiences in the future. We hope you will stay with us again soon. S. Doney - GM

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
The friendly staff at the Shilo Inn Hotel & Suites will welcome you with gracious Shilo hospitality. Each of the 134 spacious rooms and suites are tastefully decorated with southwestern furnishings. Children 12 and under always stay free with an adult at Shilo Inns. Dogs welcome. ... more   less 

Additional Information about Shilo Inn & Suites - Yuma

Address: 1550 S Castle Dome Ave, Yuma, AZ 85365-1702
Region: United States > Arizona > Yuma
Price Range: ₹ 4,574 - ₹ 7,782 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn & Suites - Yuma 2.5*
Number of rooms: 134
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Yuma
#9 Business Hotel in Yuma
#9 Family Hotel in Yuma
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn & Suites - Yuma staff and other travellers.
4 questions
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Calgary, Canada
1 month ago
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over a year ago

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Questions? Get answers from Shilo Inn & Suites - Yuma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out the room before bringing up your things.”
  • No drain plug in the tub - the drain is quite large.
  • No sink drain plug.
  • This may work as a plug.
  • Filling the sink.
  • Note the water between faucet and sink.
  • Hey it works.
 of 5 bubbles weiden1, 2 Dec 2016 | Read review
“The rooms facing pool have lots of natural lighting, you can see nature. Otherwise, you get a view of the parking lot.”
 of 5 bubbles 607stellal, 16 Nov 2016 | Read review
“Always seems to be a good quiet place to stay.”
 of 5 bubbles xjoanc, 31 Oct 2016 | Read review
“I chose ground-floor for easy of ingress/egress.”
 of 5 bubbles 353shirleyr, 23 Aug 2016 | Read review
“Room over the pool and ask for the kitchen as an option. Saved us so much money!!!”
 of 5 bubbles 818aletaj, 12 Aug 2016 | Read review
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