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Quality Inn & Suites Phoenix NW-Sun City

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
No matter where you visit in the Youngtown area, it's just a short drive from Sun City Inn & Suites. We're popular with baseball players and their families during spring training since The University of Phoenix stadium is just minutes away, and our proximity to Boswell Hospital makes us the hotel of choice for patients and visiting medical staff. Phoenix International Raceway is also nearby, and we're right on the main route from Phoenix to Las Vegas. You can enjoy your complimentary breakfast on our popular three-tier sun deck at the heated pool. Take care of your business needs with the office machines we've made available for use by our guests. The front desk stands ready to meet your needs 24 hours a day, with free concierge services. Our quiet, spacious and comfortable rooms make any stay here one to remember, with the cozy decor, plush bedding, large tv, and available suites. So when you're in Youngtown, your best choice is Sun City Inn & Suites.
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Property amenities
Free Parking
Wheelchair Access
Pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Outdoor pool
Breakfast Available
Business Centre with Internet Access
Heated pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS
Location
Full view
Contact
11201 Grand Ave, Youngtown, AZ 85363-1014
Getting there
Sky Harbor Intl Airport33 km
Phoenix-Mesa Gateway Airport67 km
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Reviews & more
462Reviews
60Photos
2Q+A
87Room tips
Traveller rating
  • 176
  • 149
  • 68
  • 35
  • 34
Time of year
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We have stayed here 4 to 5 times a year for years now. More than 5 this year alone. We always stay here. The people there are very nice from the front desk to the maids. Never had any problems here. Was a little worried when it changed from Best Western to Quality Inn but found o
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The room was very nice. Large desk for make-up, good TV and beds. Sink area was a bit small, but adequate. There was a fairly big crack between the door and the door frame. The wood floor seemed to be very dirty, but looked clean? The breakfast was very nice. Lots to choose from
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This hotel is a great bargain for the price. Lourdes, the breakfast host, is amazing. She greeted you with a smile every morning and even made our waffles as well as poured our coffee. The breakfast was quite large and varied. The room was clean and the bed was comfortable. An
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Spent two nights to visit terminally ill Mother in Sun City..........accommodations are not bad; they are not very good or excellent, either. I have to report that the room and bedding were clean. No bugs. A/C was working properly. Water temperature is ok; water pressur
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Response from Stone J, Manager at Quality Inn & Suites Phoenix NW-Sun City
Responded 3 weeks ago
Thank you for your review. We really do care about our guest here at Quality Inn & Suites that is why we do everything possible to enhance your stay with us. We know we have a busy street close by, and also a train that comes by a couple times a day and that is why we provide the ear plugs. Some people are light sleepers and some it does not bother. I have actually had a guest call to make a reservation and asked to get a room as close to the train tracks as possible because she loved hearing the train. Sorry the check in process was so long, again we want to check our guest in as quickly as possible occasionally we have a guest with a difficult reservation as it sounds like this was the case at your check in. You are right about our breakfast attendant, She has been with us for a very long time and we get so many compliments about her. We are blessed to have such an attentive employee.
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First clue was the rude staff, second was THEY ISSUED EAR PLUGS!!!!! Trains, traffic and noise... Staff is not employable, rude and not helpful,,, not people you want to greet guests!! Agreement to check in was Priceline at 3 pm, I could not check in until after 4pm,
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Response from Stone J, Manager at Quality Inn & Suites Phoenix NW-Sun City
Responded 3 weeks ago
Thanks for taking the time to leave a review. I see you booked your room through Priceline, Must of saved some money. That's great! Very surprised to see your comment about my staff being rude, that is way out of character for any of my staff members. I have said many times that all most all the reviews that I have read and responded to mention how wonderful our staff is. I will not tolerate any abuse of my staff. I have told them that they do not have to stand there and take abuse. That is not right. Thanks again Nomad283917.
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Ants in bathroom. Didn't hurt us, of course, but still not pleasant.
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I have an existing reservation made when this hotel was still part of the Best Western chain. My reservation is fluid as I am returning from overseas. Tried to call the hotel 3 times at considerable expense (no toll free numbers apply from my overseas location)prior but calls are never answered, always just 'forwarded to an operator'. Can find no email address at which to contact these folks. Can anyone provide me with a current, non-Best Western email at which I may contact these folks? Thanks.
They are no longer a part of the Best Western hotel chain. Those of us who had existing reservations received an email from BW informing us that though our reservations and conditions thereof remain valid, we should contact Sun City Inn & Suites directly for changes to reservations. Since I started this string, I have been able to contact the new, non-BW related hotel's employees and have been told they can be emailed. This trip advisor website will not allow inclusion of "HTML or website links" so I am unable to pass their email address on to you.
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Do you allow pets?
Yes we do expect pets. We have special rooms for our four leg guest. We also just created a dog walk at our hotel.
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"any room will be fine"
"If you can get a room way at the back, away from the main street, it might be a bit quieter when the train comes by?"
"Dont stay here"
"If you don't like trains, ask for a room in the back of the building."
"As far away from road as they have."
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PRICE RANGE
US$ 68 - US$ 191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western inn and suites of sun city hotel youngtownbest western youngtownbest western hotel youngtownyoungtown best western
FORMERLY KNOWN AS
BEST WESTERN Inn & Suites of Sun City
LOCATION
United StatesArizonaYoungtown
NUMBER OF ROOMS
96
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