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A Orilla del Lago From main dock - right hand 50 metters - ask for La Casa Rosa, Santa Cruz La Laguna 07014 Guatemala
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Traveller (121)
Room & Suite (14)
Dining (10)

About

#2 of 4 B&Bs / Inns in Santa Cruz La Laguna
Location
Cleanliness
Service
Value
La Casa Rosa based on the lake shore of Atitlan, based in the village of Santa Cruz la Laguna. We have 13 nice rooms, 2 bungalows and 2 apartments. You will be welcome by our new Management that has just started on NOV. 1st. Please stop by and check in with us! we look forward to see you here!
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Property amenities
Free internet
Sauna
Bar / lounge
Diving
Board games / puzzles
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Public wifi
Coffee shop
Restaurant
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Massage
Massage chair
BBQ facilities
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Laundry service
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Room features
Housekeeping
Bottled water
Iron
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, German
187Reviews3Q+A20Room tips
Traveller rating
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H2odiver wrote a review Oct 2020
Valparaiso, Indiana74 contributions17 helpful votes
Beautiful gardens view and deck. I am sure it was popping in the past but was very quiet and chill. Perfect if that is what you want. The owner is soo sweet along with the workers. Hot gas shower 🙏 in a private room. Simple room but it was clean and she gave me a great price. I wouldn't hesitate to return for a night or at least for dinner. She had a set menu so its best to tell her a few hours in advance if you planon dining there
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marta8pacheco wrote a review Jul 2019
4 contributions
We went only to the restaurant and we were very pleased with the flavors, it was just delicious! Great staff too, and a magical view from the lake with its gracious volcanoes. The sunset is simply beautiful. We will surely be back! Thanks for the great food and the kind smiles!
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rosa Lubia G, Gerente at La Casa Rosa
Responded 9 Sep 2019
Thank you Marta, We appreciate your kind review and los forward you come back and stay with un in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter H wrote a review Jul 2019
Mannheim, Germany4 contributions1 helpful vote
Four months ago this beautiful hotel got new local owners. And they're making a great job! The garden is absolutely quiet and beautiful. The food is delicious and the personell and service absolutely lovely. We had a great stay and extended for an extra night.
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Liam Amani wrote a review Jan 2019
1 contribution
This place was beautiful. I have been to several hotels and traveler spots all around Atitlan across the span 10 years. There are some beautiful one but beauty is only one factor that makes a stay pleasant. Going there with a party of 2 for 3 nights was perfect. The staff there were friendly, hardworking and helpful. The food was spectacular especially with being able to look across the water whilst eating. Quite beautiful. The rooms were quaint and cute and we were lucky to have a balcony set up on our floor. Getting to the hotel itself id advise to not wear flip flops seeing as there are a couple steps and small pathways but it is short and goes right to the garden area of the hotel. Over all it was amazing and very nice for couples and solo back packers. They also had larger room available for families. The garden area is well planted and maintained and the open view of the sky to me is a huge plus.
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Date of stay: December 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rosa Lubia G, Gerente at La Casa Rosa
Responded 27 Jan 2019
Dear Liam, Thank you so much for your review. We are really glad to hear about your experience at our place. We currently working hard to make everyones visit a great experience. Again thank you for staying with us and we look forward to your visit in the future :) Sincerely, Pedro & Paulina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
squidfisher wrote a review Jan 2019
3 contributions3 helpful votes
What a lovely place. We stayed here for 3 weeks.Santa Cruz itself is a great place to use as a base as you explore the lake. It's a very relaxed town with beautiful clean water and great views. The hotel is beautiful. I love the gardens all around and the pathways that run through them. There are plenty of places to hangout around the property, to chat or just read a book and relax. The family running the hotel is very nice and helpful. They welcomed us with open arms and made sure our stay was relaxing and comfortable. The beds are cozy, the water is hot, and the views are stunning. I would definitely come here again .
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Date of stay: January 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rosa Lubia G, Gerente at La Casa Rosa
Responded 27 Jan 2019
Hola, We appreciate you choosing stay at our hotel and recommending us to our prospective guests. Again thank you so much and bon voyage :) Sincerely, Pedro & Paulina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Floyd M wrote a review Dec 2018
Denver, Colorado16 contributions3 helpful votes
+1
Our stay here has been fantastic. We originally requested to stay for 2 nights, and ended up staying 2 weeks!! We still haven't checked out, so maybe we stay longer. The location caught our eye as the lancha was pulling into Santa Cruz, so we went to investigate. After speaking with the managers and learning the history of the property, we were amazed to find out all the changes that's recently happened. Apparently the previous managers basically ran this place into the ground, and just didn't do the property or the business justice. We were given a tour of the property by the new manager, he was incredibly kind, patient and inviting (I should mention his English was A+, because our Spanish is not A+) He showed us the immense amount of work they have invested into this place to get it back up on it's feet. Wow! They've really done so so so much. From clearing up the jungle of a garden,(he introduced me to the three gardeners, showing and explaining their progress and plans for development) to completely renovating the buildings around the property. (New paint, light fixtures, sinks and showers, beds, doors, ) almost everything. They've redone the restaurant, bar and cafe area. Have established a large gazebo for yoga, massages, dancing, and parties. This place is so tranquil. It truly is a retreat on the lake. A great base for exploring the rest of the area. The managers also organize tours for the area, and all of Guatemala. Need a brush up on your Spanish? They've got you covered with santa Cruz Spanish school. This place really is the one stop shop. They provide a beautiful and relaxing property to sleep, enjoy the day or night, eat great cuisine (recently brought on a high class chef to prepare all meals). They organize tours and help teach Spanish. When you stay here, you are supporting generations of a local Guatemalan family. Due to our extended stay here, we've become close with the family. Meeting the wife and kids, what a beautiful family. The family done alot of work in community, and is well respected. We went for a short walk and the manager was receiving greetings, acknowledgements and handshakes from almost everyone we passed. This place is the real deal. As I'm writing this review, I'm sitting in the lakeside cafe, admiring the great views of the lake and towering volcanos, hearing the waves wash against the shore,wind rustle the leaves of the many plants and trees, nature all around, many humming birds constantly buzzing around. We for sure will return. And I'll bring my whole family!
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Date of stay: December 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Rosa Lubia G, Gerente at La Casa Rosa
Responded 27 Jan 2019
Dear Floyd, Thank you very much for your review and for joining us at out hotel. We hope you come back in the future and bring your family to stay with us! We wish you safe travels :) Sincerely, Pedro & Paulina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maria N wrote a review Aug 2018
Greensboro, North Carolina8 contributions1 helpful vote
Let me tell you again and cannot express enough that it is more suitable for solo backpackers! I do not recommend this place. Very poor service and don't fall for the pics! No spa there, no TV'S, may come away with bed bugs! I recommend going to the Hostel next door for some real fun and great food!!! I couldn't get out of there fast enough!!!
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Date of stay: August 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Rosa Lubia G, NEW MANAGER at La Casa Rosa
Responded 2 Nov 2018
Helle Families and solo travelers etc... We are a NEW management taking La Casa Rosa Hotel from Nov. 1st. 2018 - We are certainly making changes and updating the rooms quality. We have great atmosphere, peaceful garden and great food! You wont regret to visit us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
palvarez1983 wrote a review Aug 2018
Guatemala City, Guatemala1 contribution
This should be a great place, but our experience was horrible and we do not recommend it. Hot water never worked, unattractive rooms and bad food. But that could have even been forgiven. The worst was the way we saw the manager yelling at his employees. It was enough that he was rude and strange with us, but it is not ok to treat staff in that way. There are plenty of hotels with beautiful gardens and better views in Santa Cruz. Visit them instead.
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Date of stay: August 2018
Rooms
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Uwe C, Director General at La Casa Rosa
Responded 10 Aug 2018
Thank you for your comment. We already fired that manager, I´m sorry for the bad experience you had. Sincerely, Fernando Castro Casa Rosa Adminstrator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angela G wrote a review Apr 2018
7 contributions
The service is really great, all the areas clean and comfortable. ¡The food is awesome! I would totally recommend it. It is also very good located 🙌🏾 The rooms have hot water and the WiFi is quite fast. Is very recommended to families with children, they have an area with games and hammocks.
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Date of stay: March 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marina V wrote a review Feb 2018
2 contributions
If you want an authentic experience where the staff is Guatemaltecan, book here! There is a brand new manager that is completely turning this place around into an epic spot. The staff is extremely friendly and they genuinely want you to feel comfortable and have a good time. There is a “temascal” on the property, the traditional sauna, where they can guide you through a ritual that ends in a jump in the lake! The property is right on the lake with my favorite view of the volcanos in all of Atitlan! The food is great and they are very cautious to keep everything disinfected and clean for visitors to avoid illness (much appreciated). It is a BEAUTIFUL hotel and you are supporting Guatemalans when you stay here. Great vibes, great views, great food. Enjoy!!!
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Date of stay: February 2018
Location
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LOCATION
GuatemalaWestern HighlandsSolola DepartmentLake AtitlanSanta Cruz La Laguna
NUMBER OF ROOMS
15
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LA CASA ROSA (Santa Cruz La Laguna, Guatemala - Lake Atitlan) - B&B Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about La Casa Rosa
Which popular attractions are close to La Casa Rosa?
Nearby attractions include Hotel Atitlan Gardens (4.3 km), Lago de Atitlán (4.5 km), and Atitlan Nature Reserve (4.4 km).
What are some of the property amenities at La Casa Rosa?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and meeting rooms.
What food & drink options are available at La Casa Rosa?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
What are some restaurants close to La Casa Rosa?
Conveniently located restaurants include Crossroads Cafe, Cafe Sabor Cruceno, and Cafe Loco Coffee.
Are there opportunities to exercise at La Casa Rosa?
Yes, guests have access to a sauna during their stay.
Are pets allowed at La Casa Rosa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at La Casa Rosa?
The staff speaks multiple languages, including English, Spanish, and German.
Does La Casa Rosa have any great views?
Yes, guests often enjoy the lake view available here.