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Paxanax, Santa Cruz La Laguna 07014 Guatemala
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Traveller (183)
Room & Suite (27)
Pool & Beach (19)

About

#5 of 8 hotels in Santa Cruz La Laguna
Location
Cleanliness
Service
Value
Whether you are strolling to a romantic sunset dinner, laughing with friends over a cocktail, dining private in your room or enjoying pool-side lunch, our bar and kitchen offers magical experiences infused with flavours of local Mayan hospitality. Play Croquet, take a ride with a Kayucos or our kayak, play beach volleyball, or stroll our beautiful gardens while watching the great variety of birdlife. There is also a great variety of activities on the lake. Some of our favourites include hiking a volcano, scuba diving to see ancient towns hidden on the depths of the lake, visiting the local authentic Mayan towns and Mayan ceremonies. Casa Prana is located next to the village of Santa Cruz La Laguna on the edge of Lake Atitlan. The connection to the property is made only by boat through Panajachel, the main village in the area. The boat of Casa Prana picks and delivers the guests from and to Panajachel, on the arrival and departure days. It is also possible to reach the property through helicopter. Travel time to Guatemala City is around 3 hours by car or 25 minutes by Helicopter. Welcome to Paradise.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Diving
Airport transportation
Wifi
Outdoor pool
Heated pool
Saltwater pool
Yoga classes
Yoga room
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Game room
Hiking
Bicycle tours
Billiards
Patio
Table tennis
Walking tours
Board games / puzzles
Taxi service
Couples massage
Full body massage
Massage
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun terrace
Sun umbrellas
Butler service
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Clothes dryer
Laundry service
Ironing service
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Room features
Bathrobes
Fireplace
Housekeeping
Room service
Safe
Coffee / tea maker
On-demand films
Bath / shower
Seating area
Sofa
Wardrobe / wardrobe
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Romantic
Great View
Languages Spoken
English, Spanish, Norwegian
63Reviews1Q+A12Room tips
Traveller rating
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Most Recent
Marshall wrote a review Oct 2022
Houston, Texas3 contributions1 helpful vote
+1
This place is over the top. One of our best experiences ever. The resort is amazing and service from the team is superb! Seriously, everything is top notch and they pay attention to every detail. The suite, the food, the grounds, the decor … everything was splendid.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vitor Manuel, Marketing at Casa Prana Resort Hotel
Responded 4 weeks ago
Dear Marshal, You are a also over the top, an over the top couple, wonderful style !! Thanks for you presence, we are even, we gave the best of us, you also gave the best of you. This is a kindest review, we humbly appreciate your lovely words. Be happy and safe. Be with Us!! ... And come back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Khristina C wrote a review Sep 2022
12 contributions
+1
We stayed here for close to a week and had an amazing time!! The location is stunning, and is in the middle of the mountains facing the beautiful lake and location. The people that work there are super friendly, nice, and really helpful!! The food at this hotel was incredible, and the hotel even has its own garden. We really enjoyed our experience here and highly recommend!!
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vitor Manuel, Marketing at Casa Prana Resort Hotel
Responded 6 Sep 2022
Dear Khristina, You captured the soul of Casa Prana with your photos; we wish we have captured your senses, your awareness and your heart. You were wonderful with your presence in our paradise. Come back again and again. You will always be shining at Casa Prana and we will always be delighted to serve you the best.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vanessaturner0984 wrote a review Aug 2022
Miami, Florida19 contributions1 helpful vote
+1
Hubby and I stayed here for anniversary getaway,we stayed at the Prana suite , probably one of the most beautiful rooms I’ve ever stayed in! The service from the moment you arrive was very exclusive to your needs. Property was well kept and every detail about this place was absolutely gorgeous! Food was delicious and staff friendly and attentive. Had hard time leaving this place , perfect for a quiet, romantic , peaceful getaway !
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vitor Manuel, Marketing at Casa Prana Resort Hotel
Responded 6 Sep 2022
Thank you very much, dear Vanessa. Thank you for staying us, so gentle, so kind in your appreciation of Casa Prana. Beautiful photos! Lovely people you are. We wish the best to both of you. Come back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tristian B wrote a review Jul 2022
1 contribution
Casa Prana was by far one of the best experience we ever encountered. This villa is pure peaceful paradise . The service is top notch and very detailed oriented . Juan Carlos was the best host you could wish for . He gave us a tour of the property and assisted us with any needs. We will definitely be back again!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vitor Manuel, Marketing at Casa Prana Resort Hotel
Responded 26 Jul 2022
Thanks for your kind review, dear Tristian. It was a great pleasure to have had you and your lovely wife with us. We hope you may have the opportunity to come back to us soon. We will be waiting until then. Be happy and all good with the family. _/\_
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen H wrote a review Jul 2022
11 contributions
+1
Where do I even begin? 8 of us spent 5 magical days at casa Prana. It was the most relaxing and beautiful place I have ever been to and take into consideration I have traveled quite a bit. My friends who have just gotten back from St. Lucia agreed that this place is simply breath taking! Is not just the building but the quality of service! I celebrated my 40th birthday there. I will never forget how special it was! My husband also celebrated his birthday on the same weekend. The tables they beautifully curated for us on both ocasions were nothing but perfection! The staff (specially Juan Carlos the GM) anticipated our needs at every turn! The food was incredible, the drinks were amazing! We traveled to different towns while there and our boat rides as well as our vehicles to and from Casa Prana were always on time. We will book our stay for next year as soon as we can! Don’t walk, run to Casa Prana! You will not be disappointed! It’s literally heaven!
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vitor Manuel, Marketing at Casa Prana Resort Hotel
Responded 10 Jul 2022
Dear Karen, You are really very kind in your review, we thank you for that. We enjoyed your presence, the 8 of you all, good mood, authentic people, quite a pleasure to acquaint with you, truly. As with all our dear guests, it was so important that you felt happy staying in Casa Prana. The satisfaction of our guests is the most important factor driving inner strength and motivation to continue with this remarkable relationship with so many wonderful people from different countries of the world. We wish you the best to you all. Of course, we are waiting for your next stay in Casa Prana. Until then keep safe and be happiest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Keya D wrote a review Jun 2022
1 contribution
Casa Prana’s location and grounds are lovely, one of the best on Lake Atitlan. The staff is friendly and helpful and the food is good. Our trip was tainted by a lengthy power outage that spanned across 3.5 days of our 4 day stay. The outage of course limited access the full menu and amenity options and as you can image was uncomfortable and stressful. Casa Prana is meant to be an exclusive luxury resort. The owners should absolutely have invested in a generator to power the facility in case of intermittent power outages which are common in Guatemala (according to locals.) While CP offered a room upgrade and discounted rate due to the inconvenience of the outage, we would have preferred a relaxing stay with electricity and regular access to water to enjoy the full hotel experience. I hope the owners remedy this issue for the benefit of staff and future guests. Lastly, to assist both staff and guests with understanding each other, all menus should also include Spanish translations.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vitor Manuel, Marketing at Casa Prana Resort Hotel
Responded 26 Jun 2022
Just to clarify the aspects raised by our dear guest Keya in this review. The facts: - The Hotel offered a free upgrade to the top-quality Prana Suite - The guest was entitled with a substantial discount on the services provided - Hot water for bathing was supplied - Quite exceptionally, the Hotel offered to refund an anticipated check-out. The guest decided to stay. The circumstances: We do have back-up through power generator. However, this inconvenience was incredible unlucky as our generator is for maintenance. Upgrades on the power back-up system and electric grid inside Casa Prana are currently in process as we write this. So, this lengthy unexpected outbreak was at the worst timing, however we tried the very best to give back compensation to our guests. Casa Prana made everything possible to grant a high-quality service, despite the inconvenience of lack of power supply. No guest staying in the same period presented any complaint, everyone else was quite happy with their experience. Languages used: Since the first contact to the departure, Casa Prana communicates in Spanish or English language, according to the guest’s choice. All the Service Menus and Guest Information is presented in Spanish or English. The Service Staff is native in Spanish with English as second language. Despite this negative review, we wish much happiness to Keya and Daniel and warmly welcome them again soon back in Casa Prana.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Niclas N wrote a review May 2022
1 contribution
Probably the most beautifull place I’ve been. The atmosphere and scenery is beyond amazing, and the staff will always help you with anything that you may request. The sounds you hear around you when you relax by the pool with some delicious food and drinks can’t be described with words. You really have to experience it.
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vitor Manuel, Marketing at Casa Prana Resort Hotel
Responded 13 May 2022
It was a great pleasure having you with us in Casa Prana. We hope we may welcome you again soon. Thanks from the heart for your dear appreciation of Casa Prana. Be happy, stay safe.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eyvind A wrote a review Apr 2022
2 contributions
I stayed for 8 nights in easter 2022, I have travelled a lot in my life, but I might think this place is the most beautiful place I have ever been! The garden is absolutely stunning, and the staff is so nice. Its really a gem. You can also do a lot of hikes with the hotel boat around the lake, its a lot of cool small villages around the lake. This was my best vacation ever. - Eyvind Alnaes - From Norway
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Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vitor Manuel, Marketing at Casa Prana Resort Hotel
Responded 13 May 2022
Come again Eyvind, You will always be most welcome. Thank you for your enchanting review. Stay safe and be happiest!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Toby wrote a review Mar 2022
23 contributions3 helpful votes
Incredible experience - 5 stars in every sense of the phrase. - property is beautiful and incredibly well maintained. Really cool architecture, buildings, viewpoints throughout. - the people are incredibly nice and helpful. We constantly bothered Juan Carlos via WhatsApp and he was always gracious and extremely helpful in arranging services, taxis, etc. - food is delicious. Highly recommend the French toast and pulique. Definitely go!
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vitor Manuel, Marketing at Casa Prana Resort Hotel
Responded 12 Apr 2022
We tank you deeply on behalf of Casa Prana and all the team for your kindest appreciation of our premises and our service. Next time you come to Casa Prana we will be here to spoil you again with our warm dedication and availability. Stay safe and be happiest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
molly m wrote a review Jan 2022
New York City, New York7 contributions3 helpful votes
The property is a gem with day trips for hikes and shopping to the villages a fun boat ride away. The grounds are spectacular and the staff make you feel tended to but never smoothered. Juan Carlos and the entire team are exceptional. Who knew Guatamala was such a delightful escape.
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Date of stay: January 2022
Rooms
Location
Service
Room Tip: We stayed in the junior suite in the new wing and room was large and we slept with our doors wide...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vitor Manuel, Marketing at Casa Prana Resort Hotel
Responded 13 Mar 2022
Dear Molly, We enjoyed your delicate presence and felt your beautiful energy here in Casa Prana. We wish you all the best in these troubled times. Be always most welcome again to Casa Prana ... And thank you very much for your kindest words, they sure do warm our hearts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$425 - $546 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaWestern HighlandsSolola DepartmentLake AtitlanSanta Cruz La Laguna
NUMBER OF ROOMS
8
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CASA PRANA RESORT HOTEL (Santa Cruz La Laguna, Guatemala - Lake Atitlan) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Casa Prana Resort Hotel
Which popular attractions are close to Casa Prana Resort Hotel?
Nearby attractions include Hotel Atitlan Gardens (3.7 km), Lago de Atitlán (4.0 km), and Atitlan Nature Reserve (3.8 km).
What are some of the property amenities at Casa Prana Resort Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Casa Prana Resort Hotel?
Top room amenities include a fireplace, a view of a nearby landmark, and a view of the mountains.
What food & drink options are available at Casa Prana Resort Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Casa Prana Resort Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Casa Prana Resort Hotel?
Conveniently located restaurants include Crossroads Cafe, Cafe Sabor Cruceno, and Cafe Loco Coffee.
Are there opportunities to exercise at Casa Prana Resort Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Casa Prana Resort Hotel have airport transportation?
Yes, Casa Prana Resort Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Prana Resort Hotel?
Yes, laundry service and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Casa Prana Resort Hotel?
The staff speaks multiple languages, including English, Spanish, and Norwegian.
Does Casa Prana Resort Hotel have any great views?
Yes, guests often enjoy the ocean view available here.