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Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area

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#32 of 49 Hotels in Tempe
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Hawthorn Suites by Wyndham Tempe\/mesa\/phoenix Area
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614 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Paris, Tennessee
1 review
Reviewed 1 week ago

My stay was nothing but disgust. The rooms are falling apart. The couch mattress had so many stains it looked like a murder scene. One big plate, one bowl, one knife and fork. 2 microwaves, the built in didn't work so they put one on the counter. Mismatched knobs on dresser. Staff poorly trained no common sense. Came in on... More 

Thank jyfg2016
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

The room was a decent size with two tvs. Nothing fancy but fit our needs for this trip. Appreciated the fridge and microwave, but the rooms have no kitchen supplies. The location was convenient, but we did notice several occasions of police activity in the area. Pool and hot tub did not seem as clean as I would like, but... More 

Thank Elisaandgeno
El Paso, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

what i noticed twice that at the time of breakfast most of the maid employees were having breakfast from the buffet in the dining area which is inappropriate for guests watching employees taking breaks or eating instead going to an employee lounge.Other than was a good stay.

Review collected in partnership with Hawthorn Suites by Wyndham

Thank abacav22
Los Angeles, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We are repeat customers to this hotel. It may have changed owners. The room was dirty, bathroom sink barely drained, ants in the bathtub, TV was down for the entire hotel the first day and night, woke to the smell of burnt breakfast, staff was unable to help with most issues. Never again.

Review collected in partnership with Hawthorn Suites by Wyndham

Thank Kathleen C
El Paso, Texas
1 review
Reviewed 1 week ago

Rooms are big and spacious. However, towels and bedding, even curtains, had some stains. We had ants in our 3rd floor bathrooms (different rooms). Front desk service in the evening is really lacking. Staff need to be trained on greeting customers walking in. I'm usually not picky about noises but we could really hear cars and sirens right outside the... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Thank jd342016
Bristol, Connecticut
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

Suite was decent size with a kitchen. It served it's purpose although the couch and chairs have seen better days. Very thankful they have 2 TVs & hearty breakfast. Front desk staff was very helpful and personable.

Thank PhillyPhan46
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Starting with check in, the young girl at the desk did not speak very good English. She was very difficult to understand. There was a wire taped across the floor and up the wall, which had come loose and was draped in a manner that someone could trip on it. It went through an open ceiling tile. It looked like... More 

Kurtis M, General Manager at Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area, responded to this review

Thank you for your feedback, My housekeeping supervisor and myself will be looking closer into our linens to be sure we are not dispersing linens as such. We have also fixed our WiFi connection and pullout the cord out of the lobby, I do apologize that was our only way to connect to the Guest WiFi Router, though we did... More 

19 photos of this hotel

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Room/Suite (7)
Dining (3)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hawthorn Suites by Wyndham Tempe/Mesa/Phoenix Located just off 101 Price Freeway near Route 60, Hawthorn Suites by Wyndham Tempe hotel, near Sky Harbor International Airport, combines southern hospitality with the comforts of home. Our Tempe, AZ, hotel provides easy access to all major highways, including Interstate 10 and Loops 101, 60 and 202, and is convenient to Mill Avenue District, Arizona State University and Sun Devil Stadium.Start each morning with a free hot breakfast buffet, then workout in our fitness and exercise center and unwind in our spa. Make a splash in our outdoor pool or enjoy a relaxing soak in our hot tub. All suites feature free high speed Wi-Fi Internet access, two 32" LCD TV's in each room, microwaves, refrigerators and in-room safes. Handicapped-accessible suites are available, and kids 17 and under stay free with an adult. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area

Address: 2301 E Southern Ave, Tempe, AZ 85282-7637 (Formerly Hilton Garden Inn Phoenix Airport)
Region: United States > Arizona > Central Arizona > Tempe
Price Range: ₹ 5,141 - ₹ 10,487 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Tempe Hotel Tempe
Hawthorn Suites Tempe
Tempe Hawthorn Suites
Hawthorn Suites Phoenix
Hotel Style:
#1 Green Hotel in Tempe
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area staff and other travellers.
2 questions
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Tempe, Arizona

if you had prior knowledge that the cab wasn't doing a deal, why would you take it? At that point it's your fault. And ultimately your responsibility. My family has stayed at this hotel many times. and recently met the girl at the front desk your review givers the wrong impression of her. in fact i was in line when you came. i remember specifically because of your nasty attitude toward the girl.. and asked the kind man next to her who was helping us not to put my family next to you. Taking the first cab was your decision to make. You should have called the hotel to verify the cab company. You had demanded she pay the difference for your incompetence. I'm surprised she was so calm and reserved. Next time I'd pay a little more attention to your actions if i were you.

On a good note: unfortunately i had booked my room with the hawthorn in chandler by mistake. The man helping me Chris i believe was helpful in making a new reservation and even called the other hotel to confirm that my friends reservation was made there. The girl Jordyn? i believe the other receptionist was quick to give her apologies for the scene the lady has caused.overall it was a hectic morning but the attentiveness of the receptionist made it a little easier to bare. I enjoy this hotel and the staff.

I had read the reviews regarding "the smokers section" yes this is a non smoking hotel. Smoking is not allowed in side the rooms or building. However you can smoke out front. Many guests do live here due to their own personal life's ranging from flooded house, sick family, hard times...ect But they are far from"Sketchy" Very social in a good way. welcome you in and out and also do their part to keep this hotel clean. (they aren't messy) They are good people in rough situations

10 months ago

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Questions? Get answers from Hawthorn Suites by Wyndham Tempe/mesa/phoenix Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from AZ101”
 of 5 bubbles PhillyPhan46, 9 Nov 2016 | Read review
“Any room not facing the freeway. Too noisy.”
 of 5 bubbles LAURIEWHI, 7 Nov 2016 | Read review
“the third floor suite on the even side overlooks the parking lot”
 of 5 bubbles annonymously366i, 11 Sep 2016 | Read review
“Perhaps the northwest corner of the hotel would be quieter. I was on the east side by a busy street, but it didn't bother me.”
 of 5 bubbles rskinner2016, 30 Jun 2016 | Read review
“away from the street”
  • Clean tub, toilet & sink
  • Bedroom
  • sofa - living room - food preparation area
 of 5 bubbles xfooey, 29 May 2016 | Read review
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