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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

362 reviews
#36 of 53 Hotels in Tempe
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Traveller (92)
Room & Suite (50)
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Overview
  • Excellent20%
  • Very good31%
  • Average19%
  • Poor15%
  • Terrible15%
Travellers talk about
“happy hour”(28 reviews)
“executive suite”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (362)Write a Review
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All reviewshappy hourexecutive suitefree social hourmall across the streetjoe's crab shackfull hot breakfastwafflesflat screenstayed here for one nightbeds were very comfortableduring spring trainingthe room was nicepool and hot tubairportarizonaphxrates
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101 - 105 of 345 reviews
Reviewed 11 March 2016 via mobile

Stayed here on the last night of our cross country road trip. I hate motels, So I was very disappointed when I got to my "hotel" and it was actually a motel with all outdoor entrances. The place looked like it needed renovation bad inside...More

1  Thank adventuresofkambie
Response from Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 15 March 2016

I am sorry that your recent stay did not exceed your expectations. Many of our guests appreciate that all of the doors of our studios & suites have convenient access to all of our public spaces, as it makes it substantially easier to get in...More

Reviewed 6 March 2016

We wanted a hotel close to the airport for a late night arrival, and the Hotel Tempe seemed just right - at least via web site pictures. The location was handy, but the hotel was a big disappointment. The place is old and tired, and...More

Thank Polly L
Response from Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 7 March 2016

On behalf of our staff, I am sorry that your recent stay did not exceed your expectations, as is our goal with each and every guest. It appears the setting on the light switch may have been modified by another guest, as there is a...More

Reviewed 4 March 2016

I have to say I think this was pretty much one of the worst hotels I have ever been at. My husband and I and another couple went there because it looked nice on line and had 3 stars. Well it is not worth 1...More

1  Thank Jacqueline O
Response from Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & SuitesResponded 7 March 2016

As I mentioned during our time speaking on the patio that evening, I am very sorry for the communication issues that resulted in your stay not being up to our exacting standards. I have met with the Front Office Manager, Housekeeping Manager, and our maintenance...More

Reviewed 1 March 2016 via mobile

Well my fault for thinking a 3 star was anything other than a two star with lipstick. Clean-ish room, good price (of course) not too noisy. Not quite the "studio" I had hoped it was. Check in and staff were great no issues. Food close...More

Thank Robert S
Reviewed 26 February 2016

I have stayed at hundreds of hotels over my business career and this place ranks near the bottom. Room smelled awful, Internet was beyond weak. Breakfast was worth the price which was free. Did get a couple free beers or wine at their happy hour....More

3  Thank Jerry D
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Free Parking
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Bar/Lounge
Hot Tub
Tennis Court
Details
Price range
US$ 75 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 75 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (92)
Room & Suite (50)
Pool & Beach (5)
Dining (4)
Hotel & Grounds (62)
Bathroom (10)
Business Centre & Event Rooms (1)
Questions & Answers
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Robert O
28 November 2017|
AnswerShow all 4 answers
Response from Brenda H | Reviewed this property |
Warning Dont Stay There.. Very disrespectful Manger,, Hard Old Beds
0
Votes
onorman425
8 June 2017|
AnswerShow all 3 answers
Response from Chris S | Property representative |
I am new to this location and just finding out where things were not being done. Was this question answered for you at all? If not, the answer is yes. Sorry for the late response.
0
Votes
AshleyBecker
23 February 2015|
AnswerShow all 2 answers
Response from Chris S | Property representative |
I hope you enjoyed the room. I am new to the hotel and just seeing this question for the first time. Please forgive our tardiness.
0
Votes
Room Tips
"I like the back or the left side of the hotel."
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"All the rooms are great!"
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"Stay away from this property, cleanliness need some serious improvement"
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"187 next to the pool"
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