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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

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Hotel Tempe\/Phoenix Airport InnSuites Hotel & Suites
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329 Reviews from our TripAdvisor Community

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Showing 313: English reviews
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Flagstaff, Arizona
Reviewed 2 days ago NEW

We were looking for a park and fly hotel and this is what we ended up with through priceline. I will say the rooms are not as nice as the picture but the staff was super friendly and accommodating and we ended up with an executive suite. Since we got this on Priceline, I think we had to pay $20...

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Helpful?
Thank matt v
Rancho Cucamonga, California
Reviewed 5 days ago NEW

Was a very nice stay here had ground level suite Pool view. Even though it doesn't have modern decor it was very clean. King size bed was very comfortable. Arrived on Saturday and yes there a lot of children in the pool but on Sunday it was almost empty. The staff was extremely nice and only positive responses when asked...

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Helpful?
Thank tmshortsales
Management response:

Thanks for the nice review. We will be upgrading our hotel a little this summer, getting new furniture and what not, so I believe we will have a fresher face next time we see you. We appreciate you choosing the Tempe Hotel Phoenix Airport.

Toronto, Canada
Reviewed 1 week ago

Amazing room and amazing service. Vamia at the front desk was very helpful. Great breakfast and good pool area. Stays open till late at night. Kids had a blast. didn't want to leave Location is very convenient just off the highway and the Arizona mall is across the street and lot of food joints close by. They have a social...

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Helpful?
Thank ScarboroughMirror
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am glad that your recent stay with us earned a 5-star review! It is our goal that all guests have a similar experience, and I am glad to see that Vania at the Front Desk helped make that happen. Our Complimentary Buffet Breakfast and Social Hour are quite substantial, and add great value to the stay here for our...

Reviewed 3 weeks ago via mobile

This hotel looks great and updated online, however once you step foot into your room, you'll quickly realize how run down and poorly cared for this property is. Our room smelled musty and like smoke. There's definitely a grimey feeling to the whole hotel. I didn't want to sit down on the couch or even think about laying on the...

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Helpful?
3Thank Olsoncjj22
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

We are undergoing various property upgrades this coming summer, and I would like to hear where you feel we can focus our efforts to have the greatest impact. I am sorry your stay was so short, and I hope to have a chance to speak with you directly. Please contact me directly at 480-897-7900 x437 or aschanze@innsuites.com so I can...

Tucson, Arizona
Reviewed 3 weeks ago via mobile

Let me start by saying I've lived in Arizona almost my whole life so when I booked this Inn Suites I knew it would be better than a Motel 6 but not as nice as an Executive Suites Inn, hence the lower rate. We chose this hotel because we needed the space (two queens and a sofa sleeper) to sleep...

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Helpful?
Thank kimghi2016
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am glad to see that our front desk staff agents were a highlight of your stay. We do offer special park-n-fly rate packages during the slower times of year, however we don't offer them in March or as we don't have any additional parking during those dates. I apologize that they have listed that as an option we offer...

Reviewed 3 weeks ago via mobile

First visit to Pheonix and will never stay here again. The walls are very thin and you can hear everything through them. There is a gentleman's club next door and the hotel gets a party crowd staying there. We had a lot of problems with rowdy guest waking us at night. The beds are not comfortable at all. The hot...

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Helpful?
3Thank Mario C
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am so happy to see that during your recent visit, our wonderful breakfast and happy hour, combined with our ideal location, were a highlight of your stay. I am surprised to hear that you did not find our beds comfortable, as they are one of our most praised items on our property (with numerous guests inquiring to purchase them...

Bonney Lake, Washington
Reviewed 4 weeks ago

Staff and reception: very professional and courteous staff Parking: mostly easy enough to find a spot and big enough spots for our gigantic rental minivan Rooms: Okay so here is where it gets dicey. With a hotel like this, you can read every review and still have no clue. My husband got the room through Hotels.com . I'm beginning to...

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Helpful?
2Thank riverturtle
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for letting us know where our staff can improve the services that we provide our guests. Our Houseman are all trained to collect the bags immediately after getting them down from the 2nd floor, and I apologize that the staff member that evening did not follow their training, and left for an airport pickup in the middle of...

Denver, Colorado
Reviewed 4 weeks ago

This "hotel" is disgusting!! They were late checking us in and then could not provide bedding or towels to accommodate our family. We made several trips to the front desk because apparently they were too busy for us. Our room was supposedly an "updated" room?? When? 1970? We were tucked away in the corner with views of a laundry room...

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Helpful?
4Thank Pamela G
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

I am so glad to hear that Andrew was a highlight of your stay, and that you enjoyed our plentiful breakfast buffet, which is one of our most praised of our many InnSuites Extras. Your suite was fully renovated in 2015 with new wall vinyl, new carpeting, furniture, seating, lighting, mirrors, artwork and draperies. I am sorry that the location...

Tampa, Florida
Reviewed 15 March 2017

Hotel is old looking and the staff not always friendly,especially if you bring a pet. They say they are pet friendly but not really. The rooms need to be updated the whole building is dated. Some of the rooms are better than others.

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4Thank hblp3
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Our hotel certainly is pet friendly, with a certain number of specific rooms set aside for travelers with pets, and pet beds available for all of our pet rooms. Please make sure to reserve directly at our front desk when traveling with a pet for the easiest stay. We are in the middle of a multi-year renovation plan for our...

Barrie, Canada
Reviewed 7 March 2017

We stayed at the hotel from January 29th to February 19th, and had a genuinely a wonderful stay, and the staff had a great part of our excellent stay. We had stayed here 2 year previously, and enjoyed the hotel and all it had to offer, so we booked it again for this extended stay, and even asked for the...

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Helpful?
2Thank Snowcruiser54
Adam S, General Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your 5-star review. I am glad to see that your stay exceeded your expectations, as is our goal with all of our guests. I am glad that you enjoyed the wonderful family environment among the many winter visitors that come down from the upper midwest & Canada every year; some for 33+ years! For the many reasons...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Tempe hotels for hotel accommodations, free amenities and superior service in Phoenix/East Valley-area. Delight in magnificent mountain views. Enjoy nearby ASU, golf courses, renowned attractions, decadent dining, spectacular shopping options and exciting sports events around the Phoenix/Chandler/Mesa/Gilbert area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Shuttle to Sky Harbor 6am-10pm Daily, Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 

Additional Information about Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

Address: 1651 W Baseline Rd, Tempe, AZ 85283-1047
Region: United States > Arizona > Central Arizona > Tempe
Price Range: ₹ 4,081 - ₹ 6,931 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hotel Tempe/Phoenix Airport Inn Tempe
Hotel Tempe/Phoenix Airport Innsuites Hotel And Suites
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites staff and other travellers.
2 questions
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Tucson, Arizona

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Questions? Get answers from Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“187 next to the pool”
ScarboroughMirror, 13 Apr 2017 | Read review
“Choose a different hotel”
pamelag16, 24 Mar 2017 | Read review
“Ask for a pool view room and you'll be close to the breakfast buffet as well. It is in a small out-building with patio and rooftop seating.”
558russp, 3 Mar 2017 | Read review
“Voice it - talk to a receptionist about your preferences to see if they can accommodate.”
  • Roof deck
  • The room I stayed at. It had pool view.
elenamP6030TF, 29 Jan 2017 | Read review
“Get a room on the first floor if you don't want to lug your luggage up the stairs as I did not see any elevators”
debbiem286, 1 Nov 2016 | Read review
5 of 5