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Best Western Plus Tempe By The Mall

PricelineUS$ 73*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 157*
US$ 73*
Great Deal
US$ 80*
US$ 76*
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Best Western Plus Tempe By The Mall
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765 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Tempe By The Mall
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Showing 722: English reviews
Reviewed 9 September 2015

Pleasant staff, good location, CLEAN! Have stayed here many times traveling by auto and plane (close to airport with shuttle service!). Well priced for the average tourist wanting comfort and cleanliness.

Review collected in partnership with Best Western
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Helpful?
Thank Charles L
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Thank you Charles L Thank you for this encouraging review of our hotel. It is so nice to hear you stay hear many times as we thank you for your loyalty and hope you will continue to choose to stay with us. Have a great day Charles L

encinitas, ca
Reviewed 8 September 2015

I have stayed at this hotel a few other times starting in 2007 until now and the service is always the same ( excellent ). The staff are courteous and professional The property and rooms are clean The breakfast area is very roomy and the breakfast is more than adequate. The fitness room and pool are well maintained.. When I'm...

Review collected in partnership with Best Western
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Helpful?
Thank hojoen
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Thank you for your review hojoen This is so very nice to hear, that we have such an honor of giving our guests a wonderful experience, and consistency. Please share your experience with friends and family as we look forward to having you back.

Ft Wayne, United States
Reviewed 3 September 2015

Location was right off of the highway and close to phoenix. Restaurants, shops and mall nearby. Breakfast was satisfying and lobby was decorated beautifully. Great place to stay and will stay there again if in the Phoenix area.

Review collected in partnership with Best Western
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Helpful?
Thank Ruth C
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Ruth C thank you for your review. Thank you Ruth C for your lovely positive review. Please share your experience with family and friends we'd love to have you back with us.

Reviewed 2 September 2015

You are going to like this hotel. I stay at it whenever I need to park and fly. The rooms are spacious. The staff is great. there are other hotels in the area that are a little bit less, but I prefer to pay just a little more and stay at the Best Western Plus by the Mall.

Review collected in partnership with Best Western
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Helpful?
Thank Saintmaker
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Saintmaker thank you for this review... We love to hear such great things about the hotel, especially the staff. We really want our guests to have a great experience when they stay with us. Thank you for choosing us, we appreciate it and we look forward to having you back with us.

State College, Pennsylvania, United States
Reviewed 2 September 2015

I looked through review after review of hotels in Tempe trying to find a good hotel relatively cheaply. I ALWAYS stay at Holiday Inn or Holiday Inn express if I can find one close to where I am going because they consistenly clean. This hotel got great reviews and was at LEAST 20...maybe even 30 dollas cheaper by a night....

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Helpful?
Thank Susan P
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Thank you for your review Susan P What a nice review of our hotel Susan P, this is such a pleasure to hear. I am so glad your stay went so well, especially in the lovely weather we had in August. I hope you and your family find your way back to us in the future. Good day, Susan P

Franklin, Texas
Reviewed 31 August 2015

The front desk staff are very rude except Miguel he was very nice. The shuttle drivers where also very nice and caring. The rooms were nice but needs some updates, but they were clean. My room on the other hand didn't get cleaned daily. And they did not put enough towels in the bathrooms. The TV's were horrible they didn't...

Review collected in partnership with Best Western
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Helpful?
Thank Brittney M
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Brittney M Thank you for your review. I thank you for the kind words left for Miguel, and shuttle drivers. I apologize for any inconvenience you experienced with your stay, we strive to provide superior customer care to each and every one of our guests. We will be utilizing your feedback to improve on the necessary areas. Brittney M we...

Reviewed 27 August 2015

booked this hotel based on the reviews on trip advisor. The room was ok but the bed had a big metal pole sticking out of the middle of the side of the bed. My ankle was bruised getting out of bed. When i called to complain about it they said I'm sorry and that was it. Staff seemed unconcerned about...

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Helpful?
Thank Mary Kay H
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Good Afternoon Mary Kay H Thank you for your review, I really hope you know that we apologize for any inconvenience you experienced with your stay. We will review and make the changes necessary to maintain our standards. I can assure you our staff is very concerned and I apologize that you felt any different. I do hope we have...

Reviewed 25 August 2015

We were visiting Phoenix for a high priority medical consultation, and this could have made the hotel stay anxiety-producing. Best western gave us a great experience, which improved the nature of the whole visit.

Review collected in partnership with Best Western
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Helpful?
Thank 51allanm
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Thank you 51allanm for the review I am pleased your medical consultation went well, and that we were apart of that. It is very nice to hear about your experience with our hotel. I hope you will be able to visit us again in the future on a much more leisurely stay. Take good care 51allanm and we look forward...

Palos Verdes Estates, California
Reviewed 18 August 2015

Did not like the location, etc. The clock in the room really did not work correctly . The heating & cooling system was also not working correctly. Breakfast was a so-so type ! For a "PLUS" it should have a better selection of food.

Review collected in partnership with Best Western
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Helpful?
Thank RANCHET
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

RANCHET Thank you for your review We thank you for staying with us, we value all feedback and are always looking to improve in the necessary areas. I hope you will decide to give us another chance and stay with us in the future. Have a great day

Stuttgart, Germany
Reviewed 11 August 2015

As a business traveler it was ok to stay there one night. It is a typical US style Hotel. At this time it felt very crowdy with lots of young people during the night. The breakfast is typical US style which makes it hard to appraise as a European. The staff was friendly so far. It was ok to stay...

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Helpful?
Thank Nico K
Randy F, Manager at Best Western Plus Tempe By The Mall, responded to this review

Nico K thank you for your review I thank you for your stay with us, and apologize for not living up to your standards. We will take your feedback and continue to develop and grow as we want each guest to take away a wonderful experience with their stay.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 

Additional Information about Best Western Plus Tempe By The Mall

Address: 5300 South Priest Drive, Tempe, AZ 85283-1049 (Formerly BEST WESTERN PLUS Tempe by the Mall)
Region: United States > Arizona > Central Arizona > Tempe
Price Range: ₹ 4,860 - ₹ 8,749 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Tempe By The Mall 2.5*
Number of rooms: 157
Reservation Options:
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Family Hotel in Tempe
#6 Business Hotel in Tempe
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Tempe By The Mall staff and other travellers.
7 questions
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8 months ago
Glenwood Springs, Colorado
over a year ago
Glenwood Springs, Colorado
over a year ago

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Questions? Get answers from Best Western Plus Tempe By The Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near the lobby as it's too noisy, especially at 6am when cleaners assemble and breakfast is being prepared.”
268trishw, 29 Nov 2016 | Read review
“Lowest floor has lobby noise.”
drmarv036, 22 Nov 2016 | Read review
“I wouldn't have a preference”
jerryp141, 17 Nov 2016 | Read review
“W e stayed on 2nd floor facing street, a little noisy but had a good nights sleep.”
MargaretG380, 1 Nov 2016 | Read review
“Never show your best welter voucher until your room has been assigned.”
azcheesefan, 21 Aug 2016 | Read review
5 of 5
Priceline
US$ 73* /night
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Expedia.comUS$ 80
Booking.comUS$ 76
AMOMAUS$ 157
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Prices are for 1 room, 2 adults
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