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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
All reviewsbest westernswafflesarizona millsfront desk staffphoenix areawithin walking distancegreat place to stayclean roomspool and hot tubthe shuttle drivereasy accessconvenient locationvery nice hotelgreat roomfree shuttlefree breakfastparking lot
We wanted to quickly find a hotel at midnight, since our layover was 7 hours long at the airport. We found this Best Western only 3 miles away. The lobby was quiet and the staff helped us quickly for us to get a few hours...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Great experience pleasant stay would recommend to everyone location is very convienant for all Tempe attractions beautiful pool wonderful breakfast and updated rooms plenty of parking and bicycle friendly
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Bradley G
Response from Traves S, General Manager at Best Western Plus Tempe By The MallResponded 6 January 2018
Thank you for all the nice comments. It does not get much better than this!
Best Regards.
Stayed at this property for a week back in February. I was there for a week for business. The stay was great thanks to David, the shuttle driver, and front desk agent, Tyler W. I left a review back at the beginning of March. But...More
The hotel appears to possibly be in the middle of a renovation. The room looked like something out of the 70's with visible stains on the carpets. The pillows were extremely small, looked more like throw pillows than actual pillows. The pool and hot tub...More
Thank chifan12
Response from Traves S, General Manager at Best Western Plus Tempe By The MallResponded 3 weeks ago
Hello chifan12,
While we thank you for your comments about our wonderful staff and new renovation, we are sad to hear about the other matters. We can assure you that guest room satisfaction is our number one priority and our pool and fitness area are...More
Spent a Saturday night, 3/24, after help cleaning out my father in law’s, wife’s dad, house after he passed. First the prices were crazy in the area, spring training for baseball was going on in the area. Second the staff on Saturday was very polite...More
Thank killemall2017
Response from Traves S, General Manager at Best Western Plus Tempe By The MallResponded 3 weeks ago
Dear killemall2017,
Thank you for your revision from your review in medallia, we were not aware of the hypodermic cap or agents attitude. We apologize for the inconvenience and will definitely take this change in your story seriously and look into it. Again, please accept...More