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Windmill Suites in Surprise

Orbitz.comUS$ 89*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Windmill Suites in Surprise
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486 Reviews from our TripAdvisor Community

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There are newer reviews for Windmill Suites in Surprise
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Showing 485: English reviews
Cottonwood, Arizona
Reviewed 3 August 2015

The staff members were friendly and helpful. The room was older but very clean and quiet. The room set up (Jack and Jill bathroom with an additional sink in the bedroom, two televisions makes it idea for business travelers sharing a room. I loved the lemon water in the lobby and by the elevator. The only negative comment would be...

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Helpful?
Thank pastorix
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay at Windmill Suites in Surprise. I have passed on your kind words concerning our staff. ( Everyone loves a pat on the back and they are so good they have almost come to expect it. ) On these extremely hot Arizona days there is nothing better than coming in from...

Kansas
Reviewed 2 August 2015

Sometimes I am very skeptical of reviews, both good and bad. I asked for a room in the pet section, as I was visiting my son in the area and he has a Husky. I was expecting them to stay a night or two. Since it was mid July, the dog was shedding. I explained the situation to housekeeping, and...

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Helpful?
Thank Rick C
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you so much for taking the time to review your stay at The Windmill Suites in Surprise. We very much appreciate that you did register your pet with the front desk and for insisting on taking care of his shedding yourself, how ever we consider your pet to also be a valued guest and therefor we are always happy...

Savage, Minnesota
Reviewed 22 July 2015

We chose this hotel because of the location to Sun City and Sun City West. PROS: Location, quiet, clean, breakfast was very good CONS: This hotel needs updating as well as the pool/area. We did not realize they offered bicycles for use, so upon inquiring we were told one had a flat tire. It would have been great customer service...

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Helpful?
Thank Ann C
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay at the Windmill Suites in Surprise. Let me start by assuring you that we do not allow pets in the food area and your review was helpful in as much as I used it as a training tool with the front desk staff. The reason we do not have a...

Elk Grove, California
Reviewed 16 July 2015

We stayed here for almost a week while our grandson played in a baseball tournament. The hotel while old, was very, very clean. Had a living room, bedroom, kitchenette. The service was excellent and was always friendly. If you are looking for luxury, this isn't for you, but if you are looking for a friendly, clean place to stay this...

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Helpful?
Thank Pat M
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you so much for taking the time to review your stay at Windmill Suites in Surprise, while you are right our building isn't new, we do take a lot of pride in its up keep and cleanliness. I will pass on to my staff your kind words and we are looking forward to your return next time you are...

San Diego, California
Reviewed 10 July 2015

Big room, sitting area, kitchen, 2 TV's, 2 comfortable beds and a pullout couch for less than $90 a night. Clean, spacious, and friendly. Would definitely stay here again and definitely recommend it. Great value.

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Helpful?
Thank Pedro C
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you so much for taking the time to review your stay at Windmill Suites in Surprise. It is always nice to see that a guest has appreciated everything that they received for a reasonable price. We may not have a lot of bells and whistles but as you pointed out we do offer large clean rooms, sofa beds and...

Seattle, Washington
Reviewed 6 July 2015 via mobile

Surprise, AZ had several surprises for me to ponder. The Windmill Suites, unfortunately, did not unwrap the positive package I was seeking. Yes...we get what we pay for, don't we? My money paid for a subquality room. However, I wasn't expecting much. The customer service, however, was dreadful. The night attendant hanging out at the front desk with her boyfriend(?)...

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Helpful?
2Thank Berlin01
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay at Windmill Suites in Surprise, I must say I was quite surprised by your observations as we usually rate very high in our guest/employee relations. I would appreciate it if you could take a minute to give me a call as I would like to rectify any problems we may...

Eagan, Minnesota
Reviewed 5 July 2015

My wife and I have stayed at The Windmill and have had great experiences every time with both the staff and the facilities. Last time in Surprise, we tried a neighboring motel that didn't compare as well. We are going back.

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Helpful?
Thank robert k
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Well, welcome back and thank you for taking the time to let us know that you tried a competitor and returned. We are always sad to see a guest jump the fence for the greener grass so to speak but it's always worth it when we see the reviews that point out that you came back. Looking forward to your...

Surprise, Arizona
Reviewed 4 July 2015

My husband and I stayed at the Windmill Suites mid May 2015 while we were looking for a home in the area. I booked our stay through expedia and got a really good rate. This is the only reason I am giving 3 stars. We arrived early on a Sunday and were not able to get an early check-in. That...

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Helpful?
Thank Sheri C
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay at Windmill Suites in Surprise. As a team we are very sorry that we failed to make your stay a pleasant one. We do have planned updates on our T.V's and new carpet in the works we are happy to report. We do try to accommodate early check ins when...

El Dorado, Kansas
Reviewed 2 July 2015

As hot as it was in Phoenix Az Staying at the Windmill Suites 6/27-28/2015 in Surprise was a bright spot. The staff was most helpful, the room was perfect and had a great view of the pool. House keeping was excellent, used the business center everything worked great. The only reason I did not mark excellent was the decor and...

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Helpful?
Thank Charles M
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Thank you for your kind review of your stay at Windmill Suites in Surprise. Like everyone else we as a team always like a pat on the back once in awhile that lets us know we are getting it right. We are currently working on new T.V's It is definitely time to put out to pasture the old ones but...

Brigham City, Utah
Reviewed 30 June 2015

We returned this year with a large group of youth for an overnight at the Windmill suites the beginning of June, 2015. From the first contact with Kathaleen as we began our trip to the final payment as we left the next morning, everything was handled professionally and with a concern for our group and our comfort. We were excited...

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Helpful?
Thank NedGrimley
steven r, General Manager at Windmill Suites in Surprise, responded to this review

Wow...What an amazing review. I usually start my trip adviser answers with a thank you for your time and I like to mention all the good or bad points that are made in a review so that the guests are aware that I do read all of them completely and take the comments to heart. My management team will often...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous hot breakfast featuring Belgian waffles, Eggs, Bacon, Gravy and Briskets, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 

Additional Information about Windmill Suites in Surprise

Address: 12545 W Bell Rd, Surprise, AZ 85378-9736
Region: United States > Arizona > Central Arizona > Surprise
Price Range: ₹ 4,394 - ₹ 6,398 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Hotel Style:
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
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Questions & Answers

Here's what travellers have asked, with answers from Windmill Suites in Surprise staff and other travellers.
4 questions
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10 months ago
Wichita, Kansas
over a year ago
Saint Joseph, Missouri
Tappahannock, Virginia

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Questions? Get answers from Windmill Suites in Surprise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room with direct access to the pool. You will also be close to the lobby where the Internet connection is better.”
14Bruno, 9 Apr 2017 | Read review
“Carpeting in room (303) was worn out. Seams were separating and could be a trip hazard. Night lighting in the bathroom would be beneficial. ”
464marlenej, 27 Mar 2017 | Read review
“large rooms, well maintained, clean, large windows, quiet”
bgarena78, 12 Mar 2017 | Read review
“Ask for poolside! Beautiful view of pool and small pond and green grass!”
jmullins2017, 20 Feb 2017 | Read review
“Room 118 is the best.”
wenrenken, 9 Feb 2017 | Read review
5 of 5
Orbitz.com
US$ 89* /night
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Booking.comUS$ 91
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TravelocityUS$ 89
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Prices are for 1 room, 2 adults
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