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Windmill Suites in Surprise

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Traveller (124)
Room & Suite (66)
Pool & Beach (15)
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Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(80 reviews)
“living room”(31 reviews)
“green carpet”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (577)
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Traveller rating
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All reviewsfront deskliving roomgreen carpetsun city westbell roadprint out our boarding passeslibrary of booksphoenix metro areawafflesbreakfast roomice watertwo sinksstay there againpool and hot tubsausagespring traininggreat place to stay
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181 - 185 of 576 reviews
Reviewed 7 January 2017

The rooms were very clean. The front desk staff was excellent. The rooms need updating and newer digital supports. Breakfast was good. It is just due for a renewal. We were comfortable, felt safe and got good sleep.More

Thank BilleeS_12
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 9 January 2017

Thank you so much for your review and your kind words regarding our staff, they are very much appreciated and I will pass them on. I am glad that you enjoy our breakfast as we try to accommodate every ones tastes and usually get it...More

Reviewed 3 January 2017

We liked the way the room was set up. Pocket door seperating bed room from living space. Bathroom setup was well done. Staff was friendly and helpful. Room was quiet and comfortable. Definitely would stay again. We had a dog friendly room. Windmill was recommended...More

Thank mcdpm
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 5 January 2017

Thank you for taking the time to review your stay with us and please thank your family member for the recommendation. We hope that we will see you and your fur baby again next time you are in the Surprise area.

Reviewed 28 December 2016 via mobile

This is a reliable, comfortable, and reasonably priced hotel. We love the suite-style design and the beds are VERY comfortable. Staff is welcoming and the grounds are clean. They have a free breakfast before 10am in the lobby area.More

Thank itsvegasbaby858
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 30 December 2016

Thank you for taking the time to review your stay with us at Windmill Suites in Surprise. We know time is valuable so we always appreciate when a guest values their stay enough to go on line and share their experience with the traveling public....More

Reviewed 26 December 2016

This is my favorite place to stay in Surprise AZ. It is very comfortable and the people who run it are familiar and have been there for many years. This is an older facility but very well maintained. Air conditioning units are mounted in the...More

Thank Clifford A
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 28 December 2016

Thank you so much for your glowing review of your stay with us, which of course I will pass on to our staff. As with you, we also enjoy familiar faces and are always thrilled to see our repeat guests return. Looking forward to seeing...More

Reviewed 26 December 2016 via mobile

Sadly, the rating scale doesn't allow me to rate this lower than one star. We reserved a room with credit card over a month ago. Our flight was delayed and we were running late. Husband called hotel to let them know we would be arriving...More

Thank rodrigjd
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 28 December 2016

We were very sorry about the confusion with your reservation, and I must admit a little surprised to read your review. We did place you at our other property immediately and comped 2 nights for you, also giving you a free night coupon for a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 85 - US$ 113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 85 - US$ 113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (124)
Room & Suite (66)
Pool & Beach (15)
Dining (8)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
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Mama2_ella
23 July 2016|
AnswerShow all 2 answers
Response from Retiredbarnqueen_10 | Reviewed this property |
4 PM, but if you are earlier, they have a very nice lobby,to wait in.
0
Votes
Linda K
14 October 2015|
Answer
Response from sunmgr |
Great question there are many restaurants with in walking distance to the hotel. Across the street there is Lou's Tivoli garden, Burger king, Wendy's, KFC and Subway. Many more with in 2 miles of the hotel
0
Votes
ki0
17 January 2015|
AnswerShow all 5 answers
Response from steven r | Property representative |
Thank You for your question our hotel is located 3.1 miles from surprise stadium home of the KC Royals and the Texas Rangers. just a short drive west on Bell Road to Bullard. Please give us a call if we can answer any other... More
0
Votes
Room Tips
"Do not get a room on the first floor unless you have pets with you as those are the rooms used for pets."
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"Absolutely beautiful!!"
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"Beds are awesome. Need to get regular size pillows. The 6 little pillows are not confortable at all. Maybe..."
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"We be nice if the hotel offered a TV check out process."
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