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Windmill Suites in Surprise

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Traveller (124)
Room & Suite (66)
Pool & Beach (15)
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Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(80 reviews)
“living room”(31 reviews)
“green carpet”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
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Reviews (577)
There are newer reviews for Windmill Suites in Surprise
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All reviewsfront deskliving roomgreen carpetsun city westbell roadprint out our boarding passeslibrary of booksphoenix metro areawafflesbreakfast roomice watertwo sinksstay there againpool and hot tubsausagespring traininggreat place to stay
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11 - 15 of 576 reviews
Reviewed 4 April 2018

We were not aware that they were doing renovations when we booked the hotel but other than the breakfast area not really being set up (juice in a bowl to dip from) there was no noise. My husband loved the pool area. Everyone we met...More

Thank Kathy G
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 7 April 2018

Thank you Kathy for your kind words and four star review. As the office is now away from the breakfast room it took us a couple of days to see the orange juice dispenser but we have now traded it out for a proper one....More

Reviewed 24 March 2018

We ended up at the Windmill Suites after a busted experience with an AirBnB location. We wanted somewhere close to Surprise and Peoria as that is where we were seeing most of the games and spending our week. We also needed something that could fit...More

Thank JWCunningham
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 26 March 2018

Thank you for taking the time to review your stay with us at Windmill Suites in Surprise. We are very happy that you found us and that overall you were happy and hopefully will return. I would like to ask that you call me or...More

Reviewed 22 March 2018

First of all, this hotel is billed on some websites as being the Texas Rangers' host hotel. That is not true. Next, this place needs major renovation. It's clean, but it's extremely outdated. They're working on renovations, but it doesn't seem to be moving very...More

Thank LakeLizard
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 26 March 2018

Thank you for taking the time to review your stay with us at Windmill Suites. We understand that during our renovations there will be some growing pains and we have worked diligently to assure as little disturbance to our guests as possible. As the construction...More

Reviewed 21 March 2018

We have stayed here for years. The hotel has been in need of some remodeling. We were surprised to see that it is in the process. The only thing that is not so good, is that every time we’ve stayed recently there seems to be...More

Thank 240jacqulineh
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 22 March 2018

Thank you for taking the time to review your stay with us at Windmill Suites in Surprise. We also are very excited that our long awaited renovation is in progress. At the completion of the renovations we will have a beautiful brand new hotel for...More

Reviewed 14 March 2018

We liked the Windmill Suites in Surprise for its spaciousness and serene setting. It is obvious that this once was a prime hotel in a great setting, but it is in need of remodeling and updates. The hotel is in the midst of remodeling the...More

Thank Jean Y
Response from Marilyn P, Guest Relations Manager at Windmill Suites in SurpriseResponded 15 March 2018

Thank you Jean for taking the time to review your stay with us and your kind words. FYI the renovation plan is to move into the rooms after spring training. We will move in sections to cause as little disruption to guests as possible. Thank...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 85 - US$ 113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 85 - US$ 113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (124)
Room & Suite (66)
Pool & Beach (15)
Dining (8)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
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Mama2_ella
23 July 2016|
AnswerShow all 2 answers
Response from Retiredbarnqueen_10 | Reviewed this property |
4 PM, but if you are earlier, they have a very nice lobby,to wait in.
0
Votes
Linda K
14 October 2015|
Answer
Response from sunmgr |
Great question there are many restaurants with in walking distance to the hotel. Across the street there is Lou's Tivoli garden, Burger king, Wendy's, KFC and Subway. Many more with in 2 miles of the hotel
0
Votes
ki0
17 January 2015|
AnswerShow all 5 answers
Response from steven r | Property representative |
Thank You for your question our hotel is located 3.1 miles from surprise stadium home of the KC Royals and the Texas Rangers. just a short drive west on Bell Road to Bullard. Please give us a call if we can answer any other... More
0
Votes
Room Tips
"Do not get a room on the first floor unless you have pets with you as those are the rooms used for pets."
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"Absolutely beautiful!!"
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"Beds are awesome. Need to get regular size pillows. The 6 little pillows are not confortable at all. Maybe..."
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"We be nice if the hotel offered a TV check out process."
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