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Hampton Inn Suites Phoenix Surprise

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353 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Suites Phoenix Surprise
See the most recent reviews
Showing 353: English reviews
Reviewed 20 September 2016

Highly recommend this hotel for an occasion, great location, easy access. All staff members very professional, remembered me from previous stays. Will always stay at this hotel when visiting Sun City West / Surprise. Can not say anything about the breakfast, We prefer to have a full breakfast so have seldom used the breakfast area. But as far as rooms,...

Thank MaryDreitz
Deposit, New York
Reviewed 19 September 2016

Emotional as is without arguing with your help. I was appalled at his comments I have nothing else to say I am expecting a call from the general manager. The manager was very courteous but she was gone from evening n couldn't speak to anyone else. Lindy refused a lot accused a lot and was tude

Thank Dianemuller
Surprise, United States
Reviewed 17 September 2016

Excellent. Family members were impressed. Breakfast was abundant. Room was clean. Plenty of towels and toiletries available. Outside patio area was enjoyable. Pool and Jacuzzi kept clean. Thank you for your hospitality.

Thank Kathleen F
Surprise, Arizona
Reviewed 14 September 2016

Hotel was located near many restaurants and grocery stores, and the surprise stadium is near by. It was easy for us to get something if we forgot anything and it was nice to have restaurants in walking distance to the hotel

Thank 664breannaa
Pittstown, New Jersey
Reviewed 14 September 2016

The hotel is located on RT 60, behind Denny's, however I had a pool view room, which was in the back of the hotel offering a very quiet location. The problem was the AC unit which switched on every 20 minutes and was very loud. It did not coincide with the room next door, which ran on a different cycle...

Thank Jo G
Yucaipa, California
Reviewed 3 September 2016

Bed comfortable. Pillows soft. Clean. Free breakfast is more than danish and coffee...Waffles 4 breakfast with real butter..mmm yummy. Cereal, eggs, potatoes, variety of breads for toast. Hampton inn never disappoints me. Its all i stay in if theyre available

Thank N3582ZQtinap
Smith, Nevada, United States
Reviewed 1 September 2016

As we have lost our ability, as a culture on customer service and attention to detail, as well as quality, this particular Hampton in Surprise, Arizona, exceeded all my expectations, especially with my pets as well. I truly felt welcome and comfortable there, and refreshed when I departed. Exceptional customer service.

Thank Mark L
Surprise, United States
Reviewed 1 September 2016

had a fridge and a microwave. Nice shower and friendly staff who put out cookies every night and breakfast in the morning with little to-go bags of treats and water for the hot day. Stayed for 10 days and enjoyed the whole trip.

Thank Michael Scott C
Huntington Beach, United States
Reviewed 28 August 2016

Good area for lots of services, restaurants. Easy access to 303 freeway. Great variety of breakfast items. Liked the evening cookies & happy hour party on Thursday evening. Wine Hostess and desk staff great. First floor room quiet and comfortable

1Thank William T
Pittsboro, United States
Reviewed 26 August 2016

The Hampton Inn in Surprise, AZ is no surprise. I stay there often as a business traveler. It is consistent with good service, clean and good value. The staff are friendly and happy to accommodate. I enjoy the Hilton Honors program so it is a frequent stop for me.

1Thank Patricia E

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Hampton Inn Suites Phoenix Surprise

Address: 14783 W Grand Ave, Surprise, AZ 85374-7213
Region: United States > Arizona > Central Arizona > Surprise
Price Range: ₹ 7,152 - ₹ 24,588 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Suites Phoenix Surprise 2.5*
Number of rooms: 100
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Also Known As:
Hampton Inn Suites Phoenix Surprise Hotel Surprise
Hampton Inn Surprise
Surprise Hampton Inn
Hotel Style:
#2 Family Hotel in Surprise
#2 Romantic Hotel in Surprise
#3 Business Hotel in Surprise
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Questions & Answers

Questions? Get answers from Hampton Inn Suites Phoenix Surprise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are doing construction around the area so there is a bit of noise. The a/c units in the room are very loud.”
 of 5 bubbles 523cindyf, 9 Nov 2016 | Read review
“Get a room facing the lawn/pool area.”
 of 5 bubbles BDArcher, 25 Sep 2016 | Read review
“Request a room with the pool view, so you are not on the highway side of the hotel.”
 of 5 bubbles jog601, 13 Sep 2016 | Read review
“We faced the pool, 3rd floor, no noise.”
 of 5 bubbles Lpomphrey, 22 May 2016 | Read review
“A room on the back side of the hotel would be better because of the train traffic across the street.”
 of 5 bubbles 303Travelinman, 28 Apr 2016 | Read review
5 of 5
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