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Hampton Inn Suites Phoenix Surprise

Hampton.comUS$ 101*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 117*
US$ 101*
Great Deal
US$ 107*
US$ 107*
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Hampton Inn Suites Phoenix Surprise
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399 Reviews from our TripAdvisor Community

Traveller rating
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There are newer reviews for Hampton Inn Suites Phoenix Surprise
See the most recent reviews
Showing 398: English reviews
Surprise, Arizona
Reviewed 3 weeks ago

The staff was friendly and efficient. Room was clean and comfortable. Over all it is a good place to stay if you want to be on the far west side of the Phoenix area. The breakfast was the same as always.

Review collected in partnership with Hampton
Thank Bernard M
Elk Grove, California
Reviewed 4 weeks ago

It looks new and high-quality when you drive in. The front desk was friendly and effect. On the other side of the entry desk was a table with tea and coffee available for 24 hours. Soft drinks were down the hall; small packages of snacks (and even a couple of small bottles of white wine) were adjacent to the front...

Thank Dunsmurian
Paradise, California
Reviewed 4 weeks ago

We received the exact room requested when I booked the room with HHonors. The staff was VERY helpful with restaurant recomendations and places to visit. The breakfast was adequate, but not anything outstanding! (Frozen omelets, instant waffles, etc!) Reasonable cost (in$$$) and close to shopping, golf, and the new stadium.

Thank rchawk49
Chino, California
Reviewed 4 weeks ago

I love that I feel welcomed each time I have been there. We have spent at least 3 stays here and I plan on returning if I am in surprise again. My aunt just moved to surprise, so I predict we will be there again.

Review collected in partnership with Hampton
Thank 919sherrir
Buffalo, New York
Reviewed 19 April 2017

Hotel was fine, clean and newer looking. Rooms were good, especially having a could to sit on. Breakfast was fine, reasonable selection but fresh fruit could have been a little better. Nice having cookies available when we came back at night

Review collected in partnership with Hampton
Thank Kevinamh
Big Rock, IL
Reviewed 13 April 2017

Standard Hampton hotel, however it was getting some updating and was just a bit in disarray. Would caution you we had two rooms 407 & 409 and there seems to be a strange vibration that would occur in these rooms. Person at front desk acknowledged this and offered to switch, but it was not enough of an irritation to bother...

Thank travelcarr
Oakland, California
Reviewed 6 April 2017

The staff at the hotel was great. Everyone went above and beyond to take care of all of our needs. Very friendly and fun. The happy hour every night was lively. Popcorn, cookies, soda, water, beer and wine all delivered with a smile and a story or two.

Review collected in partnership with Hampton
Thank pamelaw883
Reviewed 1 April 2017

IF staying at this hotel, make sure you check in before the night mgr is there. Because he'll do nothing to help you out. He just sat there and didn't want to help me out. Customer Service needs to be addressed at this location!!!

Review collected in partnership with Hampton
Thank Charlie C
Marco D, General Manager at Hampton Inn Suites Phoenix Surprise, responded to this review

Dear Charlie C, We appreciate you taking the time to share your experience. We deeply apologize about the experience that you had with one of our staff members. We have shared this feedback with the employees involved and we have discussed ways that we can improve the service. I would love the opportunity to speak with you further regarding your...

Las Cruces, United States
Reviewed 1 April 2017

Guess housekeeper just decides to knock on your door and wake you up even though check-out isn't until another 2 hours. Then says "you're rude". Guess being a guest was not part of their vocabulary. They need to see who's checked out before randomly knocking on doors for $300 a night.

Review collected in partnership with Hampton
Thank Darla B
Marco D, General Manager at Hampton Inn Suites Phoenix Surprise, responded to this review

Dear Darla B, Thank you so much for taking the time to write a review about your recent stay at our hotel and we want you to know that your feedback is greatly appreciated. I apologize about the level of service our housekeeping staff provided to you. We hade share your comments with the entire Housekeeping Department to ensure this...

Las Vegas, Nevada
Reviewed 30 March 2017

We have stayed at the Hampton Inn & Suites in Surprise a number of times over the past 8+ years. It is a nice place to stay. It is clean, well run and has a nice breakfast. It must be a great place to work because we keep seeing the same people working there year after year. It is located...

Thank Robert G

36 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (18)
Bathroom (2)
Room/Suite (3)
Pool/Beach Area (3)
Hotel & Grounds (2)
Other (8)

Management photos: Courtesy of the property manager

All Management Photos (18)
Room/Suite (6)
Hotel & Grounds (4)
Business Centre/Function Rooms (2)
Dining (2)
Pool/Beach Area (1)
Other (3)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Suites Phoenix Surprise

Address: 14783 W Grand Ave, Surprise, AZ 85374-7213
Region: United States > Arizona > Central Arizona > Surprise
Price Range: ₹ 6,718 - ₹ 11,240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Suites Phoenix Surprise 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Orbitz, Hotels.com, Hotwire, Travelocity, Priceline, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Hampton Inn Suites Phoenix Surprise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Suites Phoenix Surprise Hotel Surprise
Hampton Inn Surprise
Surprise Hampton Inn
Hotel Style:
#2 Family Hotel in Surprise
#2 Romantic Hotel in Surprise
#3 Business Hotel in Surprise
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Questions & Answers

Questions? Get answers from Hampton Inn Suites Phoenix Surprise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room away from Grand Blvd side”
mikesQ7303GR, 17 May 2017 | Read review
“Get a 4th floor on pool side of building for less noise. Get there early so you have time to ask for cleaner room if you need to.”
N2865GFka, 29 Apr 2017 | Read review
“Upper floors, away from elevators and ice machines”
rchawk49, 26 Apr 2017 | Read review
“We always select the suite which is about $10 more per night but well worth it.”
L4518EKrobertg, 29 Mar 2017 | Read review
“Request top floor, away from elevators -- quieter”
TwoRetiredFolk, 1 Jan 2017 | Read review
5 of 5
US$ 101* /night
View Deal
Expedia.comUS$ 107
Orbitz.comUS$ 107
CancelonUS$ 117
View all 13 deals
Prices are for 1 room, 2 adults
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