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Comfort Inn & Suites Surprise-Phoenix NW

Traveller (15)
Room & Suite (26)
Dining (5)
Overview
13337 W Grand Ave, Surprise, AZ 85374-4070 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
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133 results
Traveller rating
69
35
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5
Traveller type
Time of year
LanguageEnglish
69
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5
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All reviews room was clean a great stay free breakfast would stay here again stayed here for nights fresh fruit spring training motel phoenix refrigerator
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1 - 5 of 133 reviews
Reviewed 2 weeks ago

This is one of the nicest places I've ever stayed at an affordable rate. The rooms was clean, the common area and kitchen immaculate, the breakfast plentiful , hot , and included protein and not just carbs. and fresh fruit. Best of all was the...More

Date of stay: January 2019
Thank nashvlgeo
Reviewed 28 November 2018

Maria thank you for your response, but the bags in the hall were tools and homeless bags, unless the ball teams were homeless or doing construction, I was told by the desk clerk they belonged to teh homeless they let in and I sat near...More

Date of stay: September 2018
1  Thank mike m
Reviewed 2 November 2018

We went to Surprise Arizona to see a game at the Surprise Stadium. We loved our stay, the room was clean, plenty of restaurants nearby. Felt pretty safe. The breakfast was included with the rate. We would definitely come again.More

Date of stay: October 2018
Thank Go48257665857
Response from Rachel R, Manager at Comfort Inn & Suites Surprise-Phoenix NWResponded 2 November 2018

Thank You for staying with us at Comfort Inn & Suites here in Surprise. We hope you enjoyed the game at Surprise Stadium and found the closeness of all the restaurants to your liking. We would also like to say thank you for the great...More

Reviewed 14 August 2018

when we stayed here two years ago it was delightful, not sure what happened. from the backpacks I found in the hall that belonged to homeless, seems they store them there, but also have free run of motel and grounds, including breakfast, no security at...More

Date of stay: July 2018
3  Thank mike m
Response from Rachel R, Director of Sales at Comfort Inn & Suites Surprise-Phoenix NWResponded 27 November 2018

Thank you for taking the time to complete the online survey regarding your recent stay at Comfort Inn & Suites Surprise - Phoenix NW. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the bags in the lobby,...More

Reviewed 9 June 2018 via mobile

Not th cleanest in the world. They need to vacuum the halls and elevator. Air conditioner goes on and off all night so it gets hot and then cold. It was an ok hotel for a couple of nights. But that’s it.More

Date of stay: June 2018
Thank M3641MCsharong
Response from Rachel R, General Manager at Comfort Inn & Suites Surprise-Phoenix NWResponded 27 November 2018

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
86
Price range
US$ 102 - US$ 202 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Inn & Suites Surprise Hotel Surprise
,
Comfort Inn And Suites Surprise
,
Comfort Inn Surprise
Location
United States > Arizona > Central Arizona > Surprise
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
86
Price range
US$ 102 - US$ 202 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Inn & Suites Surprise Hotel Surprise
,
Comfort Inn And Suites Surprise
,
Comfort Inn Surprise
Location
United States > Arizona > Central Arizona > Surprise
Photos
Traveller (15)
Room & Suite (26)
Dining (5)
Pool & Beach (3)
Nearby
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Nearby RestaurantsSee all 215 nearby restaurants
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Red Lobster
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Nearby AttractionsSee all 30 nearby attractions
Surprise Stadium
504 reviews
2.79 km away
Bell Recreation Center
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Bell Lanes
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6.86 km away
Northwest Regional Library
28 reviews
2.66 km away
Questions & Answers
Ask a question
jandyrone
25 June 2017|
AnswerShow all 2 answers
Response from Andrea C | Reviewed this property |
Unfortunately not a Keurig coffee maker. Just the typical small coffee machine with the coffee and filter all in one. As previously mentioned they did have coffee readily available near the elevator area.
0
Votes
Thomas M
4 October 2016|
AnswerShow all 2 answers
Response from hjgg | Reviewed this property |
No, they do not. But there is one very close. It's called "to my Suprise shuttle" I was not permitted to include a link, but it come up easily in a Google search It's very close to the hotel. I have not personally used... More
0
Votes
Room Tips
"I saw a paraplegic woman enjoying her disabled access room and breakfast. Ground floor had more than one..."
nashvlgeo
2 weeks ago
Read review
"stay elsewhere"
919mikem
14 Aug 2018
Read review
"The hotel is near a train track. Trains blow horns multiple times throughout the night and will wake you up."
petery349
2 Jan 2018
Read review
"not sure but our room was quiet and we were on the second floor."
MichelleM371
20 Mar 2017
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