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Comfort Inn & Suites Surprise-Phoenix NW

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Traveller (15)
Room & Suite (26)
Dining (5)
Overview
13337 W Grand Ave, Surprise, AZ 85374-4070 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)
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130 results
Traveller rating
67
35
18
6
4
Traveller type
Time of year
LanguageEnglish
67
35
18
6
4
Show reviews that mention
All reviews large gap breakfast room is plenty of places to eat the room was nice nice stay shopping and restaurants yogurt each morning clean hotel sweet rolls would stay here again lobby area stayed here for nights other guests biscuits and gravy front desk staff wonderful hotel
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1 - 5 of 130 reviews
Reviewed 14 August 2018

when we stayed here two years ago it was delightful, not sure what happened. from the backpacks I found in the hall that belonged to homeless, seems they store them there, but also have free run of motel and grounds, including breakfast, no security at...More

1  Thank mike m
Reviewed 9 June 2018 via mobile

Not th cleanest in the world. They need to vacuum the halls and elevator. Air conditioner goes on and off all night so it gets hot and then cold. It was an ok hotel for a couple of nights. But that’s it.

Thank Sharon G
Reviewed 26 March 2018

Guest laundry out of order for the entire 3 days we stayed there. Went to the local laundromat to do our laundry at 11:00 am.and we returned at 4:00 pm. Our room had not been cleaned. Trash, dirty towels etc. ( .had left a nice...More

Thank susandtom
Reviewed 5 March 2018

A cute little pool and nice clean rooms. They were very strict regarding our check-in time. We had to wait in lobby for over an hour as they did not allow early check-in. Wish we knew that in advance! Be sure to ask about that...More

Thank timmD4972CA
Response from Rachel R, General Manager at Comfort Inn & Suites Surprise-Phoenix NWResponded 6 March 2018

Thank you for letting us know about your stay with us and we hope that eveything went well for you while you visited us. We appreciate your feeback and hope to see you again soon. I would also like to thank you for letting us...More

Reviewed 1 March 2018 via mobile

Our visit happened to coincide with Spring Training so our hotel had the Kanas City Royals players. They were poilite and did not cause and trouble. There were also many Spring Training visitors. It was an enjoyable stay. When in the area, be sure to...More

Thank Judy B
Response from Rachel R, General Manager at Comfort Inn & Suites Surprise-Phoenix NWResponded 6 March 2018

Thank you so much for the great review. We were delighted to have you as our guest and hope to see you again soon. Have a wonderful day.

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
86
Price range
US$ 98 - US$ 180 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Inn & Suites Surprise Hotel Surprise
,
Comfort Inn And Suites Surprise
,
Comfort Inn Surprise
Location
United States > Arizona > Central Arizona > Surprise
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
86
Price range
US$ 98 - US$ 180 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Inn & Suites Surprise Hotel Surprise
,
Comfort Inn And Suites Surprise
,
Comfort Inn Surprise
Location
United States > Arizona > Central Arizona > Surprise
Photos
Traveller (15)
Room & Suite (26)
Dining (5)
Pool & Beach (3)
Nearby
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Nearby RestaurantsSee all 209 nearby restaurants
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Nearby AttractionsSee all 29 nearby attractions
Surprise Stadium
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2.79 km away
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Surprise Tennis & Racquet Complex
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2.24 km away
Questions & Answers
Ask a question
jandyrone
25 June 2017|
AnswerShow all 2 answers
Response from Andrea C | Reviewed this property |
Unfortunately not a Keurig coffee maker. Just the typical small coffee machine with the coffee and filter all in one. As previously mentioned they did have coffee readily available near the elevator area.
0
Votes
Thomas M
4 October 2016|
AnswerShow all 2 answers
Response from Hjg G | Reviewed this property |
No, they do not. But there is one very close. It's called "to my Suprise shuttle" I was not permitted to include a link, but it come up easily in a Google search It's very close to the hotel. I have not personally used... More
0
Votes
Room Tips
"stay elsewhere"
919mikem
14 Aug 2018
Read review
"The hotel is near a train track. Trains blow horns multiple times throughout the night and will wake you up."
petery349
2 Jan 2018
Read review
"not sure but our room was quiet and we were on the second floor."
MichelleM371
20 Mar 2017
Read review
"Lots of eating places close by and also a great Trader Joes just down the street."
FlipFlopPeki
10 Jan 2017
Read review
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