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The Holiday Inn Express Sierra Vista is obviously under renovation, but the staff's service definitely makes up for it. We were very much welcomed -- and thanked upon departure -- by the staff. Our room was quiet and well-kept. And, after a long day in...More
On this trip we stayed in four different hotels. This hotel was the best! The only thing they didn't do right was give me a ground floor room as I had requested when I called and booked the reservation. The hotel wasn't busy during our...More
I have never been treated like I was treated here. I managed a holiday inn express and i know that the moment someone books a room a hold is put on the credit card so why i was charged 7000$ for 2 weeks is beyond...More
Response from GM H, General Manager at Holiday Inn Express Sierra VistaResponded 2 weeks ago
We are surprised of this review. We have no record of a current stay within the last few months.
OK IHG, under renovation. Was warned in advance, hammering started at 8am and it didn't bother us since we were on our way out. Staff were nice coming in and going out. King suite was nice, with standard amenities. Mattress was not the most comfortable,...More
We stayed there last week on our Out West vacation. It was a good stay, although you could tell the Hotel is starting to show it's age a bit. It was clean, and the rooms were ready in early afternoon. Staff was helpful, but seemed...More
Response from NordicgirlluvsAZ | Reviewed this property |
Tripadvisor in error sent me your question (I'm just another reviewer). My suggestion would be to immediately put a 5 star review on and reference back the previous 1 star review was an error. Then I'd try again to contact... More
Tripadvisor in error sent me your question (I'm just another reviewer). My suggestion would be to immediately put a 5 star review on and reference back the previous 1 star review was an error. Then I'd try again to contact Tripadvisor directly to see if they can remove the "1"