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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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2,104 Reviews from our TripAdvisor Community

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Showing 2,065: English reviews
Montreal, Canada
Reviewed 30 May 2014

I loved this resort:I travelled alone on business. I checked in at 3pm but my room was only ready around 4:30pm after a 11 hours of travelling. While I waited for my room I went to Thirsty Camel Lounge and had a pizza and beer. Well, the pizza took over 45 minutes to come, I didnt say anything as I...

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Helpful?
1Thank Nancy L
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your detailed feedback. It’s wonderful to hear that you were able to enjoy many of the resort’s signature amenities during your stay – including the pools, accommodations and restaurants. While we regret to hear that the service you received at The Thirsty Camel was not indicative of our standards, we are pleased that Alex was able...

Janesville, Wisconsin
Reviewed 29 May 2014

This resort was a last minute choice after a planned trip to Cabo was scuttled on the day we left due to a passport problem. Everything about the resort shows attention to detail and the service was impeccable. While the food was expensive it was very good and coupled with excellent service made the few times we ate there worth...

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Thank Mike R
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your review. It’s wonderful to hear that we were able to turn an unfortunate situation into a great experience! We truly appreciate your kind words and hope to welcome you back again soon.

Boston, Massachusetts
Reviewed 29 May 2014

My friend's husband used points to book us this hotel for a girls getaway. We essentially relaxed in our room, the balcony, and the pool. We were upgraded upon arrival and the room was spacious. The view of the pool area and also a garden type area where conferences had their breakfasts and lunches. So while sitting on the balcony...

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Helpful?
1Thank WheretonextBOS
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your review online. We are disappointed to hear that we fell short of meeting your expectations during your recent visit. With seven pools at our Oasis Complex, we do try to provide our guests with a variety of options to choose from; however, we regret any inconvenience experienced as a result of...

Edmonton, Canada
Reviewed 28 May 2014

We loved the resort - we stayed in a ground-floor Casita with parking right in front so it was easy to come and go. The pool was crazy busy with Memorial Day weekend visitors, so the wait staff was a bit slow. We were super impressed with the staff who replenished our ice water regularly though in the heat. We...

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Thank TJNE
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank your for taking the time to review your recent stay. It’s wonderful to hear that you enjoyed your holiday weekend The Phoenician! We hope to have the opportunity to host you again soon.

Los Angeles, California, United States
Reviewed 28 May 2014 via mobile

I go to this hotel every year And I have to say this was one of my best stays at this hotel. The service was amazing the staff were polite and very helpful from the pool guys to management . I called for an early extra check in since I decided to drive from Los Angeles to Scottsdale because I...

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Thank Kamyar K
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for the sharing your wonderful review! From our recently expanded activities program to the addition of our new splash pad, we strive to provide guests of all ages with a memorable experience, and we are thrilled that you and your family enjoyed your holiday weekend at The Phoenician! We look forward to welcoming you back again next year.

Milford, MI
Reviewed 28 May 2014

It had been a while since I stayed at the Phoenician and I was wondering if it would live up to my memories. It did, in spades. First, the grounds are lovely and driving in you seem to leave the arid world of Arizona and find yourself in a lusher, more temperate climate. You stay at the Phoenician for the...

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Helpful?
Thank Mike B
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to post your review. We are delighted to hear that your recent stay at The Phoenician was an exceptional one! We pride ourselves on delivering personalized, AAA Five Diamond service to our guests, so thank you for taking the time to acknowledge our attentive Ambassadors. Whether for business or leisure, we hope to welcome...

Santa Fe, New Mexico
Reviewed 28 May 2014

Though this is a large property, the customer service feels like a B&B. They are attentive and accommodating. Our favorite thing is a cabana at the Mother of Pearl Pool (must reserve ahead of time). Rich, who has been the server there our last two visits, is wonderful. The property is beautiful, the accommodations lavish. You feel like a star...

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Thank tigerlilykelly
Melbourne, Florida
Reviewed 28 May 2014

If you are looking for attention to detail that this is the place to go. you need not carry cash, all the individuals attending to all of your needs are tipped automatically, included in your room fee. This is nicer then you think, your bags are carried, your dinner plans are suggested and wait staff is great. We had high...

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Thank David G
Phoenix, Arizona
Reviewed 27 May 2014

My favorite resort in the Phoenix area!! The property is absolutely beautiful!! I have been to this property several times and it continues to be one the best. Great location! The staff is very inviting and accommodating to all guests. We checked in and they were very helpful:) Amenities, would have loved to stay a few more nights to enjoy...

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Thank MonicaR001
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your review with others online. We are absolutely thrilled to hear that we are your favorite resort in the Valley! We know you have many luxury hotels to choose from in the area, so thank you for your continued patronage. We hope to welcome you back for many years to come.

Pearce, Arizona
Reviewed 24 May 2014

What can I say but... Wow! Check-in with Alexa was absolutely wonderful. Instead of talking down to me she talked to me, (Hotwire booked) she was accommodating to our needs (2 dbl beds) and when I requested a cake sent to our room for my daughter's birthday she was quick to respond with the request. She has been very gracious....

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1Thank messnerpatricia
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for posting your review. We are pleased to hear that we were able to make your daughter’s birthday extra special – and that you enjoyed the cake! We can only hope that the rest of your trip was as great as your first day! Please come back and see us again soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: ₹ 13,743 - ₹ 55,825 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 647
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#9 Top resorts Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenician, Scottsdale staff and other travellers.
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Questions? Get answers from The Phoenician, Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both the Camel Back Mt view as the city view are very nice , recommend to get a high floor”
 of 5 bubbles viktor334, 22 Mar 2017 | Read review
“Ask for a pool facing room...so beautiful!”
 of 5 bubbles shelbyp9256, 11 Mar 2017 | Read review
“Try and get a casita, you get your own patio and fire pit.”
 of 5 bubbles 799jamiet, 3 Mar 2017 | Read review
“There are a variety as it is a large property. Select pool or golf area or none!”
 of 5 bubbles kaymcclain3, 28 Feb 2017 | Read review
“Canyon Suites are divine”
 of 5 bubbles 911JD911, 22 Feb 2017 | Read review
5 of 5