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The Phoenician, A Luxury Collection Resort, Scottsdale

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Traveller (1173)
Room & Suite (355)
Pool & Beach (138)
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Overview
  • Excellent62%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“camelback mountain”(244 reviews)
“cactus garden”(153 reviews)
“il terrazzo”(65 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Additional information
Offers from The Phoenician, A Luxury Collection Resort, Scottsdale
Special Offer: 4th Night Free & Credit
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Offers from The Phoenician, A Luxury Collection Resort, Scottsdale
Special Offer: 4th Night Free & Credit
Hotel deals
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Nearby Hotels
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Rooms
5 Jun6 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,278)
There are newer reviews for The Phoenician, A Luxury Collection Resort, Scottsdale
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791 - 795 of 2,236 reviews
Reviewed 20 April 2015

I live in Arizona and I've traveled to many places - but we keep coming back to the Phoenician Hotel in Scottsdale, AZ. We go here to get away from the kids some weekends and other weekends we bring the entire family because there is...More

Thank ChandlerMomma
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 28 April 2015

Wow, thank you for the fantastic review! We are truly honored that you consider The Phoenician as one of the best hotels in the entire world! It was a pleasure hosting you as our guest and we look forward to welcoming you back in the...More

Reviewed 18 April 2015 via mobile

I have been lucky to have been a guest at this hotel many times over the past 10 years. I have never been disappointed and this time it was better than ever. The grounds and the hotel itself are absolutely beautiful. Behind the hotel is...More

Thank Dineriffic
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 27 April 2015

Thank you for your loyal patronage to The Phoenician – we truly appreciate your valued business! We are delighted to hear that this recent trip was your best yet! It was a pleasure hosting you again and we hope to exceed your expectations on your...More

Reviewed 15 April 2015

Just spent three days here for my wife's birthday. It has been about 5 years since we were at the Phoenician and this trip was just wonderful. Every staff member, from the front desk to the chambermaids to the bartenders knock themselves out for you....More

Thank Rjs1951
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 22 April 2015

Thank you for taking the time to review your recent stay at The Phoenician. We are thrilled to hear that we were able to welcome you back for another wonderful experience! It is always a pleasure to have our Ambassadors acknowledged for their dedication to...More

Reviewed 15 April 2015

I have stayed at the Phoenician a number of times, and each one is pretty much the same (which is good). Each time it is very good. Which is good. I use this as my "go to" when I want to meet friends for a...More

Thank MeqonTraveler
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 27 April 2015

Thank you for posting your recent review, and for your continued loyalty to The Phoenician. It is wonderful to hear that we were able to welcome you back for another enjoyable stay! However, we do regret to hear that the service you received was inconsistent,...More

Reviewed 15 April 2015

PROS: large comfortable rooms, tastefully furnished and decorated, fine bed & bath linen, great cacti garden. CONS: 25 minute wait to check in, late check in, messy, (see photos taken at 7:30PM, cleaning cards and dirty linen littering the floors), poor room service, poor restaurant...More

3  Thank Oliver S
Response from PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, ScottsdaleResponded 16 April 2015

We appreciate your feedback, as it is a key measurement tool in our operational processes. However, it is quite disappointing to learn - and see -- that we did not live up to our own standards. While the resort has been at or near capacity...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 215 - US$ 593 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#12 Luxury Hotel in Scottsdale
#13 Spa Hotel in Scottsdale
#13 Top resorts Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 215 - US$ 593 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#12 Luxury Hotel in Scottsdale
#13 Spa Hotel in Scottsdale
#13 Top resorts Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1173)
Room & Suite (355)
Pool & Beach (138)
Dining (97)
Amenities (14)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
Questions & Answers
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Jessica L
20 May 2018|
AnswerShow all 4 answers
Response from Joseph G | Reviewed this property |
Yes the course is under construction and will reopen in November
0
Votes
Reyn18
13 May 2018|
AnswerShow all 2 answers
Response from FatBaxter | Reviewed this property |
Rooms have balconies but I don't recall smoking allowed anywhere except at the entrance.
0
Votes
Alexgran63
20 November 2017|
AnswerShow all 2 answers
Response from mk15057 |
Golf course closed as of 1/8/18 for a 10 month renovation.
1
Vote
Room Tips
"The Casita complex is ideal for families or groups that want to be close to each other."
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"I'd make sure you get a room that has that door opens into an internal hallway."
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"most rooms are very good , casitas are wonderful"
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"Main Building is right in the middle of all the action!"
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