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Holiday Inn Express Hotel and Suites Scottsdale - Old Town

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777 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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Showing 732: English reviews
Edinburgh
Reviewed 17 April 2014

We were last at this hotel in April 2012 and decided to stay again this April when we visited Scottsdale for some spring sun. This hotel suits our needs perfectly the layout of the suites giving us some extra space, the complimentary breakfast setting us up for the day, a pool to spend a bit of down time beside and...

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Helpful?
1Thank Travelhappypair
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Travelhappypair, Thank you for returning for another visit and taking time to share your experience at Holiday Inn Express Scottsdale. It’s wonderful to hear that our hotel and amenities perfectly suit your travel needs, and at the core of our success, is our staff’s warm hospitality and excellent service. We look forward to seeing you again on your return trip....

San Francisco, California
Reviewed 16 April 2014

We stayed in a 2 Queen Suite for 3 nights in March of 2014 for a rate range of $160 - $200 a night. Overall it's an excellent hotel, it just didn't fit our needs at the time. Positives: - Easy Check-In - We were early by two hours and our room was ready. Check- in took less than 5...

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Helpful?
Thank BaySFtraveler
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

BaySFtraveler, We appreciate you choosing to stay with us while attending the Spring Training Games and thank you for your honest assessment. Thank you especially for acknowledging our excellent staff and variety of amenities that we have to offer. It’s unfortunate to hear that our accommodations did not meet your expectations and I apologize for the inconveniences you experienced. We...

Northern NJ
Reviewed 15 April 2014

Breakfast was good, certainly better than most hotels in this category, but not gourmet. The cinnamon rolls were a nice touch and very tasty. Selection of yogurt and oatmeal left something to be desired (both sweetened -- I don't understand why, as anyone can *add* sugar or honey, but you can't take it out). Rooms were nice and large (suites)...

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Helpful?
Thank pat451
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

pat451, Thank you for writing a review from your stay at Holiday Inn Express Scottsdale. We appreciate you sharing positive feedback on our spacious accommodations and complimentary breakfast selection, while providing opportunities for improving our guest experience. We enjoyed having you as our guest and hope to welcome you back again in the future. Thank you again for writing. Kind...

Austin, Texas
Reviewed 14 April 2014

I recently spent the first and last nights of a week-long Sonoran Desert hiking trip at this Holiday Inn Express (HIE). This HIE is a 3-story hotel structure shaped more or less like a V with the swimming pool in open space between the 2 arms of the V. All 2nd and 3rd floor rooms are accessed via an elevator...

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Helpful?
Thank AustinWhitewater
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

AustinWhitewater, We appreciate you choosing to stay with us at Holiday Inn Express Scottsdale both before and after your Sonoran Desert hiking trip. We're pleased to hear of your comfortable stay and thank you for taking the time to write such a detailed assessment of our hotel and amenities. Your feedback is important to us on all areas as we...

Oslo
Reviewed 13 April 2014

Good hotel just south of Scottsdale Old Town. Hotel is simple but with large rooms and all the services you may need. Breakfast is also simple, served on plastic, but again good and including all the options you would usually need. Staff friendly. Efficient and affordable hotel option if you pass through Scottsdale.

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Helpful?
Thank Lars L
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Lars33, Thank you for writing a review from your visit to Holiday Inn Express Scottsdale. We're happy to have had you as our guest and we're glad our friendly service, spacious accommodations, and value added amenities met your satisfaction. We hope you'll have an opportunity to visit us again soon. Thank you again for your review. Kind regards, Trisha Ryno,...

Provo, Utah
Reviewed 4 April 2014

Location is the biggest plus for this hotel. Close to Old Town and the Scottsdale stadium you can walk to both. One $50 dollar fee per stay which is awesome. There is a $50 dollar deposit but no problem there. Three quarters of a mile (down Earll) is the Indian Wash Trail which is great and good for dogs. We...

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Helpful?
Thank Stephanie G
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Stephanie G, Thank you for your review and recommendations of Holiday Inn Express Scottsdale. We're glad our close proximity to many area attractions made for a great stay and you found our comfortable accommodations to meet your satisfaction. We hope you'll have an opportunity to visit us again in the future. Thank you for your review. Sincerely, Trisha Ryno, General...

British Columbia
Reviewed 3 April 2014

Let me give a "shout out" to Phylicia at the front desk who provided exceptional service. This hotel is great for spring training and visiting Scottsdale! We walked to Old Town for dinner, walked to spring training. They have a managers reception from 4-7 which consists of beverages and nachos, pretzels. It is a very nice touch. The pool is...

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Helpful?
1Thank BCresident
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

BCresident, Thank you for writing a review and sharing feedback from your stay at Holiday Inn Express Scottsdale. I especially appreciate you recognizing the exceptional service provided by Phylicia. She'll be excited to hear that her sincere hospitality had a positive impact on your stay. We're glad our central location and amenities made for a wonderful visit during spring training....

Castro Valley, California
Reviewed 3 April 2014

We travel to Scottsdale yearly for Spring Training and have always had a great experience at this hotel. This year, we were woken at 7a by construction noise outside our room ( not related to the hotel ). We contacted the front desk about this problem as well as a desire for a larger bed. The on-site manager, Dionte Tyler...

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Helpful?
Thank Arlene53
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Arlene53, We appreciate your continued patronage with us and thank you for sharing your experiences. We're pleased to know that the level of service provided by Dionte in accommodating your requests made for an exceptional stay. We look forward to your future visits with us at Holiday Inn Express Scottsdale. Thanks again. Sincerely, Trisha Ryno, General Manager

Reviewed 1 April 2014 via mobile

Stayed for thee nights at the end of march. The hotel was great. Pool area was nice and we loved breakfast by the pool each AM. The manager reception each nigh with snacks and beer or wine was a great addition. The room was recently redone and clean. My one gripe with the room was lack of enough ventilation in...

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Helpful?
Thank Darin H
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Darin H, We're happy to hear of your enjoyable stay and appreciation of our staff at Holiday Inn Express Scottsdale. Our staff strives to exceed guest expectations through genuine and hospitable service and they will be thrilled to receive your compliments. We value your feedback on areas of opportunity and thank you again for writing. We hope to extend our...

Yankton, South Dakota
Reviewed 28 March 2014

We recently visited the Holiday Inn in Old Town Scottsdale. The staff was amazing! They had a reception in the evenings which was nothing too wonderful but it was still nice to have a glass of wine before leaving for dinner in the evening. They also had your usual morning breakfast, nothing great but nice to grab a little something....

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Helpful?
Thank SD_Traveler2014
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

SD_Traveler2014, Thank you for taking the time to share feedback from your experience at Holiday Inn Express Scottsdale. We're pleased to hear our complimentary services and excellent staff made your stay a great one. We hope to extend our hospitality to you again in the near future. Thank you once again for your comments. Sincerely, Trisha Ryno, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range: ₹ 7,603 - ₹ 22,266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Hotel Style:
#5 Best Value Hotel in Scottsdale
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms are noisier with the restaurant next door and a very busy lobby!!”
 of 5 bubbles Wanderer790, 27 Nov 2016 | Read review
“Ask for room with patio on interior. I will next time.”
 of 5 bubbles MKVogelsang, 6 Nov 2016 | Read review
“Top floor overlooking the pool was good.”
 of 5 bubbles Caroline067, 4 Nov 2016 | Read review
“We were upstairs and the quiet was great. I spoke with guests on the first floor and they said they enjoyed peace and quiet too.”
 of 5 bubbles StChienne, 24 Oct 2016 | Read review
“Great Staff”
 of 5 bubbles streetwalker911, 13 Oct 2016 | Read review
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