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Holiday Inn Express Hotel and Suites Scottsdale - Old Town

896 reviews
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Traveller (154)
Room & Suite (64)
Dining (20)
Overview
  • Excellent59%
  • Very good33%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“happy hour”(97 reviews)
“milk and cookies”(15 reviews)
“hi express”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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Reviews (896)Write a Review
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JPMiles / Payback Arrow
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All reviewshappy hourmilk and cookieshi expressmanager's receptionfrench doorsfree shuttlehotel shuttlebalcony overlooking the poolfree breakfastsitting roomfridge and microwavebeer and wineyogurtspring trainingceiling fanpretzelsshuttle service
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271 - 275 of 842 reviews
Reviewed 6 August 2015

Shelby and Shendel were the two most pleasant and open-minded person on the day shift!! The air condition worked so well, that it made us forget the extreme temperature outside, for people like us who are not used to those extreme!!More

Thank xyz562682
Response from ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old TownResponded 7 August 2015

Dear xyz562682, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your...More

Reviewed 4 August 2015

We enjoyed the Holiday Inn Express in Old Town. It's convenient to lots of restaurants, bars and shopping. The breakfast was good and they have a large breakfast area with plenty of seating. Breakfast had both hot and cold items and quite a bit of...More

Thank Robin K
Response from ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old TownResponded 5 August 2015

Dear Robin K, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our amenities ample. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Trisha Ryno General Manager

Reviewed 2 August 2015 via mobile

Stayed here for an extended weekend. From out of town - never been to Arixona before. Staff was incredibly friendly! Always helpful and accommodating. Rooms were clean. Breakfast was a good spread. Happy hour every night. Shuttle service by Josh, the best driver out there!...More

Thank Bridget K
Response from ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old TownResponded 4 August 2015

Dear Bridget K, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We...More

Reviewed 30 July 2015

I have stayed here several times with my extended family, and we all love it. The staff members are always friendly and very helpful. Breakfast is great - wonderful selection and always hot and ready. I especially like the warm cinnamon rolls :)

1  Thank Sandi G
Response from ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old TownResponded 31 July 2015

Dear Sandi G, I'm delighted to hear that you and your family enjoyed their stay. It’s great to receive your kind comments about our friendly associates and satisfying breakfast. We appreciate your patronage and hope to see you again soon. Best, Trisha Ryno General Manager

Reviewed 29 July 2015

All the suits have a small kitchen. The breakfast served in the morning was filling and got the family ready to the day to explore Scottsdale. All the staff were friendly and helpful. This hotel is a little far from Old Scottsdale. There is a...More

Thank R8647CRjasonm
Response from ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old TownResponded 30 July 2015

Dear R8647CRjasonm, We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Reflections like yours allow us to improve our guest experience. We look forward to seeing you again soon! Best, Trisha Ryno General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Free Parking
Airport Transportation
Breakfast included
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Heated pool
Outdoor pool
Details
Price range
US$ 138 - US$ 436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 138 - US$ 436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (154)
Room & Suite (64)
Dining (20)
Pool & Beach (14)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
KMonette
22 December 2017|
AnswerShow all 5 answers
Response from SherryElkins | Reviewed this property |
Sorry no bar but they had some adult drinks for sale at the front desk. Sorry, it took me so long to answer, I missed the question. They do have happy hour each night at a certain time with free beer and wine. Very... More
1
Vote
Vicki2
8 October 2017|
AnswerShow all 5 answers
Response from Cathy S | Reviewed this property |
Was over 100 degrees when I was there. Did not use the pool.
0
Votes
nthemermaid
27 August 2017|
Answer
Response from nthemermaid |
Yes. I called earlier and they do have an elevator although I did not see it anywhere on their website. Make sure you check this before booking a room in a 3 story hotel in this area. Hyatt house does not have an elevator... More
0
Votes
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123456
Room Tips
"We had a great suite with a fireplace, kitchen, and living room with the bedroom in its own room. We had..."
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"Ask for a room on a higher floor."
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"Ground Floor Inner Courtyard have poolside access and are quieter"
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"Ask for a room with balcony around the pool. Costs more, but worth it."
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