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Holiday Inn Express Hotel and Suites Scottsdale - Old Town

HIExpress.comUS$ 131*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 182*
US$ 131*
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US$ 141*
US$ 142*
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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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828 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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Showing 782: English reviews
San Mateo, California
Reviewed 8 March 2017

This place was great centrally located, good size rooms, very clean and the staff was great helped with all are needs,and the price was great. They called for a shuttle when ever we needed it and the shuttle travels within a 3 mile radius with no charge, just a tip for the driver. 2 blocks form the stadium if your...

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Helpful?
Thank tbonesizzle5
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear tbonesizzle5, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our friendly service and abundant amenities. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Trisha Ryno General Manager

Tucson, Arizona
Reviewed 4 March 2017

Although the street address is on Scottsdale Road if you are trying to find it in rush hour traffic you will find it poorly posted and the entrance is on Earlls Road. A Lo-Lo restaurant is directly in front of it making it difficult to find. Make sure to ask for a quiet room in the back if street traffic,...

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Helpful?
Thank ArizonaYorks
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear ArizonaYorks, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel and friendly staff made for an enjoyable stay overall. I'm sorry that you had a hard time finding us. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and...

Naples, Florida
Reviewed 4 March 2017 via mobile

Traveled here for business, checking in at 1:00am and departing at 8:00am the same day. The hotel was clean, had reasonably comfortable bed, friendly/efficient breakfast service, and an omelette made from scratch. Bonus compliments for my service experience with Taiyou (front desk/night audit). First class service, upbeat, genuine, and welcoming are words that describe my interaction with Taiyou. These qualities...

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Helpful?
Thank SWFL-TONY
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear SWFL-TONY, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to sharing your kind remarks with Taiyou. Best,...

Port washington
Reviewed 3 March 2017

The people at the desk were friendly and accommodating. The coffee was good and breakfast was good for a complementary breakfast with a lot of options. The room was fine, clean enough, nothing special. We liked that there were doors between the "living room" area and "bedroom" so that when our kids went to sleep we didn't have to be...

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Helpful?
Thank benhad
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear benhad, I'm very sorry that noise pollution interrupted your comfort. Your feedback, which highlights strengths and areas of improvement, serve as encouragement to our associates who strive to provide a pleasant stay. Thank you for choosing us and we hope to better serve your family on a return visit. Sincerely, Trisha Ryno General Manager

San Francisco, CA
Reviewed 2 March 2017

It's a very nice hotel with a good location and a convenient shuttle to nearby places. I had a comfortable stay and found the staff great. However, as a business traveler, it is very difficult to get an electronic receipt. There's no place to request one on the website, I had no luck getting help from the operator, and haven't...

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Helpful?
Thank RaceTraveler12
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear RaceTraveler12, I'm very sorry that you had a hard time obtaining a receipt; I'm sure that was frustrating. We appreciate your feedback and will take it under advisement to serve future requests better. Thank you for staying with us and we hope to have the opportunity to host you again. Sincerely, Trisha Ryno General Manager

Regina, Canada
Reviewed 26 February 2017

Our family recently stayed in this hotel. We were definitely not happy with the hotel and left after 1 night to find a different hotel. Positives of the hotel - 1) Staff - the staff was very friendly and helpful. 2) Breakfast was good - average continental breakfast. Negatives - 1) The hallway and room smelled like cigarette smoke which...

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Helpful?
Thank NLH85
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear NLH85, Thank you for acknowledging that you enjoyed our breakfast and service even though you did not find our accommodations to your liking. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement. I'm sorry that we disappointed your family. Your comments are taken under consideration as we continually monitor...

Marietta, GA
Reviewed 22 February 2017

We chose a very expensive week to come to Scottsdale. This ended up being the best deal I could work out. My husband had a desk in the Suite, which he needed to get some work done. The room seemed a little out of date. No thermostat, but one of those clunky things on the wall that makes noise the...

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Helpful?
Thank JoanMarietta_GA
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear JoanMarietta_GA, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I’m happy to learn you enjoyed your stay and I have noted your recommendations regarding our decor. Thank you for your time in reviewing our hotel. Best, Trisha Ryno General Manager

Fayetteville, GA- outside of Atlanta
Reviewed 21 February 2017

The front desk staff were very friendly upon arrival. Lance even noticed our room choice & changed it out for 2 queen beds b/c he saw we had our daughter with us. I was very grateful he did that. When we got upstairs to our room and saw it was a suite, I realized she could have slept on the...

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Helpful?
Thank mpotter13
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear mpotter13, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Trisha Ryno General Manager

Reviewed 14 February 2017 via mobile

We had reserved a king and when we checked in, we were told that we could get a room with two doubles! Nooooo! Then she said a king room opened up! Comfy room. In the morning we found the coffee cup had lipstick on it. So....check your cups! Walking distance to old town Scottsdale.

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Helpful?
Thank Nevaeh711
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Nevaeh711, Thank you for sharing feedback on your experience; we appreciate your review. I'm glad you found our accommodations comfortable. I'm very sorry for our lapse with regards to the coffee cup. Reflections like yours give us areas to improve our guest experience. We hope to have the opportunity to serve your again. Sincerely, Trisha Ryno General Manager

Reviewed 13 February 2017 via mobile

Clean rooms but could use updating. Love the "suite" in every room. Comfortable beds. Didn't like pillows but I only like my own. Breakfast was a nice touch. Don't forget to try the warm cinnamon rolls! Managers reception cocktails was inviting. Warm cookies served at 7:30 a plus! Pool area was always clean and accommodating to almost 30 of us....

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Helpful?
Thank Robin H
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Robin H, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and amenities. Our associates work hard to provide a pleasant stay and your feedback, both positive and areas of improvement, assist us in that effort. We hope to host you again on a return visit. Best, Trisha Ryno General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range: ₹ 6,947 - ₹ 14,666 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Hotel Style:
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and other travellers.
14 questions
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Questions? Get answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the road side but it was still so nice and quiet. Very quiet and pleasant.”
622leah, 28 Apr 2017 | Read review
“Rooms overlooking pool are best.”
LoveScottsdale2017, 24 Apr 2017 | Read review
“get third floor rooms”
trouthook69, 24 Apr 2017 | Read review
“the one aroiund the corner”
reubenaero, 2 Apr 2017 | Read review
“3rd floor (top) is the quietest. Balcony rooms overlook the pool, so you will hear pool noise.”
Donna1419, 24 Mar 2017 | Read review
5 of 5
HIExpress.com
US$ 131* /night
View Deal
Booking.comUS$ 141
Orbitz.comUS$ 142
TripAdvisorUS$ 141
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*Disclaimer
Prices are for 1 room, 2 adults
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