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Holiday Inn Express Hotel and Suites Scottsdale - Old Town

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel!
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Property amenities
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Multilingual Staff
Pool
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Public Wifi
Breakfast included
Non-Smoking Hotel
Heated pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Value
Business
HOTEL CLASS
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Special Offer:Annual Sale
Hotel deals
Location
Full view
80Somewhat walkable
Grade: 80 out of 100
159Restaurantswithin 0.5 km
56Attractionswithin 0.5 km
Reviews & more
961Reviews
240Photos
21Q+A
100Room tips
Traveller rating
  • 549
  • 323
  • 57
  • 22
  • 10
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Show reviews that mention
This property fails is every single way. Dark and dingy room, horrible décor, no service, no management. Pool is small with that rough floor around it that can graze and cut your feet. Without doubt, the worst hotel that I have stayed in the US.
Stay elsewhere.
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Response from ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town
Responded 2 days ago
Dear DARoberts, I’m sorry that you did not find us to be a good value and that our accommodations were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages improvements for future stays. Thank you for taking the time to share your review with us. Sincerely, Trisha Ryno General Manager
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Was just here in August and as I say this is one of my favorite go to properties in Scottsdale. Didn't disappoint again this trip, great staff always helpful room spacious and clean. I'll be back soon!
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Response from ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town
Responded 5 days ago
Dear Greg B, Thank you for sharing your feedback. We’re pleased to know our attentive staff and spacious, clean room made for a perfect stay. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Trish Ryno General Manager
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Nice entrance, friendly front desk but looks can be deceiving. Room was dark, dingy and needed an upgrade. Circa 1970's decor, furnishings etc. Sofa had no cushion stability so you sat on the springs. Desk chair (office type) was broken and unstable. TV remote was inoperable due
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Response from ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town
Responded 1 week ago
Dear 60isthenew40, I’m sorry that our amenities and accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it allows us to monitor and continually improve the guest experience. Thank you for taking the time to share your review with us. Sincerely Trisha Ryno General Manager
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Stayed here because of the high reviews. Went to the evening reception and was told numerous times that there was a two drink limit, but he would take care of the guests if they took care of him. He said he could use his discretion and serve them more than two drinks if they to
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Response from ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town
Responded 1 week ago
Dear TripAdvisor, Thank you for your time in reviewing our hotel. We pride ourselves in our service, so I'm sorry that we let you down in this area. Our complimentary manager's social hour does only allow for a two-drink maximum; I regret is this was not hospitably communicated. Additionally, I'm sorry our shuttle arrived sooner than expected. We value all your feedback as it heightens our awareness in these areas. Once again, I'm sorry we left you with a poor impression. We hope to better serve you on a return visit. Sincerely, Trisha Ryno General Manager
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We stayed here again on 11/27/18 and found the hotel to have the same great staff and pleasant amenities that we've enjoyed on our previous visits. The room was very clean and the amenities were just right. The breakfast has a lot of options and was very well staffed. There was a
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Response from ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town
Responded 1 week ago
Dear AZHappyGirl, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service, amenities and great location. Thank you for staying with us and we look forward to seeing you again. Best, Trish Ryno General Manager
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Previous
Hi there, does the gym have free weights and other weights?
I don’t know, we did not use the gym. Sorry
0 votes
since it is just me are there any cheap eats within walking distance? Thanks
Yes several places
1 vote
Is there a washer/dryer available on the property?
Hi, There is a washer and dryer available on each floor. I used them.
1 vote
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Is there a bar on site that serves drinks at the pool?
Sorry no bar but they had some adult drinks for sale at the front desk. Sorry, it took me so long to answer, I missed the question. They do have happy hour each night at a certain time with free beer and wine. Very limited but its free!
1 vote
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Is the pool open and available for swimming (appropriate temperature) in the fall and/or spring?
Was over 100 degrees when I was there. Did not use the pool.
1 vote
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Previous
"Higher floors have less noise, but it wasn't bad on the first floor."
"Level 3, South facing are the quietest rooms"
"Ask for a room with any newer updates"
"There are rooms that overlook the pool with a balcony which is nice"
"2nd floor, right next to the lobby and never heard a thing."
Previous
PRICE RANGE
US$ 104 - US$ 333 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel scottsdaleholiday inn express scottsdaleholiday inn scottsdale
LOCATION
United StatesArizonaCentral ArizonaScottsdaleDowntown Scottsdale
NUMBER OF ROOMS
170
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