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The Westin Kierland Resort & Spa

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The Westin Kierland Resort & Spa
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2,308 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Kierland Resort & Spa
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Showing 2,255: English reviews
Reviewed 1 September 2014

Stayed over the weekend and had a nice room, the place is very nice. Service is great at the pool - the guys in the adults pool were very fast and attentive. The other bars were no way as good, sometimes waiting 20-30 min for service sitting out the front at bagpipe time. The room was as expected from a...

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Helpful?
Thank Crazyfoodlover
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share feedback about your recent visit to The Westin Kierland Resort & Spa. Whether visiting for a family getaway, business conference or relaxing adult time, we strive to provide all of our guests with a renewing experience and regret to learn that we did not achieve this during your time with...

Defiance, Missouri
Reviewed 30 August 2014

Its not that far from PHX and convenient to all the valley activities. An excellent location as an oasis in the middle of a lot of upscale properties, shopping, restaraunts. Well laid out, classic Westin amenities and ambience, a very enjoyable stay.

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Helpful?
Thank Hobietim
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for posting a review and sharing feedback about your recent stay. We believe that feedback is a powerful tool and we appreciate that you took the time to provide us with yours. We’re delighted to hear that you had a great experience and enjoyed many aspects of the Resort including our location, amenities and ambiance. We...

Newport News, Virginia
Reviewed 26 August 2014

I stayed at this resort in order to attend a conference. I was appalled at the cost of transportation! From Phoenix Sky Harbor airport it cost $52 one way for a taxi. I inquired if the resort offered shuttle service to old town Scottsdale and was told they had a Town Car service at a cost of $33 one way!...

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Helpful?
Thank Lisha M
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Lisha, Thank you for taking the time to post a review and share feedback in regard to your recent stay. We are committed to offering our guests the area’s best local transportation at a competitive price and regret to hear that this had a negative impact on your stay. Please let us know if you plan another visit to...

newport coast, california
Reviewed 25 August 2014

We were there for a family reunion and this turned out to be the central location. It is a wonderful place with great shopping right next door with some interesting restaurants we didn't have a chance to try due to the event's organized schedule. The only complaint is the hotel's casual restaurant (for breakfast, lunch). The service was fantastic, but...

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Helpful?
Thank rumbanow
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share details about your recent visit. We value receiving feedback from our guests and truly appreciate your positive remarks and five-star recommendation. We are delighted to hear that you had an excellent family reunion experience and hope that you and your family enjoyed a perfect balance of relaxation and FUN during...

Houston, Texas
Reviewed 24 August 2014

We have been coming here for years. Westin Kierland used to be the best resort in North Scottsdale, but has declined greatly since our last visit. If you are looking for a family-friendly or upscale pool, stay away from this place on the weekends. The family pool/lazy river is full of adults binge drinking, leaving a trail of empty cups...

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2Thank janien390
WestinKierland, Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for being a loyal visitor to The Westin Kierland Resort & Spa. We know there are many excellent resorts in Scottsdale and we truly value your repeated stays with us. As a previous guest of Westin, we understand that you know to expect a high level of customer service that our brand promises to deliver, and...

exira
Reviewed 23 August 2014

We took our 2 dogs and were very worried about having them in a hotel...It was so convenient ..we got a room on the ground floor and were able to open the sliding door in our room and take them directly out onto the grass. The room was clean and if we had any questions we called the front desk...

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Helpful?
Thank nursieamy
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to post a review and share details about your recent stay. We work hard to ensure our guests (pets included) feel comfortable and well cared for while in our home and we are thrilled to hear that you and your dogs all had a great experience. Please let us know if you...

Phoenix, Arizona
Reviewed 23 August 2014

We visited this hotel with a group of our friends over the weekend. The lobby area is beautiful. It overlooks the golf course. Our kids loved the pool, lazy river and slide. The pool area is large so you are not crowded in, lots of area to move around in. The lazy river also had some shady areas which made...

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Helpful?
Thank Karen M
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Karen, Thank you for posting a review about your recent weekend getaway at The Westin Kierland Resort & Spa. We are delighted to hear that you had a great experience and enjoyed many aspects of your stay including our beautiful setting, Adventure Water Park, family FUN activities and our signature Westin Heavenly Bed. We hope that you all left...

London, United Kingdom
Reviewed 22 August 2014

Stayed as a family of four, two children aged 12 & 15. First impressions are of a large well kept hotel trying to serve businesses/suits and families which is never easy. Our first room was poor, out of the hotel in and it was dark and a little musty. We asked to change and (blonde) Kristina couldn't have done more,...

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Helpful?
Thank JBH68
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for sharing details about your recent visit to The Westin Kierland Resort & Spa. We love receiving feedback from our guests and truly appreciate your compliments and five-star review. We’ll be sure to share your kudos with Kristina as well as the entire Kierland team as they will be happy to hear that they had a...

Reviewed 20 August 2014

I visited this hotel for a conference and had my family meet me at the end of the conference for a couple of days of relaxation. I would recommend this hotel for both. CONFERENCE -- The conference facilities were very nice. They had different size rooms depending on the size needed. I was a presenter at the conference so had...

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1Thank John296
WestinKierland, Manager at The Westin Kierland Resort & Spa, responded to this review

Dear John, We really appreciate the fact you have written such a detailed and thorough recap of your stay. It not only assists us in our ongoing effort to provide the best possible customer service experience but also helps your fellow travelers who may be looking on TripAdvisor to research their upcoming stays. Your feedback has been passed along to...

Kelowna, Canada
Reviewed 20 August 2014

I stayed in a standard double room at this property from July 9-13 in order to attend a business conference. The property is absolutely beautiful, with amazing service and wonderful staff. The rooms were very clean and comfortable, and the decor was lovely. I was a little surprised that the beds were only doubles and not queens. I had never...

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Helpful?
1Thank Fiskers
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to post a review and share about your recent experience. We know many travelers review TripAdvisor prior to making their travel arrangements and we value your candid feedback and four-star rating. While we are delighted that you enjoyed your overall stay, we regret to learn that you felt as though the Resort...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This inspiring retreat, located in the heart of "new" Scottsdale, will fill you with a sense of old Arizona and delight you with a fresh, modern destination. From family vacations to business meetings, weddings or just a restful getaway, discover our premier Scottsdale resort. ... more   less 

Additional Information about The Westin Kierland Resort & Spa

Address: 6902 East Greenway Parkway, Scottsdale, AZ 85254-8123
Region: United States > Arizona > Central Arizona > Scottsdale > Paradise Valley
Price Range: ₹ 14,407 - ₹ 39,439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Kierland Resort & Spa 4*
Number of rooms: 732
Reservation Options:
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Also Known As:
Westin Kierland Hotel Scottsdale
Westin Kierland Resort
Westin Scottsdale
Scottsdale Westin
Hotel Style:
#7 Luxury Hotel in Scottsdale
#8 Spa Hotel in Scottsdale
#8 Top resorts Hotel in Scottsdale
#9 Business Hotel in Scottsdale
#19 Family Hotel in Scottsdale
#20 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Kierland Resort & Spa staff and other travellers.
30 questions
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Seattle, Washington
18 days ago

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Questions? Get answers from The Westin Kierland Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book this resort unless you book all the days you need. They book in three day blocks not congenial to families”
 of 5 bubbles DrZain, 29 Mar 2017 | Read review
“The rooms towards the back have a view of the mountains and golf courses. Ask for a central room if you don't want to walk a lot.”
  • View out back of the golf course and mountains
 of 5 bubbles jonp276, 19 Mar 2017 | Read review
“View to the Golf”
 of 5 bubbles 111jol, 13 Mar 2017 | Read review
“Some of the rooms basically look at connecting walls or interior patios, ask for an outside room.”
 of 5 bubbles TLCWorld, 11 Mar 2017 | Read review
“Better to get a room facing the golf course”
 of 5 bubbles nodrama1, 6 Mar 2017 | Read review
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