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The Westin Kierland Resort & Spa

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The Westin Kierland Resort & Spa
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2,280 Reviews from our TripAdvisor Community

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Showing 2,229: English reviews
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London, United Kingdom
Reviewed 5 days ago NEW

This was my third stay at the Westin Kierland Hotel & Spa over a 12 year period and I have to say for this visit, I was disappointed. The resort itself is lovely, with beautiful and immaculately kept grounds, gorgeous swimming pools and golf course. The shuttle to the Kierland Commons shopping area is great, useful and for the most...

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Helpful?
Thank Caroline S
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Caroline, Thank you for sharing the details of your recent stay with us. We would like to apologize for any inconveniences you experienced. Our goal is to provide all of our guests with an environment that is conducive for a relaxing and enjoyable stay. We hope to have another chance to show you just how delightful a stay at...

Los Angeles, California
Reviewed 5 days ago NEW

I wish I could say I enjoyed basking in the warm Arizona sun, but I arrived during a torrential rain storm. That being said, the location of the property is just about a football field away from a beautiful outdoor shopping area with lovely restaurants and shops. Enough to spend a day walking about. The staff at the hotel were...

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Helpful?
Thank Aviatrix2011
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at The Westin Kierland Resort & Spa. We were happy to read you enjoyed the Resort grounds and our guest services. We apologize for any inconveniences you may have faced and we can assure you your feedback is not taken lightly as we have passed it along...

Pasadena, California
Reviewed 1 week ago

This resort is absolutely beautiful with a helpful staff and delicious restaurants. Very clean, with a beautiful pool areas perfect for those of you with children and adult only pools for those of us that do not. I did not utilize the spa services but did visit the spa area where it looked to have nice products and yoga clothing....

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Helpful?
Thank tmboc
WestinKierland, General Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for staying with us at The Westin Kierland Resort & Spa. We appreciate you taking the time to share your recent experience in Scottsdale. Your feedback is very important to our team and we were delighted to read you enjoyed your stay. We hope to have the pleasure of welcoming you back to our Resort in...

Chino Hills, California
Reviewed 1 week ago

I visited the Westin Kierland for a business meeting. The facilities are lovely. The rooms are nice but nothing special. The staff was friendly and helpful. The conference rooms are clean and the technology in them works well. I don't play golf but the course looked amazing. The thing that I really enjoyed was the outdoor fire pits. They are...

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Helpful?
Thank joshrose16
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, We truly appreciate you taking the time to share your recent stay with us. It is a pleasure to read reviews from all of our guests. We will be sure to pass along your kind words to the rest of our team as they will be happy to hear you had a great business meeting. We hope to...

Idar-Oberstein, Germany
Reviewed 2 weeks ago via mobile

Nice, clean, updated rooms. Bars and restaurants also great. The outdoor patio area with heaters/fire pit was awesome for hanging out after conference sessions. Bagpipes were a bonus! I did not make it to the spa or pools, but the mall across the way is great too.

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Helpful?
Thank nkersey
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for your feedback on your recent stay. We value all of our customer feedback to improve experiences for future guests. We are glad to hear that you had an enjoyable conference experience at our property. Many guests respond positively about our Bagpiper that plays every night at sunset, and we are proud to keep this tradition...

Auburn, Alabama
Reviewed 2 weeks ago via mobile

The property is lovely and it is in a great area. But the best part of this property is the excellent staff. So helpful, polite and friendly. High marks to front desk personnel Shada and Patrick D. Excellent asset to your business.

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Helpful?
Thank yankeeinauburn
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for your kind remarks. We hold our employees to a high standard and we are delighted to hear that you had a great experience with Shada and Patrick D. We will be sure to pass this along to our front desk team so that they may share this with those employees. We look forward to your...

LAS VEGAS, NV
Reviewed 2 weeks ago

Visited this property for a convention. The staff was extremely friendly, the room had comfy beds and beautiful views, the food was quite good, the convention space was ample. Fantastic dessert bar set up every night in the lobby. Full bar and gorgeous patio to enjoy cocktails from the afternoon well into the evening. Catch the man playing the bagpipes...

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Helpful?
Thank SUPERCOLOR
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for sharing about your great convention experience! We appreciate your comments about our event space and the hotel amenities and we're glad they met your expectations. The Scotch Library is such a popular treat for experts and novices alike. We hope you are able to return to The Westin Kierland Resort & Spa to try one...

Bainbridge Island, Washington
Reviewed 2 weeks ago via mobile

My wife and I decided to leave the gloom and doom of Seattle weather to enjoy the Phoenix sunshine. The Westin Kierland is a beautiful resort that has a challenging but winnable 18 hole golf course. The grounds are immaculate and beautifully landscaped. The rooms are spacious and well maintained. The restaurants overlook the golf course and although expensive are...

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Helpful?
Thank Tom H
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share about your stay at The Westin Kierland Resort & Spa. It is great to hear that you enjoyed our beautiful property, and that you thought the rooms were well maintained. We hope you and your wife are able to return to our property to golf the other 9 holes of...

Atlanta
Reviewed 2 weeks ago

The resort is beautiful, and modern with nice artwork on the walls and gorgeous grounds and walking paths. My club level room was very spacious, very clean, and the service is phenomenal. The room was quiet, the bed was very comfortable, the tv had a bunch of channels including 4 or more premium channels. The club lounge was open all...

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Helpful?
Thank quipster
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for staying with us at The Westin Kierland Resort & Spa. We are so grateful to read that you enjoyed your stay during your business event experience. We hope that we are able to serve you again, for another business trip or for a leisurely vacation. On your next trip, you must take advantage of some...

Scottsdale, Arizona
Reviewed 2 weeks ago

We brought our our of town family here during the holidays to enjoy the night light show and were told by other guests, not the concierge (who we asked about its location), that it was cancelled due to the rain. It was raining about an hour earlier, and had stopped. Several guests came down to watch it, but no show....

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Helpful?
Thank love2traveltogether
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guests, Thank you for your valued feedback. We are committed to delivering services that creates memories for our guests whether they are visiting The Westin Kierland Resort for a business conference or a holiday getaway. We sincerely apologize for the situation you and your family experienced. We will be sure to pass your comments along to the rest of...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This inspiring retreat, located in the heart of "new" Scottsdale, will fill you with a sense of old Arizona and delight you with a fresh, modern destination. From family vacations to business meetings, weddings or just a restful getaway, discover our premier Scottsdale resort. ... more   less 

Additional Information about The Westin Kierland Resort & Spa

Address: 6902 East Greenway Parkway, Scottsdale, AZ 85254-8123
Region: United States > Arizona > Central Arizona > Scottsdale > Paradise Valley
Price Range: ₹ 18,318 - ₹ 46,530 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Kierland Resort & Spa 4*
Number of rooms: 732
Reservation Options:
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Also Known As:
Westin Kierland Hotel Scottsdale
Westin Kierland Resort
Westin Scottsdale
Scottsdale Westin
Hotel Style:
#7 Luxury Hotel in Scottsdale
#8 Top resorts Hotel in Scottsdale
#8 Spa Hotel in Scottsdale
#9 Business Hotel in Scottsdale
#19 Family Hotel in Scottsdale
#20 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Kierland Resort & Spa staff and other travellers.
27 questions
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Questions? Get answers from The Westin Kierland Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors - 10th and above.”
 of 5 bubbles SilverC, 22 Feb 2017 | Read review
“Not over the front of the hotel! The area is very noisy”
 of 5 bubbles Aviatrix2011, 22 Feb 2017 | Read review
“Towers are expansive! Be sure to mention it if you don't like to walk far to your room!”
 of 5 bubbles SUPERCOLOR, 10 Feb 2017 | Read review
“If you want a nice view, be very specific in your request.”
 of 5 bubbles quipster, 8 Feb 2017 | Read review
“Get rooms with courtyard view. It is quieter.”
 of 5 bubbles EagleRockMike, 25 Jan 2017 | Read review
5 of 5