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Courtyard Scottsdale Salt River

5201 N Pima Rd, Scottsdale, AZ 85250-2631
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Octane Raceway
    2.8 km
  • 3 star hotel
  • Free Wifi
Reviewed yesterday
Best customer service ever!
After traveling for 15 hours it was so nice to be greeted by... more
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216 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Reviewed yesterday NEWvia mobile

After traveling for 15 hours it was so nice to be greeted by energetic smiles. Kristy and Desiree were amazing! It's not often I have checked into a hotel so late at night and experienced customer service like this! Highly Recommended!!

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Helpful?
Thank Shannon M
Reviewed yesterday NEWvia mobile

Desiree, Kristy, Dwayne, and Taylor should be hired at ever Marriott owned hotel. They were all extremely personable and helpful. I would definitely come back to the hotel - just because of these 4! Will plan on staying here in the future! Thanks for being so friendly - those Hilton people could learn from you.

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Helpful?
Thank danielpolj
Scottsdale, Arizona
Reviewed 2 days ago NEW

For my job I get to travel quite a bit for training, of all the places I have stayed none have had better desk clerk as Courtyard Scottsdale salt river. Kristie at the front desk was right on the ball with a friendly smile and very professional attitude. Questions were answered and she explained all of the amenities of this...

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Helpful?
Thank pcso1755
Reviewed 2 days ago NEW

The entire atmosphere was absolutely wonderful. Marriott properties stand out for the superb service and establishments, but this one has always stood out for me. The way the staff makes you feel at home, the cleanliness of the rooms due to the amazing housekeeping staff, and how they always make you feel you are apart of the family. Absolutely recommend...

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Helpful?
Thank happilyeveralt
Chicago, Illinois
Reviewed 2 days ago NEW

The staff was friendly and rooms clean. Kristy at the front desk checked us in. She was friendly and helpful hotel was close to our event parking was plenty. Didn't have time to use the amenities that they had to offer

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Helpful?
Thank cogshd19
Edmonton, Canada
Reviewed 4 days ago NEW

I stayed here for a conference I was attending in the Scottsdale area between January 9-12 and I had the most unbelievable experience. The hotel is clean, comfortable and practical - they have a great common area with couches for relaxing and a wonderful bar/restaurant area. The rooms were awesome - very clean and well equipped. They also had a...

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Helpful?
Thank sneighbour
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

I am so pleased and excited about Ciara's commitment to delivering exceptional service! Delivering oranges and fresh orange juice was such a wonderful thing to do and what a lovely surprise for you. Thank you for sharing this story on TripAdvisor as I appreciate the time you took in doing so. My whole team has so much pride and it...

Draper, Utah
Reviewed 4 days ago NEW

What we enjoyed the most about our stay at the Courtyard Scottsdale Salt River was the wonderful staff. We immediately fell in love with Kristy, Desiree, Taylor & Edgar. They had us laughing hysterically and we could have hung out with them all night! They were very accommodating with any problem that we had! We would happily stay there again...

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Helpful?
Thank brookeschouten
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

I truly appreciate your review about our wonderful staff and for specifically mentioning Kristy, Desiree, Taylor & Edgar. I am honored to work with all of them and blessed to be a part of their team. Our apologies for the noise associated with other guests at the hotel and trust that the team addressed it for you. We love welcoming...

Santa Fe, New Mexico
Reviewed 4 days ago NEW

Our first interaction was with Jen. I called from the airport to inquire about early check in because our flight arrived early in the morning. Jen and the housekeeping staff worked diligently to ensure a room was ready upon our arrival from the airport, which was very much appreciated. Jen was also very friendly. Our next interaction was with Dwayne....

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Helpful?
Thank Deanna L
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

Love the title of your review - "Stellar Customer Service"!! Thank you so much for sharing your experience here on TripAdvisor. I am so excited that Jen, Dwayne, Kristy and our housekeepers all made an impact on your stay - they truly care about our guests! I am thrilled to see that you will stay with us again next year....

Arizona City, Arizona
Reviewed 5 days ago NEW

I had the pleasure of staying @ the Courtyard on an extended business trip in which I brought my 20month old. As soon as we enterned Kristy warmly greeted us and not only engaged with me but my daughter. Kritsty was not only helpful with information regarding the hotel but also gave great suggestions for kid friendly entertainment With out...

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Helpful?
Thank msmy2002
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

What a wonderful review of your recent stay with us - thank you for taking the time to share your experience on TripAdvisor. Our Kristy certainly takes pride in engaging with all of our guests, including our future Marriott Reward Elite members! I am glad that she was able to suggest some kiddo friendly things to do in the area!...

Missoula
Reviewed 1 week ago NEW

I had to do a quick stay here while I was waiting to check into another hotel for a meeting and I was so impressed. The hotel staff was exceptional. I travel every week and it was so refreshing to see people that were so enthusiastic about their jobs. I decided to have dinner at the hotel because there wasn't...

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Helpful?
Thank Mike R
Ann C, General Manager at Courtyard Scottsdale Salt River, responded to this review

Thank you for taking the time to review your stay at our wonderful property. We all love to hear about our guests experience and are pleased you had a great stay. I appreciate the personal recognition of Terry, Wes and Taylor as they truly pride themselves on contributing to great guest experiences. We look forward to the opportunity of welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Scottsdale Salt River

Address: 5201 N Pima Rd, Scottsdale, AZ 85250-2631
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: ₹ 8,940 - ₹ 27,981 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Scottsdale Salt River 3.5*
Number of rooms: 153
Reservation Options:
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Hotel Style:
#2 Green Hotel in Scottsdale
#19 Business Hotel in Scottsdale
#31 Romantic Hotel in Scottsdale
#38 Family Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Scottsdale Salt River staff and other travellers.
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Questions? Get answers from Courtyard Scottsdale Salt River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't miss the entrance on Chaparral, right as you get of the 101 very convenient.”
 of 5 bubbles pcso1755, 22 Jan 2017 | Read review
“I'm on 3 of 4 - but it all seems quite and good. Very clean and new.”
 of 5 bubbles sbroomer, 9 Jan 2017 | Read review
“Pool view is nice...all r nice.... some rooms have balconies...very lovely!”
 of 5 bubbles ZEBRAQUEEN, 8 Jan 2017 | Read review
“I always prefer the top floor”
 of 5 bubbles S6313TEjamesc, 6 Jan 2017 | Read review
“rooms facing north give you a view of the mountain range.”
 of 5 bubbles tdalton2017, 6 Jan 2017 | Read review
5 of 5