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Hampton Inn Phoenix/Scottsdale at Shea Blvd

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hampton Inn Phoenix\/Scottsdale at Shea Blvd
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363 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Phoenix/Scottsdale at Shea Blvd
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Showing 351: English reviews
Flagstaff, Arizona
Reviewed 30 June 2015

Great location. Very cramped parking lot, hard to get out of. The rooms are very dated. Our sink dripped constantly. In fact when we entered the room for the first time, the stopper was closed and the sink water was right up to the brim and close to overflowing from the drip alone. Loud LOUD AC in the wall. Adjoining...

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Helpful?
Thank murphy2
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear murphy2, I am sorry we did not live up to the standards that you have experienced at other Hamptons and offer my apologies. Please don't let this one experience make you leave the brand. I understand your disappointment and frustration regarding your room, breakfast and the service you received and appreciate your candid comments. Your feedback will be used...

Scottsdal
Reviewed 27 June 2015

The rooms and staff were exceptional and the facilities were exceptional clean and neat. Upon arrival we asked for a king room and requested that it be near the front door. We were given the second room from the front door. The Breakfast were laid out extremely well and the food was fresh and very good. All the waffle machines...

Review collected in partnership with Hampton
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Helpful?
Thank Henry W
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear Henry W, Thank you for taking the time to write and submit your review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your business and hope we can serve you here again. Sincerely, Ken Jacobs...

Amsterdam, The Netherlands
Reviewed 27 June 2015

Really good hotel. Service is great, best ever experienced. Free breakfast. Rooms were great! Nothing to complain about. Parking space available. Restaurants are quite a drive away, but the hotel is really the best.

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Helpful?
Thank Joost7
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear Joost7, Thank you for making the time to write and submit a review of our hotel. It is guests like you who make our jobs of providing the highest standards of cleanliness, service and facilities very rewarding. It was our pleasure to serve you and hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations

Prescott, United States
Reviewed 12 June 2015

very low quality bedding lumpy and substandard room was extremely small for a family of 4 hardly had room to move pool was filthy due to a recent storm but no one ever did clean it while we were there so my kids couldn't go swimming

Review collected in partnership with Hampton
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Helpful?
Thank Lesli M
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear Lesli M, I am truly sorry for the disappointment and discomfort you experienced here and offer my sincere apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. We...

Glendale, Arizona
Reviewed 3 June 2015

We stayed here for a night. Our room was clean big and comfortable. To our surprise our bathroom had a big spa tub. Hotel was quite front desk people were very accommodating and breakfast was available it was average. We would definitely stay here again.

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Helpful?
Thank Lisa D
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear LisaNy2Az, Thanks for taking the time to write and post your nice review about your recent stay with us. Pleasant surprises are the only kind of surprises to have when traveling and I'm glad we exceeded your expectations. I hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations

Reviewed 1 June 2015

This hotel chain is the best. I get all that I need, comfortable beds, clean quiet rooms with microwave, refrigerator, internet access, continental breakfast--all for a good price. I always try to get a Hampton room when I travel.

Review collected in partnership with Hampton
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Helpful?
Thank David W
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear David W, Thank you very much for your loyalty to the Hampton brand and for taking the time to write and post another great review of our hotel. I'm glad you know you can count on us for excellent service and clean and comfortable stay. We value your business and hope we can welcome you back and serve you...

el paso, United States
Reviewed 29 May 2015

Excellent Location 3 miles from Kierland commons and Fashion Square, great price, waffles and multiple cereal options and staff service is good ....... totally recommended, good for couples, business and kids, I will definitely stay again on the hotel or any other Hampton, last November stayed at Hampton inn in phoenix great location downtown for the suns game

Review collected in partnership with Hampton
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Helpful?
Thank Manuel M
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear Manuel M, Thank you very much for your recent visit and for taking the time to post your comments and rating. It is always our pleasure to receive guest feedback especially when it is as positive as yours. We look forward to and welcome the opportunity to serve you again. Sincerely, Ken Jacobs Guest Relations

verde valley
Reviewed 27 May 2015

This is the first time i have stayed here, previously i have been staying very nearby. WOW! what a wonderful place! its beautiful and they have a great hot breakfast. The staff is awesome. Brendon Laurence, the morning guy, was particularly helpful. WARNING - there is an excellent restaurant right next door - beware of overeating. but if you do,...

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Helpful?
Thank arizona-mark
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear arizona-mark, Thank you very much for writing and posting your great review. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. I'll share your comments with our team so they know their efforts are appreciated, and Brendon has asked me to pass on his personal thanks for...

Mamaroneck, United States
Reviewed 24 May 2015

This hotel was half the cost of staying right in Phoenix. The staff was exceptionally friendly and helpful. The rooms were very pleasant. I would stay here again in a heart beat! The location is convenient; the breakfast had a good variety of items.

Review collected in partnership with Hampton
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Helpful?
Thank Linda G
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear Linda G, Thanks for choosing our hotel and sharing your great review. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations

Tucson, United States
Reviewed 21 May 2015

Hampton is always a great value with their complimentary breakfast and Internet, however, this particular location is in need of an update. It looks and smells old and outdated and the Internet was so slow it was nearly unusable. The price was about $20 per night less than I typically pay at Hampton hotels and rightly so since it is...

Review collected in partnership with Hampton
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Helpful?
Thank Jessica M
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear Jessica M, Thank you for your loyalty to the Hampton brand and for posting comments about your recent stay with us. I'm sorry you were unhappy with the internet and the hotel in general and offer my apologies for any discomfort or inconvenience you experienced. We are planning a major renovation to begin in a few months and hope...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hampton Inn Phoenix/Scottsdale at Shea Blvd

Address: 10101 N Scottsdale Rd, Scottsdale, AZ 85253-1422
Region: United States > Arizona > Central Arizona > Scottsdale
Hotel Class:2.5 star — Hampton Inn Phoenix/Scottsdale at Shea Blvd 2.5*
Number of rooms: 130
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Also Known As:
Hampton Inn Phoenix/Scottsdale At Shea Blvd Hotel Scottsdale
Hampton Inn Scottsdale
Scottsdale Hampton Inn
Hotel Style:
#24 Family Hotel in Scottsdale
#37 Business Hotel in Scottsdale
#41 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Phoenix/Scottsdale at Shea Blvd staff and other travellers.
4 questions
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Scottsdale, Arizona
Grand Junction, Colorado, United States
over a year ago
Burlington, Vermont
over a year ago
Monticello, Illinois, United States

See all questions (4)

Questions? Get answers from Hampton Inn Phoenix/Scottsdale at Shea Blvd staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room near the pool...I hope the new hotel has easy access to the pool the same as the current buildings”
863KarenC863, 1 Jun 2016 | Read review
“Easy access to the pool from the first floor”
kpec0, 25 Apr 2016 | Read review
“pick a room on the first floor facing pool, -- you'll get 2 chairs and can sunbath right outside your door”
  • Mini fridge, microwave, coffee make and flat screen TV
MyTravels033, 17 Mar 2016 | Read review
“It's a two story hotel, so no real preference on rooms”
murphy2, 12 Nov 2015 | Read review
“Ask for a room away from Scottsdale Road, for noise reasons.”
RunawayBoomer, 11 Nov 2015 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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