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Holiday Inn Express Phoenix Airport (University Drive)

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Holiday Inn Express Phoenix Airport (University Drive)
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26 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Summerfield, Florida
Reviewed 5 days ago NEWvia mobile

Justin greeted us as Spire Elite members on arrival and made early check-in a breeze. He was excellent and provided help with nearby attractions and business center. Room was excellent and e-mail ahead of time telling us we got an upgrade was a nice touch.

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Helpful?
Thank Richard D
Sedona, Arizona
Reviewed 6 days ago NEW

My wife and I were spending our first night of our honeymoon here before he flew out the next day, and stayed there because of their park and ride program, and because, back in my road warrior days, Holiday Inn Express was a good place to go for a comfortable, reasonably priced room. My, how things have changed! While everyone...

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Thank jasanders1
Reviewed 2 weeks ago via mobile

The new renovations look like they should be done soon. I had a great suite on the 4th floor that was setup well and clean. My friend stayed on the first floor in a basic room. His door had such a large gap around the door handle you could open it with a room key and I don't mean using...

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Helpful?
Thank PNWMR
Tucson, Arizona
Reviewed 3 weeks ago via mobile

We usually stay here to Park and Fly or their sister hotel next door, the Hilton Garden Inn. I hadn't stayed here is a while so tried it again. It has been remodeled and is very nice, but really contemporary. The sitting area in the room is an uncomfortable built-in bench against the wall. Awful! The desk chair was fine....

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Helpful?
Thank sascanlan
Munroe Falls, Ohio
Reviewed 3 weeks ago via mobile

While I typically do not care what a hotel room looks like, even though this hotel has been recently remodeled, I've seen hospital rooms prettier. The door to my room does not close tightly, so any other room door near me that opens or closes sounds like someone is trying to come in to my room. They leave their hotel...

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Helpful?
Thank blueybluey
Michael M, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Hello, I would like to formally apologize for the inconveniences you experienced during your stay. We are looking into the issues presented, and will the changes needed to ensure the satisfaction for all guests visiting our hotel. Thank you for honest feedback, as it serves to aid us in improving for the better. Have a wonderful day.

Reviewed 3 weeks ago

Two years ago, I stayed here while I attended a conference. When I found out I had been booked in the same place this year, I was not thrilled to say the least. To my surprise, the hotel had been remodeled during the past two years and now it is gorgeous! The colors are bright! The bed was soooo soft!...

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Thank Kathryn L
Reviewed 4 weeks ago

I stayed at this location for three days and two nights. I was lucky enough to meet Susie, one of the Guest Service Agents. I met her during my first morning breakfast. My co-worker had left the dining table without throwing away his plate, cup, etc. Susie walked over to inquire and I commented he made a mess! She and...

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Thank Keith K
Reviewed 4 weeks ago

We have used this hotel on several occasions. We've always had clean, well-appointed rooms, and absolutely nothing to complain about. We find it very convenient for flying in or out of Sky Harbor. Not much else to do in that area. Main downside is that there is nothing within walking distance (a place to eat for example). The hotel has...

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Thank Guaymita
Des Moines, Iowa
Reviewed 9 January 2017

We only stayed one night after flying into the Phoenix airport. Our room was clean and updated and the staff was friendly. Hotel is located near office buildings and even though the hotel offers free breakfast there is a Waffle House right next door for an additional breakfast option.

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Thank Karen J
Morrisville, PA
Reviewed 3 January 2017

Walking into this hotel you get the impression it's a nice clean newly renovated place. But the rooms definitely need more work. The walls are thin and the front door had a crack so you could hear everything in the hallways and the rooms around you. The air conditioning was so loud, it kept us up all night. The breakfast...

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Helpful?
Thank KaMar4486
IHGService, Guest Relations Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Dear KaMar4486, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of the property and for providing us a high rating in terms of our staff service. However, I was concerned to see that you were not impressed with the air conditioning system...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you are in Phoenix for business or pleasure, the Holiday Inn Express Hotel & Suites Phoenix Airport has all the comforts and conveniences you would expect from luxury airport hotels. Centrally located near I-10 and Phoenix Sky Harbor International Airport, our location gives easy access to downtown Phoenix and Tempe, including the Phoenix Light Rail, Chase Field, Phoenix Convention Center, Sun Devil Stadium, Tempe Town Lake, Phoenix Zoo, US Airways Arena, Arizona State University, University of Phoenix, and Ewing Irrigation. This 4-story hotel features 114 beautifully appointed guest rooms and free high-speed (wired & wireless) internet service. You may also enjoy our 'park and fly' and eliminate worries of high airport parking rates. Nearby you will find Mill Avenue, Arizona Mills Shopping Mall, award-winning golf courses, restaurants & nightlife, and casinos. You will find yourself amazed with our award-winning service, convenient location, and spacious guest rooms featuring our Stay Smart bedding collection, microwaves, refrigerators, expanded cable and free HBO. Don t forget our complimentary freshly prepared breakfast buffet, including a variety of hot items like sausage, sausage gravy, omelets, biscuits, and a make your own pancake station. ... more   less 

Additional Information about Holiday Inn Express Phoenix Airport (University Drive)

Address: 3401 E University Dr, Phoenix, AZ 85034-7211
Region: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range: ₹ 7,662 - ₹ 18,214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Phoenix Airport (University Drive) 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn Express Phoenix Airport (University Drive) Hotel Phoenix
Holiday Inn Phoenix Airport
Hotel Style:
#21 Romantic Hotel in Phoenix
#32 Business Hotel in Phoenix
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Questions & Answers

Questions? Get answers from Holiday Inn Express Phoenix Airport (University Drive) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I loved being on the top floor--no noise from above.”
 of 5 bubbles 466kathrynl, 25 Jan 2017 | Read review
“Check out the room first”
 of 5 bubbles KaMar4486, 3 Jan 2017 | Read review
“Visit downtown Tempe.”
 of 5 bubbles Samual0418, 20 Oct 2016 | Read review
“We were at the end of the hall on 1st floor, was very quiet there.”
 of 5 bubbles TWC1954, 12 Oct 2016 | Read review
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